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Patient Care Ambassador Jobs (NOW HIRING)

Areo Dental Group

Patient Care Ambassador

Huntley, IL · On-site

$16 - $23/hr

At Smiles by Farr , part of Areo Dental Group, we are looking for an awesome Patient Care Coordinator to join our growing team. As a rapidly expanding multi practice group, we are more than just a ...

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How much do patient care ambassador jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient care ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is a patient care ambassador?

Patient Care Ambassadors are healthcare professionals who serve as liaisons between patients, their families, and medical staff within a healthcare facility. Their main role is to enhance the patient experience by addressing concerns, providing information, and ensuring that patients feel comfortable and supported during their stay. They often assist with non-clinical needs, help communicate patient preferences to the care team, and promote a positive healthcare environment. Patient Care Ambassadors play a crucial role in patient satisfaction and the overall quality of care.

What are the key skills and qualifications needed to thrive as a patient care ambassador, and why are they important?

To thrive as a Patient Care Ambassador, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent, with some employers preferring additional healthcare training. Familiarity with hospital information systems, patient management software, and basic office tools is typically required. Exceptional communication, empathy, and problem-solving abilities help you support patients and families while navigating healthcare environments. These skills are crucial for ensuring a positive patient experience, resolving concerns efficiently, and maintaining high standards of care and satisfaction.

What are the most common challenges patient care ambassadors face when interacting with patients and families?

Patient Care Ambassadors often encounter challenges such as addressing diverse patient needs, managing emotional situations, and effectively communicating complex information. It’s essential to remain empathetic and patient under pressure, as the role requires balancing multiple requests while ensuring patients and families feel heard and supported. Building strong collaboration with clinical staff helps in resolving concerns quickly and maintaining a positive care environment.

What does a patient care ambassador do?

A patient care ambassador serves as a friendly point of contact for patients, providing assistance with check-in, wayfinding, and answering questions about hospital services. They help improve patient experience by offering support and ensuring smooth communication between patients and healthcare staff. Strong communication skills and a compassionate attitude are essential for this role.
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Patient Care Ambassador jobs near you
Infographic showing various Patient Care Ambassador job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,967 per year, or $17.3 per hour.

Patient Care Ambassador

Dynamix Physical Therapy

Camden, TN • On-site

Other

Re-posted 8 days ago

Job description

Patient Care Ambassador

Heath Ladd, PT, OCS, CIMT, Cert DN and Russ Huffstetler, PT, DPT, CIMT, Cert DN opened Dynamix Physical Therapy in 2009 in Milan, Tennessee. Through a relentless pursuit of excellence, Dynamix worked its way into becoming the physical therapy leader in West Tennessee. Since 2009, Dynamix has opened 13 clinics with plans to open more in the future. In 2019 and 2020, Dynamix was included on the prestigious Inc. 5000 list of fastest growing companies in the US. Dynamix has also finished in the top three for the Ascend National Practice of the Year award multiple times.

Core values and company culture set the tone for an elite work environment. All Dynamix team members are held to the highest ethical and performance standards. The high standards allow the company to offer clients a "WOW" experience.

As Dynamix moves forward, strategic and sustainable growth will further our mission to "go beyond in being the bright spot in our customers' day while pursuing excellence in healthcare and service." We are seeking highly qualified applicants for our Patient Care Ambassador positions located throughout West Tennessee. This position plays a vital role in the care and treatment of our patients.

The ideal candidate has a strong interest in the field of physical therapy and physical/exercise sciences with a desire to enter further schooling as a PT, PTA, OT, or ATC.

Must have care, compassion, and empathy at the forefront of their work

Must be patient experience-oriented

Must help foster a professional environment that is friendly and welcoming to everyone

Must display a willingness to go above and beyond to ensure each patient's satisfaction

Must have excellent communication and interpersonal skills

Must be professional and respectful, and work with a positive attitude as a team player

Must be able to openly seek and ask for help, and feedback, and demonstrate an eagerness for knowledge and learning

Position Highlights

  • Join a fun group to work with who are focused on optimal patient outcomes
  • The ability to work as a healthcare team with other PT, PTA, PT aides/techs, and develop close relationships with our patients
  • You will work with our physical therapists in treating patients of all skill and age levels
  • The opportunity to join a unique clinical setting that is both dynamic and adaptable and sets the standard for physical therapy care in our community
  • Gain valuable experience as a potential future clinician while working in a dynamic and growing environment
  • Flexible hours to work around your schedule

Dynamix Physical Therapy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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