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Order Management Supervisor Jobs (NOW HIRING)

Earth Systems LLC

Land Management Supervisor

Tampa, FL · On-site

$65K - $82K/yr

The Land Management Supervisor will help ensure that invasive and exotic vegetation control ... Ability to read maps, follow work orders, understand project limits, document field activities, and ...

Franciscan Health

Utilization Management Supervisor

... in order to assure that utilization management needs are addressed. This position ensures ... The Supervisor maintains and enhances relationships with internal and external customers and peers ...

MILLENNIUMSOFT

Customer Service Order Management

Covington, GA · On-site

$13.50 - $18.50/hr

This position reports to the Customer Service Supervisor, Order Processing Team. * He or she works ... Manage Client email and phone Help Lines. * Work closely with Global Distribution Center to ensure ...

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Order Management Supervisor information

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$28.5K

$69.9K

$144.5K

How much do order management supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for order management supervisor in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Order Management Supervisor vs Customer Service Supervisor?

AspectOrder Management SupervisorCustomer Service Supervisor
Primary FocusOversees order processing, fulfillment, and logisticsManages customer interactions, support, and satisfaction
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentWarehouses, logistics centers, supply chain departmentsCall centers, retail stores, service departments
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, communication courses

The Order Management Supervisor focuses on ensuring efficient order processing and logistics, while the Customer Service Supervisor emphasizes maintaining high customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are some common challenges faced by order management supervisors, and how can they be effectively addressed?

Order Management Supervisors often encounter challenges such as managing high order volumes during peak seasons, resolving discrepancies between sales, warehouse, and logistics teams, and maintaining accurate documentation. Effective communication and strong organizational skills are key to overcoming these issues. Implementing robust order tracking systems and fostering cross-department collaboration can help streamline processes and minimize errors. Regular training and clear standard operating procedures also contribute to smoother operations and team efficiency.

What does an order management supervisor do?

An Order Management Supervisor oversees the processing of customer orders from receipt to delivery, ensuring accuracy, efficiency, and customer satisfaction. They manage a team responsible for order entry, tracking, and fulfillment, and often collaborate with sales, warehouse, and shipping departments to resolve issues. Additionally, they monitor key performance indicators, implement process improvements, and ensure compliance with company policies and procedures.

What are the key skills and qualifications needed to thrive as an order management supervisor, and why are they important?

To thrive as an Order Management Supervisor, you need expertise in supply chain processes, order fulfillment, and inventory control, often backed by a relevant bachelor's degree and supervisory experience. Familiarity with ERP systems like SAP or Oracle, order processing software, and advanced Excel skills are typically required. Strong leadership, problem-solving abilities, and effective communication help in managing teams and resolving customer or vendor issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and streamlined operations within fast-paced environments.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or logistics roles and can provide stable employment in retail, manufacturing, and distribution industries.
More about Order Management Supervisor jobs
What cities are hiring for Order Management Supervisor jobs? Cities with the most Order Management Supervisor job openings:
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What job categories do people searching Order Management Supervisor jobs look for? The top searched job categories for Order Management Supervisor jobs are:
Order Management Supervisor jobs near you
Infographic showing various Order Management Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $69,896 per year, or $33.6 per hour.

Order Management Coordinator

Telamon Corporation

Denton, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn't easy-and that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us-inside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance. 

Learn more at telamon.com


 
Benefits:

 
Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes: 

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities 

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

 
Classification: 
Non-Exempt Hourly
 
Location: 
2340 Interstate 35W Frontage Rd, Denton, TX 76207
 
Schedule: 
Monday through Friday, 8:00 a.m. to 5:00 p.m., onsite five days per week.
 
Work environment: 
Non-temperature controlled Warehouse; Exposure to heat and cold.
 
Job Summary: 

The Coordinator, Order Management, is responsible for managing customer orders throughout the complete manufacturing lifecycle for Telamon's Shelter Manufacturing and Assembly Center (SMAC) located in Denton, Texas. This position serves as the primary coordination point between customers, Project Management, Engineering, Procurement, Manufacturing, Warehouse Operations, Logistics, and Finance to ensure ILA shelters, cabinets, and associated equipment are delivered accurately, on schedule, and in accordance with customer requirements.

