Order Management Supervisor Jobs in Michigan (NOW HIRING)

BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science.

Summary

The Project Management Coordinator reporting to the Order Management Supervisor will be responsible for managing Inventory, Catalog and Backorder Projects by coordinating internal and external resources to meet client expectations for an on-time delivery.

This position will ensure compliance with Environmental Health and Safety (EHS) policies, State Departments of Health, Good Documentation Practices (GDP), Good Laboratory Practice (GLP), Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), Good Laboratory Practice (GLP), Standard Operating Procedures (SOPs), EMEA and FDA Guidelines, general State and Country Regulations such as but not limited to (CLIA, CAP, USP, ISO 9001, USDA regulations, HTA license, DEA and State Controlled Substance programs) where site appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Management of all Inventory, Catalog and Backorder Sales Orders from project initiation to project delivery, coordinating resources to ensure delivery within specified timelines.

· Creation and maintenance of accurate project documentation, including project manifests and forecast dates.

· Reservation and release of clinical inventory samples in the LIMS in accordance established service level agreement

· Ensuring samples are sent to testing vendors on a set cadence and documenting the information

· Coordination with internal teams to support any post order questions, issues / credits

ON-SITE REQUIREMENTS:

This position is in Detroit and the employee will be expected to be on site, full time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· Bachelor’s degree (B.S./B.A.) from four-year college or university; or high school graduate with three years of related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree in a biological or chemical science field preferred. With 2 years’ work experience in Biotechnology or Health Care industries is preferred.

Other Skills and Abilities

· Proficiency in a variety of computer software programs including MS Office

· Strong technical background and technical understanding, laboratory and/or medical experience.

· Excellent attention to detail along with strong communication skills - both written and verbal

· Time management skills with the ability to effectively manage and prioritize workload.

· Experience with Salesforce and X3 ERP a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to: stand; walk, sit, stoop, kneel, crouch, crawl, speak, hear/listen, smell, display manual dexterity, reach with hand and arms. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee will be working in professional office environment using standard office equipment. A full-time Monday through Friday workweek with general business hours and flexibility to occasionally work additional hours as needed and approved by management.

We offer a comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also provide a generous retirement plan with a company match. Eligible employees enjoy competitive time-off policies and a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team!

Join Us!

We can’t wait to work with you! At BioIVT, we believe that diversity and inclusion are key drivers of innovation and success. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their unique perspectives to the table. We seek to build a diverse team and encourage applications from people of all backgrounds, experiences and identities.

To Learn more about our mission and team culture, click here!

BioIVT is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We strongly encourage veterans and individuals with disabilities to apply and are committed to providing reasonable accommodations throughout the application and employment process.