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Manager Order Management Jobs (NOW HIRING)

Nexien Inc.

Order Management Staff

Englewood Cliffs, NJ · On-site

$20 - $26.50/hr

As an Order Management Staff, you will be responsible for delivering excellent customer services. The role encompasses a broad range of order management functions, including open order management ...

Genesys

Order Management Reports To: Sr. Director, Global Order Management Employment Type: Full-time About the Role We are seeking a Senior Manager, Order Management to lead our Americas Order Management ...

ALOIS LLC

Order Management Specialist

Dallas, TX · On-site

$26 - $28/hr

... manager (customer service), and operations coordinator (logistics) to ensure the customer receives ... The Order Management Specialist must exhibit strong and organized communication skills, possess an ...

AmeriTech Staffing, Inc.

Be Seen First

Order Management

Stafford, TX · On-site

$26 - $34/hr

We have an immediate need for an Order Management professional with proven experience as the critical link between customers and internal operations. Customer focus, collaboration, and problem ...

Samsung Semiconductor, Inc.

Order Management

Plano, TX · On-site

$18.75 - $25/hr

Manage customer sales orders and confirmations. * Align orders with supply and demand plans. * Coordinate with packaging centers and logistics teams for manufacturing and supply planning. * Ensure on ...

Dr. Oetker

Order Management Representative

Naperville, IL · On-site

$19.50 - $26/hr

Reporting to the Manager, Order Management, you'll work closely with Sales, Brokers, Distribution, and Inventory teams to keep orders moving and information flowing. Ingredients • Manage end-to-end ...

Dr. Oetker

Order Management Representative

Naperville, IL · Hybrid

$19.25 - $25.75/hr

Reporting to the Manager, Order Management, you'll work closely with Sales, Brokers, Distribution, and Inventory teams to keep orders moving and information flowing. Ingredients • Manage end-to-end ...

Aptar Group

FusionPKG Order Management Specialist

Dallas, TX

$17.75 - $23.75/hr

... manager (customer service), and operations coordinator (logistics) to ensure the customer receives ... The Order Management Specialist must exhibit strong and organized communication skills, possess an ...

Quest Global

Order Management

Painted Post, NY · On-site

$70K - $75K/yr

Informing the assigned Project Managers of date changes including landmarks impacting customer visits, invoicing, etc. * Preparation of production plans (production scheduling) and monitoring of ...

Assurant, Inc.

Order Management Supervisor

Irving, TX · On-site

$56K - $94K/yr

Reporting to the Manager or Director of Materials & Logistics, the Supervisor, Order Management provides day-to-day operational supervision for order management activities and the associate pick and ...

Windstream

Order Management Consultant

Mobile, AL · On-site

$19.50 - $26/hr

The Order Management Consultant is responsible for supporting the sales-to-order lifecycle by reviewing completed sales opportunities, validating required documentation and customer information, and ...

Mizuho OSI

Order Management Specialist

Colorado Springs, CO

$19.25 - $25.50/hr

This position will handle a variety of order management, consignment and post-sales activities. In addition, the Customer Account Specialist effectively interacts with internal customers, including ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk ID: 1180 Location: Columbus, OH Department: Administrative More about this job > Description Order Management Clerk The Order Management Clerk has the responsibility of ...

Control Southern

Order Management Specialist

Suwanee, GA · On-site

$18.25 - $24.25/hr

Order Management Specialist As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined ...

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All JobsManager Order Management Jobs

Manager Order Management information

See salary details

$28.5K

$69.9K

$144.5K

How much do manager order management jobs pay per year?

As of Jun 22, 2026, the average yearly pay for manager order management in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Order Management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What does a Manager of Order Management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a Manager Order Management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

More about Manager Order Management jobs
What cities are hiring for Manager Order Management jobs? Cities with the most Manager Order Management job openings:
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Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $69,896 per year, or $33.6 per hour.
Order Management Staff

Order Management Staff

Nexien Inc.

Englewood Cliffs, NJ • On-site

$20 - $26.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

About the Job:

As an Order Management Staff, you will be responsible for delivering excellent customer services. The role encompasses a broad range of order management functions,

including open order management, order cancellation, return and replacement processing, damage

allowance management, order tracking, customer care, data analysis, and service performance

review. Our team members are skilled in full-cycle order management, from order creation and

booking completion to effective issue resolution. The ideal candidate will demonstrate

professionalism, a customer-focused mindset, and strong collaboration skills, working closely with

internal teams and actively participating in business meetings to drive continuous improvement.

*Site Location: 111 Sylvan Avenue Englewood Cliffs, NJ


Main Responsibilities:

- Manage the end-to-end order processing cycle, including order creation, booking, and status

monitoring.

- Check and audit order booking status, backorders, and pick releases/open transfers.

- Handle order cancellations and modifications efficiently.

- Report on issued orders and follow up on necessary directions or actions.

- Identify, report, and resolve issues between customers and business departments, ensuring

all records are accurately maintained in the system.

- Process return and replacement requests by entering them into the system, resolving pending

issues, syncing information across various customer systems, and providing periodic status

reports.

- Track delivery status using multiple IT systems (TMS, GWMS, ERP, carrier websites) and

maintain clear communication with logistics providers and customers regarding load and

delivery updates


Experience & Qualifications:

- Good communications skills in English. Able to construct effective communications in writing.

- Strong focus on detail and accuracy, proactive.

- Experience using Excel (Intermediate skill level)


Work Requirements:

- Flexibility During Peak Seasons: Must be available to work flexible hours, including

weekday and weekend coverage, during the promotional pick season to meet critical business

demands.

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