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Patient Experience Volunteer Jobs (NOW HIRING)

Patient Experience Manager

Gordon, GA ยท On-site

$33.17 - $61.69/hr

... volunteers) through skills labs and real-time feedback. * Promotes a PX-first culture across the ... patient experience excellence to PX. * Fosters cross-departmental collaboration to embed PX ...

Provides unique patient experience and service excellence subject matter expertise and leadership ... Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity ...

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Patient Experience Volunteer information

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How much do patient experience volunteer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient experience volunteer in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Volunteer vs Patient Advocate?

AspectPatient Experience VolunteerPatient Advocate
Required CredentialsMinimal; often training providedCertification or training often preferred
Work EnvironmentHospitals, clinics, community eventsHealthcare settings, legal or insurance environments
Employer & Industry UsageHospitals, non-profits, healthcare organizationsHospitals, legal firms, insurance companies
Common Search & ComparisonYesYes

Patient Experience Volunteers focus on supporting patients emotionally and providing feedback to improve care, often with minimal credentials. Patient Advocates actively assist patients in navigating healthcare systems, often requiring specific training or certification. Both roles are vital in healthcare but differ in responsibilities and qualifications.

What key skills and qualifications are needed to thrive as a patient experience volunteer?

To thrive as a Patient Experience Volunteer, you need strong interpersonal skills, basic knowledge of healthcare environments, and often a high school diploma or equivalent. Familiarity with hospital protocols, confidentiality systems like HIPAA, and volunteer management platforms is beneficial. Compassion, active listening, and a positive attitude help volunteers connect with patients and support staff effectively. These abilities are crucial for enhancing patient comfort, satisfaction, and overall healthcare experiences.

What is a patient experience volunteer?

Patient Experience Volunteers are individuals who dedicate their time to support patients and their families in healthcare settings. Their main goal is to enhance the overall patient experience by providing comfort, companionship, and non-clinical assistance. They may help with wayfinding, offer emotional support, and gather feedback on patient satisfaction. These volunteers work closely with hospital staff but do not provide medical care. Their presence can make a significant difference in helping patients feel cared for and informed during their stay.

What are the typical responsibilities of a patient experience volunteer?

Patient Experience Volunteers typically assist with greeting and directing visitors, providing companionship to patients, delivering amenities like magazines or water, and gathering patient feedback about their care. They work closely with nursing staff and other hospital personnel to help create a welcoming environment and address non-clinical needs. Volunteers often rotate through different departments and must be adaptable, as tasks can change depending on patient volume and specific hospital requirements.
What cities are hiring for Patient Experience Volunteer jobs? Cities with the most Patient Experience Volunteer job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience Volunteer jobs? States with the most job openings for Patient Experience Volunteer jobs include:

Patient Experience Associate

NY United Health Services

Norwich, NY โ€ข On-site

$16.35 - $21.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Position Overview
Under supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.
Primary Department, Division, or Unit:
Patient Registration/Access Care, UHS Chenango Memorial Hospital
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$16.35 - $21.49 per hour, depending on experience
Education/Experience
Minimum Required:
  • High School Diploma or equivalent.

Preferred:
  • Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
  • Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.

License/Certification
Preferred:
  • Current driver's license

Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.