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Customer Service Order Entry Jobs (NOW HIRING)

Walkenhorst's

Customer Service/Order Entry Position

Sparks, NV · On-site

$16.25 - $22.25/hr

Order Entry / Customer Service Representative Company Description For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve ...

TemPositions

Order Entry Customer Service

Rye Brook, NY · On-site

$18.50 - $24.25/hr

Our client is seeking a detail-oriented Order Entry and Customer Service Assistant for a high-volume, product-driven environment. This role balances precise data entry with professional client ...

New

Industrial Fabricators Inc

Order Entry

Gastonia, NC · On-site

$16 - $20.75/hr

This role plays a critical part in ensuring timely and accurate order entry, customer satisfaction, and efficient coordination between Sales, Customer Service, Production, Warehouse, and Shipping ...

Industrial Fabricators

Order Entry

Gastonia, NC · On-site

$14.75 - $19/hr

This role plays a critical part in ensuring timely and accurate order entry, customer satisfaction, and efficient coordination between Sales, Customer Service, Production, Warehouse, and Shipping ...

Ad-Tech Industries

Order Entry

Watertown, WI · On-site

$19 - $22/hr

Customer Service Reports To: Customer Service Director Join the Ad-Tech Industries Team! Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer ...

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Customer Service Order Entry information

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How much do customer service order entry jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service order entry in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

How to get into customer service order entry with no experience?

Customer Service Order Entry roles often require basic computer skills and attention to detail. Entry-level candidates can improve their chances by gaining familiarity with order management software, developing strong communication skills, and highlighting any related administrative experience on their resume. Some employers may offer on-the-job training for new hires without prior experience.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.
More about Customer Service Order Entry jobs
What cities are hiring for Customer Service Order Entry jobs? Cities with the most Customer Service Order Entry job openings:
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Customer Service Order Entry jobs near you
Infographic showing various Customer Service Order Entry job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service/Order Entry

Riverside Technologies, Inc.

North Sioux City, SD • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Riverside Technologies Inc rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

418th of 481 rated business services

Job description

Description:

Riverside Technologies, Inc. is currently seeking a full-time Customer Service Representative/Order Entry person to join our team.


Job Summary:

The primary responsibilities of the Customer Service Representative/Order Entry individual are to maintain detailed records of order activities and support customer accounts.


What You’ll Be Doing:

  • Updating records/data entry and creating new records with excellent accuracy
  • Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
  • Maintaining detailed records of order activity
  • Communicating with suppliers, vendors, and distributors regarding product shipment and order status
  • Resolving customer requests for assistance via phone and email; addressing issues and coordinating with internal departments to appropriately respond
  • Placing purchase orders and credit card orders in a timely manner to fulfill sales orders secured by the sales staff
  • Verifying accuracy and completeness of customer purchase orders
  • Communicating and coordinating with Account Managers to make corrections and updates to all supporting documentation to complete purchase transactions
  • Verifying stock of products ordered; communicating back ordered, end-of-life, or discontinued status of products to Account Managers and/or customers
  • Registering warranties
  • Performing other related duties as assigned
Requirements:

What You’ll Need:

  • High school diploma or equivalent required
  • Relevant work experience in a customer service role
  • Excellent customer service skills that exceed customers’ expectations
  • Ability to meet departmental quality and quantity metrics
  • Proficiency in MS Office (Word, Excel)
  • Precise data entry and typing skills
  • Regular, reliable attendance
  • Great attention to detail
  • Strong written, oral, and verbal communication skills
  • Great organizational, planning, and time-management skills
  • Ability to work both independently and as part of a team
  • Ability to adhere to all company policies and procedures, including, but not limited to, dress code and professionalism
  • Must be able to pass drug screening and background check

What You Can Look Forward to:

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

  • PASSION: A passionate work environment—we are passionate about finding unique, creative solutions to our customers’ challenges.
  • CREATIVITY: A creative environment with creative people—we enjoy finding creative solutions to different challenges.
  • TEAMWORK: A team-centric environment—we thrive on working with others to reach a common goal.



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