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Manager Order Management Jobs (NOW HIRING)

Order Management Specialist

Suwanee, GA · On-site

$18.25 - $24.25/hr

Order Management Specialist As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined ...

Order management specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They also update and track the customer's account ...

Order Management Specialist

Dallas, TX · On-site

$19.25 - $25.75/hr

Handles all customer service requests, managing customer orders from placement through shipment, providing accurate lead times and verifying prices, credit memos, and return merchandize authorization ...

Order management specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They also update and track the customer's account ...

Order Management Specialist

Colorado Springs, CO · On-site

$19.25 - $25.75/hr

This position will handle a variety of order management, consignment and post-sales activities. In addition, the Customer Account Specialist effectively interacts with internal customers, including ...

... manager to drive "best in class" customer service performance (in-stocks, OTIF, MABD, forecast vs. order, perfect order) and build Supply Chain relationship with key partners. This includes ...

Order Management Specialist

Madison, WI · Hybrid

$19.75 - $26.25/hr

We are currently seeking someone who has a great eye for detail and a customer service focused attitude as a Customer Service and Order Management Specialist! Shift: Monday-Friday 8:15am-5pm (no ...

Order Management Specialist

Milwaukee, WI

$19.25 - $25.50/hr

Order Management Specialist Duration: 6 Months (Could go beyond) Summary/Purpose: Essential ... Set up contract review with Finance/OTR Regional Manager. * Daily follow up of customer credit ...

Order Management Specialist

Wylie, TX · On-site

$18.75 - $25/hr

Handles all customer service requests, managing customer orders from placement through shipment, providing accurate lead times and verifying prices, credit memos, and return merchandize authorization ...

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Order Management Specialist

Suwanee, GA · On-site

$18.25 - $24.25/hr

Order Management Specialist As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined ...

Order Management Analyst The Order Management Analyst processes and manages customer purchase orders from receipt through fulfillment, ensuring accurate data entry in BAAN and related systems ...

Order Management Specialist

Lake Mary, FL · Hybrid

$17 - $22.75/hr

Customer Operations Manager __ In this role,you'llhelp run what runs the world, by taking on ... Ensuring the resolution of customer issues, including order, technical, and payment-related issues.

Answer and manage inbound customer calls in a professional and timely manner * Assist customers with order inquiries , including order status, product information, and issue resolution * Accurately ...

Order Management Specialist

Schertz, TX · On-site

$18.10 - $19.73/hr

As a Specialist in Order Management, you will provide front line support to our field operators through both written and verbal communications as well as detailed analysis of requests and issues. You ...

Order Management Specialist

Huntingburg, IN · On-site

$16.50 - $22.25/hr

OFS is seeking a highly focused, professional individual with both a strong penchant for detail and customer service skills to fill a Specialist role for our Order Management Team at our corporate ...

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Manager Order Management information

See salary details

$28.5K

$69.9K

$144.5K

How much do manager order management jobs pay per year?

As of Jun 23, 2026, the average yearly pay for manager order management in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Order Management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What does a Manager of Order Management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a Manager Order Management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

More about Manager Order Management jobs
What cities are hiring for Manager Order Management jobs? Cities with the most Manager Order Management job openings:
What are the most commonly searched types of Order Management jobs? The most popular types of Order Management jobs are:
What states have the most Manager Order Management jobs? States with the most job openings for Manager Order Management jobs include:
Infographic showing various Manager Order Management job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $69,896 per year, or $33.6 per hour.
Order Management Specialist

Order Management Specialist

Control Southern

Suwanee, GA • On-site

$18.25 - $24.25/hr

Full-time

Posted 8 days ago


Job description

Order Management Specialist Job Description

As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined sales accounts and in close collaboration with multiple assigned Sales Engineers, you will take ownership of the entire customer order fulfillment process. This includes order processing, vendor coordination, proactive communication, and documentation.

Principal Duties and Responsibilities:

  • Own the complete order cycle: processing, product assembly coordination, shipment, supporting collections as needed.
  • Coordinate with suppliers and internal teams to procure materials and components necessary for order fulfillment.
  • Escalate technical issues to the Sales Engineer while maintaining ownership of non-engineer-related tasks.
  • Communicate proactively with internal teams to ensure seamless customer service.
  • Initiate contact, guide clients through the sales process, and present solution options.
  • Provide timely updates and respond to client inquiries via phone and email.
  • Investigate issues within the business system and propose creative solutions.
  • Balance multiple responsibilities to maximize productivity and client outreach.
  • Partner with Sales Engineers and the broader sales team to support territory goals.
  • Participate in structured learning activities to build product knowledge, industry insight, and sales acumen.
  • Apply acquired knowledge consistently in daily operations.

Other Duties:

This job description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may evolve based on business needs.

Qualifications:

  • Minimum 3 years of customer service experience in a B2B environment.
  • Proficiency in Microsoft Office Suite and Outlook
  • Strong interpersonal, verbal, and written communication skills.
  • Bachelor’s degree or equivalent experience (2+ years in a related industry or training).