ZipRecruiter

Log In

1

Manager Order Management Jobs in Illinois (NOW HIRING)

Aston Carter

Order Management Specialist

Cary, IL · On-site

$21 - $25/hr

Order Management Specialist Onsite | Monday-Friday | 8:00 AM - 5:00 PM Join a Team That Keeps Operations Running Smoothly Are you a detail-oriented professional who thrives in a fast-paced ...

Ferrara

Order Management Specialist

Chicago, IL · On-site

$60K - $84K/yr

In this role, you will take ownership of the order lifecycle, managing customer orders against key service metrics such as case fill and on-time delivery. You'll analyze inventory positions ...

Saviance

Rep 2, Customer Order Mgmt

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Customer Order Management Bill rate not to exceed *** On-site. High School Diploma. Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research ...

New

Relativity

Senior Manager, Order-to-Cash

Chicago, IL · On-site

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end ... Budget Management, Communication, Leadership, Program Management, Project Management, Risk ...

next page

Showing results 1-20

All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Illinois

Manager Order Management information

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Illinois?

The most popular types of Order Management jobs in Illinois are:

What are popular job titles related to Manager Order Management jobs in Illinois?

For Manager Order Management jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Manager Order Management jobs in Illinois look for?

The top searched job categories for Manager Order Management jobs in Illinois are:

What cities in Illinois are hiring for Manager Order Management jobs?

Cities in Illinois with the most Manager Order Management job openings:

Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Order Management Specialist

Novaspect Holdings, Inc.

Schaumburg, IL

$22 - $26/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Order Management Specialist to join our team.

Order Management Specialist Essential Duties and Responsibilities:

Order Lifecycle Management

  • Manage aspects of all customer orders (order entry, purchasing, invoicing, expediting, order status)
  • Reconcile customer purchase orders across multiple areas of our business, searching for quotations within our business systems, requesting revised purchase orders, ensuring payment terms are listed correctly, reviewing order details such as shipping information or other details to ensure accuracy
  • Work independently and with team members to ensure customer schedules and expectations are fulfilled
  • Learn and work in multiple business systems and applications quickly and efficiently
  • Communicate and coordinate with internal team members as required (warehouse, accounting, inside/outside sales, purchasing)
  • Collaborate with team members to achieve company goals
  • Assist with case routing and support post order customer requests
  • Manage day-to-day responsibilities efficiently, timely, and accurately while maintaining organization with daily interruptions
  • Perform the duties as required

Customer Service:

  • Build strong working relationships with both internal and external customers
  • Apply appropriate business practices and procedures
  • Participate in customer meetings as required
  • Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally
  • Perform other duties as required

Order Management SpecialistEducation and/or Experience:

  • High School Diploma Required or equivalent. Bachelor's Degree preferred
  • ERP business management software experience with a preference in Salesforce or IFS platforms
  • High computer application literacy including Microsoft Office Suite, with advanced Microsoft Excel skills
  • Minimum of 1 year of relevant experience preferred

Order Management SpecialistAdditional Requirements:

  • Quickly embraces, learns and applies new technology and/or procedures
  • Excellent interpersonal, verbal communication skills and proven ability maintain high customer service
  • Strict attention to detail and great organizational skills
  • Proven ability to build and support teamwork
  • Ability to work in the office/shop environment on their scheduled workdays

Order Management SpecialistPhysical Requirements:

  • Ability to work extended hours on a computer

Order Management SpecialistPay:

  • Hourly Pay Range: $22.00 - $26.00
  • Eligible of overtime

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.

Order Management SpecialistBenefits:

Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

  • Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
  • 401K with 6% company match
  • Employee Stock Ownership Plan (ESOP)
  • Excellent health & wellness benefits
  • Student debt & tuition reimbursement
  • Referral bonus

Order Management Specialist Location:Schaumburg, IL

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

Apply