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Order Management Supervisor Jobs (NOW HIRING)

Trystar Inc

Order Management Supervisor

Burnsville, MN · On-site

$75K - $95K/yr

Order Management Supervisor Trystar is a leader in power inverters, distribution equipment, and related services, dedicated to supporting our electrical infrastructure. We pride ourselves on ...

Applied Control

Order Management Specialist

Englewood, CO · On-site

$28 - $30/hr

Prioritizes and manages daily workflow, along with communicating, supporting and collaborating with Order Specialists, Account Managers and Supervisors to ensure internal and external requests and ...

Faith Technologies

Order Management Specialist

Menasha, WI · Hybrid

$20 - $26.50/hr

Faith Technologies Inc. (FTI) is currently seeking an Order Management Specialist to join our ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. WORK ...

Rapid-Medical

Order Management Specialist

Southlake, TX · On-site

$18.25 - $24.50/hr

The Order Management Specialist (OMS) serves as a key liaison between the sales team, customers ... Not Applicable: This role does not include direct supervisory responsibilities but requires ...

Faith Technologies

Order Management Specialist

Olathe, KS · Hybrid

$18.75 - $25.25/hr

Faith Technologies Inc. (FTI) is currently seeking an Order Management Specialist to join our ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. WORK ...

Faithtechnologies

Order Management Specialist

Olathe, KS · Hybrid

$18.75 - $25.25/hr

Faith Technologies Inc. (FTI) is currently seeking an Order Management Specialist to join our ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. WORK ...

Faithtechnologies

Order Management Specialist

Menasha, WI · Hybrid

$20 - $26.50/hr

Faith Technologies Inc. (FTI) is currently seeking an Order Management Specialist to join our ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. WORK ...

Trystar Inc

Order Management Specialist

Burnsville, MN · On-site

$60K - $80K/yr

Reporting to the Order Maintenance Supervisor, you'll have the opportunity to support a diverse ... Manage the entire order processing workflow, from PO receipt to invoicing. * Perform commercial ...

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$28.5K

$69.9K

$144.5K

How much do order management supervisor jobs pay per year?

As of May 29, 2026, the average yearly pay for order management supervisor in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Order Management Supervisor, and why are they important?

To thrive as an Order Management Supervisor, you need expertise in supply chain processes, order fulfillment, and inventory control, often backed by a relevant bachelor's degree and supervisory experience. Familiarity with ERP systems like SAP or Oracle, order processing software, and advanced Excel skills are typically required. Strong leadership, problem-solving abilities, and effective communication help in managing teams and resolving customer or vendor issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and streamlined operations within fast-paced environments.

What are some common challenges faced by Order Management Supervisors, and how can they be effectively addressed?

Order Management Supervisors often encounter challenges such as managing high order volumes during peak seasons, resolving discrepancies between sales, warehouse, and logistics teams, and maintaining accurate documentation. Effective communication and strong organizational skills are key to overcoming these issues. Implementing robust order tracking systems and fostering cross-department collaboration can help streamline processes and minimize errors. Regular training and clear standard operating procedures also contribute to smoother operations and team efficiency.

What does an Order Management Supervisor do?

An Order Management Supervisor oversees the processing of customer orders from receipt to delivery, ensuring accuracy, efficiency, and customer satisfaction. They manage a team responsible for order entry, tracking, and fulfillment, and often collaborate with sales, warehouse, and shipping departments to resolve issues. Additionally, they monitor key performance indicators, implement process improvements, and ensure compliance with company policies and procedures.

What is the difference between Order Management Supervisor vs Customer Service Supervisor?

AspectOrder Management SupervisorCustomer Service Supervisor
Primary FocusOversees order processing, fulfillment, and logisticsManages customer interactions, support, and satisfaction
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentWarehouses, logistics centers, supply chain departmentsCall centers, retail stores, service departments
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, communication courses

The Order Management Supervisor focuses on ensuring efficient order processing and logistics, while the Customer Service Supervisor emphasizes maintaining high customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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Order Management Supervisor jobs near you
Order Management Supervisor

Order Management Supervisor

Trystar Inc

Burnsville, MN • On-site

$75K - $95K/yr

Full-time

Posted 7 days ago

Trystar rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

139th of 415 rated machine equipment manufacturers

Job description

Job Title: Order Management Supervisor

Job Description:

Trystar is a leader in power inverters, distribution equipment, and related services, dedicated to supporting our electrical infrastructure. We pride ourselves on producing the highest quality products and delivering industry-leading service. With safety and integrity as our core principles, we work together to achieve excellence for our customers every day. Our team members are our most valuable asset, and this position plays a critical role in achieving our strategic objectives.We are seeking an Order Maintenance Supervisor to guide and develop Trystar's order processing team. Reporting to the Customer Experience Projects Manager, you will be responsible for both daily operations and executing a company strategy that enhances Trystar’s ability to intake and respond to customer requests and escalations.In this role, you'll drive process improvements, coach and develop employees across multiple sites, and manage escalated issues to ensure the highest level of customer service. Success requires daily interaction with sales, customers, and the quotation team to understand requirements and expectations. This is a fantastic opportunity for a talented and motivated individual eager to share knowledge and take the next step in their career.We are looking for people who believe in our guiding principles and values of:
  • Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
  • Integrity – We’re honest, transparent, and committed to doing what’s right.
  • Customer focus – We have relentless focus on our customers and their success.
  • Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
  • Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness.
  • Champion change – We know adaptation and improvement are requirements to survive and to thrive.
  • Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.
In this role you will get to:Managing Order Processing (≈50%):
  • Oversee all order processing activities, manage escalations, and handle other order management-related tasks.
  • Create and exemplify Trystar’s culture for relentless focus on our customers and their success
  • Maintain professional business relationships with customers, field sales and manufacturing reps
Process Development & Execution (≈25%):
  • Develop, implement, and execute enterprise-wide order processing strategies across multiple sites.
  • Work cross functionally with other leaders to deliver a world class customer experience
  • Maintain high level of ERP and process knowledge
People Development (≈10%):
  • Provide coaching and development to team members.
  • Lead the Order Processing team in reviewing and responding to customer inquiries
  • Lead the Order Processing team in maintaining accurate customer information and order information within our ERP
Continuous Improvement (≈15%):
  • Lead continuous improvement initiatives and conduct training sessions for the team.
  • Develop digital tools, processes and procedures within Order Processing team to enhance overall customer experience
  • Track key performance indicators (KPIs), maintain order data accuracy, and generate performance reports for management
  • Collect and analyze data to identify opportunities for continuous improvement to deliver a better customer experience


Job Requirements:


Basic Qualifications

  • Two-Year Degree or Bachelor’s Degree (preferred)
  • Outstanding communication, presentation, and leadership skills
  • Minimum of 5 years experience in leading customer service teams
  • Ability to use digital tools to capture and respond to customer requests
  • Proficient in Microsoft Office 365 (specifically Advanced Excel)
  • Experience with ERP
  • Experience in customer support or sales role
  • Experience with manufacturing settings


Additional Qualifications

  • Experience with ERP and CRM or other case management systems, Epicor and SalesForce being a plus
  • Highly motivated, passionate, with exceptional written and verbal communications skills
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
  • High comfort level establishing and growing relationships with customers, partners and internally
  • Continuous improvement mindset
  • Willingness and ability to travel up to 10%

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