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Order Management Supervisor Jobs (NOW HIRING)

Customer Service Order Management

San Antonio, TX ยท On-site

$14.50 - $19.75/hr

This position reports to the Customer Service Supervisor, Order Processing Team. * He or she works ... Manage Client email and phone Help Lines. * Work closely with Global Distribution Center to ensure ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

... the associated order against the Horizon system prior to releasing them to the break/fix ... Qualifications - 4+ years of IT asset management experience - 2+ years of supervisory experience ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

Resolves technical or quality problems in order to meet production schedules and customer ship ... Supervisory Responsibilities: This position manages Receiving, Order Fulfillment, and Drivers ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

Operations Clerk / Order Management

Houston, TX ยท On-site

$16.50 - $19.75/hr

... Manage exception reports for purchase orders that don't comply with requirements Resolve issues ... Performs a variety of office and administrative tasks in support of the Operations Supervisor and ...

Summary The Project Management Supervisor has two primary job functions: to support a limited ... Coordinate order processing, support account teams with unique or ad-hoc project requests, and ...

Order Fulfillment Supervisor

Minneapolis, MN ยท On-site

$19.55 - $24.65/hr

General Manager Location: Minneapolis (Plymouth), MN Job Summary The Order Fulfillment Supervisor is responsible for overseeing all aspects of the curbside order fulfillment process at BuyWander ...

New

Process customer orders/changes according to established department and intra-departmental policies ... REPORTING RELATIONSHIP RESPONSIBILITIES __x___ No supervisory responsibilities _____ Provides work ...

Customer Order Mgmt Rep

Stuart, FL ยท On-site

$26.55/hr

Process customer orders/changes according to established department and intra-departmental policies ... REPORTING RELATIONSHIP RESPONSIBILITIES __x___ No supervisory responsibilities _____ Provides work ...

Manages, coordinates and directs activities of all staff on team in order to ensure necessary services are delivered to team's caseload; directly supervises CM's; provides direct service as may be ...

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Order Management Supervisor information

See salary details

$28.5K

$69.9K

$144.5K

How much do order management supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for order management supervisor in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Order Management Supervisor vs Customer Service Supervisor?

AspectOrder Management SupervisorCustomer Service Supervisor
Primary FocusOversees order processing, fulfillment, and logisticsManages customer interactions, support, and satisfaction
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentWarehouses, logistics centers, supply chain departmentsCall centers, retail stores, service departments
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, communication courses

The Order Management Supervisor focuses on ensuring efficient order processing and logistics, while the Customer Service Supervisor emphasizes maintaining high customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are some common challenges faced by order management supervisors, and how can they be effectively addressed?

Order Management Supervisors often encounter challenges such as managing high order volumes during peak seasons, resolving discrepancies between sales, warehouse, and logistics teams, and maintaining accurate documentation. Effective communication and strong organizational skills are key to overcoming these issues. Implementing robust order tracking systems and fostering cross-department collaboration can help streamline processes and minimize errors. Regular training and clear standard operating procedures also contribute to smoother operations and team efficiency.

What does an order management supervisor do?

An Order Management Supervisor oversees the processing of customer orders from receipt to delivery, ensuring accuracy, efficiency, and customer satisfaction. They manage a team responsible for order entry, tracking, and fulfillment, and often collaborate with sales, warehouse, and shipping departments to resolve issues. Additionally, they monitor key performance indicators, implement process improvements, and ensure compliance with company policies and procedures.

What are the key skills and qualifications needed to thrive as an order management supervisor, and why are they important?

To thrive as an Order Management Supervisor, you need expertise in supply chain processes, order fulfillment, and inventory control, often backed by a relevant bachelor's degree and supervisory experience. Familiarity with ERP systems like SAP or Oracle, order processing software, and advanced Excel skills are typically required. Strong leadership, problem-solving abilities, and effective communication help in managing teams and resolving customer or vendor issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and streamlined operations within fast-paced environments.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or logistics roles and can provide stable employment in retail, manufacturing, and distribution industries.
More about Order Management Supervisor jobs
What cities are hiring for Order Management Supervisor jobs? Cities with the most Order Management Supervisor job openings:
What states have the most Order Management Supervisor jobs? States with the most job openings for Order Management Supervisor jobs include:
Infographic showing various Order Management Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $69,896 per year, or $33.6 per hour.

Customer Service Order Management

MILLENNIUMSOFT

San Antonio, TX โ€ข On-site

$14.50 - $19.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Position : Customer Service Order Management

Location : San Antonio, TX

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Customer Service

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Job Description:

  • This individual works as an advisor to our customers, building strong relationships while providing ongoing support to exceed all of their expectations of their current and future business needs.
  • He or she will possess strong interpersonal skills with the ability to listen and anticipate the customerโ€™s needs.
  • He or she will work with a team of talented, professional individuals processing orders for innovative medical devices that provide superior clinical benefits to patients and care givers.
  • This position reports to the Customer Service Supervisor, Order Processing Team.
  • He or she works very closely with the Supervisor and Team Leads to ensure the departmentโ€™s stated goals and quality standards are achieved.
  • The duties of this position will adjust to the needs of the business as it grows.

Essential Duties and Responsibilities include the following:

  • Provide primary phone line coverage.
  • Process all customer orders via phone, email and fax transmittal.
  • Process charity orders.
  • Monitor the Customer Service email box.
  • Monitor the Customer Service voice mailbox.
  • Manage Client email and phone Help Lines.
  • Work closely with Global Distribution Center to ensure movement of orders throughout day and to provide end of day closure.
  • Pursues personal development of skills and knowledge necessary for the effective performance of the role and future opportunities.
  • Adheres to and ensures compliance with C. R. Bard, Inc., guidelines, protocols, and policies.
  • Other duties may be assigned as required.

Qualifications:

  • Exceptional interpersonal skills with the ability to โ€œreadโ€ customers and display patience when working with people.
  • Skilled in the use of personal computers and office software including familiarity with MS Word, Excel, PowerPoint, and Outlook.
  • Ability to multitask using dual monitors, while working in multiple systems.
  • Clear communication skills (written and verbal), using positive language, while speaking in a calm and cheerful manner.
  • Ability to work with and maintain confidential information.
  • Ability to resolve potentially stressful customer interactions.
  • Excellent organizational skills.
  • JDE experience desirable.
  • Demonstrated excellence in the continuous handling of meticulous detail.
  • Excellent data entry, proofreading, and typing skills.
  • Skilled in solving basic math equations.
  • All job duties to be performed under supervision.

Education and/or Experience:

  • High School Diploma Required.
  • Some College preferred.
  • Customer Service Call Center Experience preferred or equivalent.
  • Experience in Medical Device CS or Clinical environment a plus.

Language Skills:

  • Excellent English verbal and written communication skills.
  • Second language a plus.
  • Communication in this job is often with hospital professionals. This requires a special set of skills, knowledge, and experience. Previous work in a clinical setting preferred.

Mathematical Skills:

  • Ability to solve basic math equations.

Reasoning Ability:

  • This position requires the ability to adapt to new, rapidly developing challenges.
  • Attention to detail is paramount.
  • Ability to learn quickly is a must.
  • Decisions must be made in a timely manner to service the needs of customers and/or Sales Territory Managers.

Physical Demands:

  • This individual will work in an office environment with moderate noise. Infrequent lifting of over 25 lbs will be required.

Work environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • This individual generally will work in an office environment with moderate noise.