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Manager Order Management Jobs (NOW HIRING)

Kraken Kinetics

Order Management Coordinator

Pinehurst, NC · On-site

$50K - $60K/yr

On-site The Order Management Coordinator owns the quote-to-invoice process. This role enters RFQs, quotes, and purchase orders into our systems, tracks every open order, follows up to keep dates on ...

AOB Products Company

Order Management Specialist I

Columbia, MO · On-site

$18.50 - $24.75/hr

Make updates to customer orders as requested by buyer, sales representative or sales manager * Release orders, back orders and future orders in a timely manner * Generate daily reports for backorder ...

Paychex

Order Management Specialist I

West Henrietta, NY · On-site

$18.75 - $25/hr

Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution. * Monitors and releases back orders in conjunction with the Distribution ...

RIM logistics

Order Management Intern

Farmington, CT

$16 - $21.25/hr

TRUMPF is seeking a self-motivated Order Management Intern to support the smooth and accurate processing of customer orders from entry through delivery. In this role, you will work closely with ...

Expeditors

Order Management Supervisor

Nashville, TN · On-site

Support the manager as required and applicable in the following areas: * Proactively work to ... Take primary role in billing BNA Order Management customers. * Operational Excellence In ...

Expeditors

Order Management Supervisor

Nashville, TN · On-site

Support the manager as required and applicable in the following areas: * Proactively work to ... Take primary role in billing BNA Order Management customers. * Operational Excellence In ...

Rollsroyce

Sr. Order Management Coordinator

Mankato, MN · On-site +1

$94K - $153K/yr

Support the Senior Manager throughout the entire reporting process and perform deputy ... Represent order management in "Business Excellence" initiatives to support digital transformation

Hisense

Repair Center Order Management Specialist

Suwanee, GA · On-site

$18.25 - $24.25/hr

Job Summary We are seeking a detail-oriented and execution-focused Order Management Specialist to support a fast-paced repair center. This role involves high-touch order processing with limited ...

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Manager Order Management information

See salary details

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How much do manager order management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for manager order management in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

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Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $69,896 per year, or $33.6 per hour.

Order Management Coordinator

Pinehurst, NC • On-site

Kraken Kinetics
See more jobs at Kraken Kineticsexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Enter RFQs, quotes, and customer purchase orders into ERP and related systems with high accuracy

  • Track all open orders, due dates, and priorities; follow up internally and with customers/suppliers as needed

  • Produce regular reports on open orders, aging, priorities, and at-risk items

Job description

ABOUT KRAKEN KINETICS

Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.

Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development—from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™ when it matters most.

POSITION SUMMARY

Location: On-site

The Order Management Coordinator owns the quote-to-invoice process. This role enters RFQs, quotes, and purchase orders into our systems, tracks every open order, follows up to keep dates on track, and ensures product ships on time so the PO can be closed and invoiced. You are the person who keeps orders moving and gives the team a clear picture of what is open and what is at risk.

KEY RESPONSIBILITIES

  • Enter RFQs, quotes, and customer purchase orders into ERP and related systems (NetSuite, Monday.com, and supporting tools) with high accuracy

  • Maintain complete, current records so sales, production, and finance are working from the same information

  • Track all open orders, due dates, and priorities; follow up internally and with customers/suppliers as needed

  • Expedite as required to hit ship dates and close out POs

  • Confirm shipment and complete the hand-off to invoicing

  • Produce regular reports on open orders, aging, priorities, and at-risk items

  • Flag missing information, delays, or exceptions early and drive them to resolution

  • Support process improvements as we formalize order-to-cash workflows

QUALIFICTIONS

  • 2+ years in order entry, order management, sales support, or similar administrative/operations role

  • Strong attention to detail and follow-through

  • Comfortable with ERP or order-management systems (NetSuite experience a plus)

  • Proficient in Excel and standard business tools

  • Able to manage multiple open items, follow up persistently, and keep others informed

  • Clear written and verbal communication

  • High school diploma or equivalent required; associate degree preferred

Preferred Qualifications

  • Experience in manufacturing, distribution, or government/defense-related production

  • Export -control awareness (for ITAR controlled orders etc. - must be a U.S. Person due to access to export-controlled information)

  • Familiarity with quotes, POs, RFQs, and the path from order to shipment to invoice

  • Experience producing status or aging reports

SALARY & BENEFITS

Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $65,000- $70,000 depending on qualifications and experience.

Benefits included:

  • Generous PTO policy

  • Comprehensive medical coverage (80% company-paid for employee + dependents).

  • Vision & dental (100% company-paid)

  • Short and long-term disability coverage (100% company-paid)

  • Generous 401(k) retirement plan

  • Company-paid life insurance

  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)

Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.

Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.

Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.

We are committed to supporting relocation for the right candidates.

Watch what it’s like to live here:
[ Video Link]

EQUAL OPPORTUNITY EMPLOYER

Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

Compensation Range: $50K - $60K