This is an in-office position that requires daily collaboration with manufacturing personnel and cross-functional teams to support production schedules, customer commitments, and operational excellence.

 
Essential Duties and Responsibilities

  • Receive and process customer purchase orders, releases, and order revisions within Oracle ERP and associated business systems.

  • Coordinate customer orders from receipt through manufacturing, assembly, testing, shipment, and final delivery.

  • Manage production order status for ILA shelters, telecommunications cabinets, and related products manufactured within the SMAC.

  • Coordinate daily with Engineering, Procurement, Manufacturing, Warehouse, Logistics, Quality, Finance, and Project Management teams to ensure customer delivery commitments are achieved.

  • Maintain accurate production schedules, shipment schedules, and backlog reporting.

  • Monitor customer requested delivery dates and proactively communicate schedule changes or risks.

  • Coordinate material availability and work with Procurement to resolve shortages impacting production.

  • Work closely with Manufacturing Supervisors to prioritize production based upon customer commitments and project schedules.

  • Serves as a key cross-functional coordinator between Manufacturing, Operations, Engineering, Procurement, Logistics, Finance, and Customer Project Teams. 

  • Coordinate outbound shipments including freight scheduling, shipping documentation, and customer delivery requirements.

  • Interface with customers regarding order status, shipment schedules, pricing inquiries, engineering changes, and delivery updates.

  • Review engineering change notices (ECNs) and customer change requests to ensure manufacturing orders remain accurate.

  • Support milestone tracking for customer projects including manufacturing start, assembly completion, factory acceptance testing (FAT), shipment, and delivery.

  • Review inventory availability and coordinate with Warehouse personnel to ensure material readiness.

  • Investigate delivery delays and identify root causes while driving corrective actions.

  • Assist Finance with customer invoicing support, shipment verification, and resolution of order-related issues.

  • Prepare recurring reports including:

    • Order Backlog

    • Production Status

    • Customer Delivery Forecasts

    • On-Time Delivery (OTD)

    • Manufacturing Throughput

    • Open Order Reporting

  • Participate in daily production meetings and customer project review meetings.

  • Support continuous improvement initiatives focused on order accuracy, customer satisfaction, manufacturing efficiency, and on-time delivery.

  • Provide backup support for other Order Management Coordinators and operational functions as needed.

Managerial Responsibility

  • No direct reports.

Travel/Shift Requirements

  • Primarily office-based at the SMAC facility located in Denton, Texas.
  • Occasional travel (<10%) to customer locations, supplier facilities, or Telamon offices as business needs require.

Physical Demands

  • Primarily office environment with frequent interaction on the manufacturing floor.

  • Ability to sit, stand, and walk throughout the production facility.

  • Frequent computer and keyboard use.

  • Occasionally lift materials up to 25 pounds.

  • Ability to safely work in a manufacturing environment while following all safety procedures.

  • Talking/Hearing: Frequently - required for phone calls, video meetings, and team/customer interactions.

  • Vision: Constant - required to read emails, review orders, input data, and prepare reports (use of computer screen for extended periods).

  • Typing/Keyboarding: Constant - data entry and email communication.

Skills and Abilities Required

  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced manufacturing environment.
  • Strong customer service orientation.
  • High attention to detail and accuracy.
  • Ability to work cross-functionally with multiple departments.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office (Excel, Outlook, Word, Teams).
  • Experience utilizing Oracle ERP, Oracle Order Management, or similar ERP systems preferred.
  • Working knowledge of inventory management, manufacturing operations, logistics, and production scheduling preferred.
  • Experience interpreting production schedules, customer purchase orders, and engineering documentation is preferred.

Education and Experience Required

  • High school diploma required; associate or bachelor's degree preferred.
  • Minimum of three (3) years of Order Management, Customer Service, Manufacturing Coordination, Supply Chain, or Operations experience.
  • Telecommunications manufacturing experience preferred.
  • Experience with Oracle ERP, Manufacturing, or Order Management systems strongly preferred.
  • Experience supporting large infrastructure, telecommunications, or manufacturing programs is highly desirable.

#indsj 

 
Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.

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