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Order Management Specialist Jobs (NOW HIRING)

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

ALOIS LLC

Order Management Specialist

Dallas, TX · On-site

$26 - $28/hr

Order Management Specialist Client Location : Dallas, TX Duration : 12+ Months (Possibility of extension) Pay Rate: $26/ hr- $28/hr(Negotiable) The FOrder Management Specialist is a critical member ...

Sharpservices

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharpservices

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharp Services

Order Management Specialist

Allentown, PA

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharp Services

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharp Services

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharp Services

Order Management Specialist

Allentown, PA

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Sharp Services

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Kadant Johnson

Order Management Specialist

Three Rivers, MI · On-site

$18 - $24/hr

Responsibilities The Order Management Specialist is responsible for delivering a positive customer experience from order entry through order fulfillment. This role requires building strong internal ...

Sharpservices

Order Management Specialist

Allentown, PA · On-site

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Johnson

Order Management Specialist

Three Rivers, MI · On-site

$18 - $24/hr

Responsibilities The Order Management Specialist is responsible for delivering a positive customer experience from order entry through order fulfillment. This role requires building strong internal ...

Sharp Services

Order Management Specialist

Allentown, PA

$19.25 - $25.75/hr

The Order Management Specialist is responsible for the day-to-day operational management of client accounts for Sharp. The Order Management Specialist I works closely with client contacts to ...

New

Corning

Order Management Specialist

Charlotte, NC · On-site

$47K - $64K/yr

In the Customer Operations organization, an Order Management Specialist role is integral in ensuring that the company provides the highest quality of support to its customers. The successful ...

Corning

Order Management Specialist

Charlotte, NC · On-site

$47K - $64K/yr

In the Customer Operations organization, an Order Management Specialist role is integral in ensuring that the company provides the highest quality of support to its customers. The successful ...

Control Southern

Order Management Specialist

Suwanee, GA

$18.25 - $24.25/hr

Order Management Specialist As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined ...

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Order Management Specialist information

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How much do order management specialist jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for order management specialist in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are Order Management Specialists?

Order Management Specialists are professionals responsible for overseeing the entire order process from receipt to delivery. They ensure that customer orders are accurately processed, tracked, and fulfilled in a timely manner. Their duties typically include verifying order details, coordinating with various departments like sales, logistics, and customer service, resolving order-related issues, and maintaining accurate records. Order Management Specialists play a crucial role in ensuring customer satisfaction by facilitating smooth and efficient order flow within a company.

What is the difference between Order Management Specialist vs Customer Service Representative?

AspectOrder Management SpecialistCustomer Service Representative
Primary RoleOversees order processing, tracking, and fulfillmentHandles customer inquiries, complaints, and support
Skills & CertificationsKnowledge of order systems, ERP software, communication skillsCustomer service skills, communication, problem-solving
Work EnvironmentOffice setting, logistics, supply chainCall centers, retail, office settings
Industry UsageLogistics, manufacturing, retailRetail, telecommunications, service industries

The main difference is that Order Management Specialists focus on processing and tracking orders within supply chain systems, while Customer Service Representatives primarily handle customer interactions and support. Both roles require strong communication skills, but their daily tasks and industry focus differ.

What are the key skills and qualifications needed to thrive as an Order Management Specialist, and why are they important?

To thrive as an Order Management Specialist, you need strong organizational skills, attention to detail, and a background in business or supply chain management. Familiarity with ERP software like SAP or Oracle, as well as proficiency in Excel and order processing systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These competencies ensure accurate order processing, efficient workflow, and high customer satisfaction in a fast-paced environment.

How does an Order Management Specialist typically interact with other departments to ensure smooth order fulfillment?

Order Management Specialists collaborate closely with teams such as sales, warehouse, logistics, and customer service to ensure that customer orders are processed accurately and delivered on time. They regularly communicate with sales to confirm order details, coordinate with warehouse staff to monitor inventory levels, and work with logistics to schedule shipments. This cross-functional teamwork helps resolve any issues quickly and keeps customers informed throughout the order process. Building effective relationships across departments is key to success in this role.
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Order Management Specialist jobs near you

Order Management Specialist

Novaspect Holdings, Inc.

Schaumburg, IL • On-site

$22 - $26/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Order Management Specialist to join our team.
Order Management Specialist Essential Duties and Responsibilities:
Order Lifecycle Management
  • Manage aspects of all customer orders (order entry, purchasing, invoicing, expediting, order status)
  • Reconcile customer purchase orders across multiple areas of our business, searching for quotations within our business systems, requesting revised purchase orders, ensuring payment terms are listed correctly, reviewing order details such as shipping information or other details to ensure accuracy
  • Work independently and with team members to ensure customer schedules and expectations are fulfilled
  • Learn and work in multiple business systems and applications quickly and efficiently
  • Communicate and coordinate with internal team members as required (warehouse, accounting, inside/outside sales, purchasing)
  • Collaborate with team members to achieve company goals
  • Assist with case routing and support post order customer requests
  • Manage day-to-day responsibilities efficiently, timely, and accurately while maintaining organization with daily interruptions
  • Perform the duties as required

Customer Service:
  • Build strong working relationships with both internal and external customers
  • Apply appropriate business practices and procedures
  • Participate in customer meetings as required
  • Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally
  • Perform other duties as required

Order Management Specialist Education and/or Experience:
  • High School Diploma Required or equivalent. Bachelor's Degree preferred
  • ERP business management software experience with a preference in Salesforce or IFS platforms
  • High computer application literacy including Microsoft Office Suite, with advanced Microsoft Excel skills
  • Minimum of 1 year of relevant experience preferred

Order Management Specialist Additional Requirements:
  • Quickly embraces, learns and applies new technology and/or procedures
  • Excellent interpersonal, verbal communication skills and proven ability maintain high customer service
  • Strict attention to detail and great organizational skills
  • Proven ability to build and support teamwork
  • Ability to work in the office/shop environment on their scheduled workdays

Order Management Specialist Physical Requirements:
  • Ability to work extended hours on a computer

Order Management Specialist Pay:
  • Hourly Pay Range: $22.00 - $26.00
  • Eligible of overtime

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Order Management Specialist Benefits:
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:
  • Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
  • 401K with 6% company match
  • Employee Stock Ownership Plan (ESOP)
  • Excellent health & wellness benefits
  • Student debt & tuition reimbursement
  • Referral bonus

Order Management Specialist Location : Schaumburg, IL
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

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