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Customer Service Order Entry Jobs in Wisconsin (NOW HIRING)

Ad-Tech Industries

Order Entry

Watertown, WI · On-site

$19 - $22/hr

Customer Service Reports To: Customer Service Director Join the Ad-Tech Industries Team! Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer ...

Ad-Tech Industries

Order Entry

Watertown, WI · On-site

$19 - $22/hr

Customer Service Reports To: Customer Service Director Join the Ad-Tech Industries Team! Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer ...

Ad-Tech Industries

Order Entry

Watertown, WI

$19 - $22/hr

Customer Service Reports To: Customer Service Director Join the Ad-Tech Industries Team! Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer ...

Ad-Tech Industries

Order Entry Specialist

Watertown, WI · On-site

$19 - $22/hr

Customer Service DirectorJoin the Ad-Tech Industries Team!Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer Service team. This position plays a ...

QPS

CSR & Order Entry Support

Oak Creek, WI · On-site

$15.25 - $20.75/hr

CSR & Order Entry Support QPS Employment Group is hiring a CSR & Order Entry Support for a company in Oak Creek, WI. This is a potential to hire opportunity on 1st shift. CSR & Order Entry Support ...

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Komelon USA Corporation

Be Seen First

Order Entry Specialist

Waukesha, WI · On-site

$20 - $22/hr

This role ensures timely data entry, fixes pricing errors, and supports smooth customer service ... Order Review : Check pricing, quantities, items, and delivery rules. * Problem Solving : Fix issues ...

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All JobsCustomer Service Order Entry JobsCustomer Service Order Entry Jobs in Wisconsin

Customer Service Order Entry information

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

How to get into customer service order entry with no experience?

Customer Service Order Entry roles often require basic computer skills and attention to detail. Entry-level candidates can improve their chances by gaining familiarity with order management software, developing strong communication skills, and highlighting any related administrative experience on their resume. Some employers may offer on-the-job training for new hires without prior experience.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.
What are popular job titles related to Customer Service Order Entry jobs in Wisconsin? For Customer Service Order Entry jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Order Entry jobs in Wisconsin look for? The top searched job categories for Customer Service Order Entry jobs in Wisconsin are:
Customer Service Order Entry jobs near you
Infographic showing various Customer Service Order Entry job openings in Wisconsin as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

Customer Service/Order Entry (Manufacturing)

Ampco Pumps Company

River Hills, WI • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Service Representative

Ampco Pumps is a fast-growing manufacturer of centrifugal and positive displacement pumps used in the food and dairy industries, desalination, and various chemical and industrial applications. We are currently seeking an experienced Customer Service Representative for our growing team! The Customer Service Representative is a self-motivated individual whose primary responsibility is to assist internal staff and customers by processing orders, compiling quotations, and handling customer service-related inquiries.

Duties/Responsibilities

  • Utilize product knowledge to solve customers' needs.
  • Guide and process customer orders and inquiries in a fast-paced environment.
  • Communicate clearly and effectively with customers via phone and email.
  • Solve customer problems and find the best possible solutions.
  • Provide knowledgeable answers to questions about products, pricing, and availability.
  • Respond to shipping inquiries and answer order status questions in a timely manner.
  • Data entry, including preparing quotes and entering orders into the ERP.
  • Other duties as assigned.

Required Skills

  • Excellent oral, interpersonal, and written communication skills.
  • Strong follow-up and organization skills, with attention to detail.
  • Team oriented with the ability to effectively interact with co-workers, internal and external customers.
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.

Education/Experience

  • High school diploma or GED
  • 2+ years of manufacturing customer service experience required.
  • Experience working in manufacturing preferred.

We offer a competitive salary with an excellent benefit package including a generous PTO policy, employer paid dental, vision and STD/LTD disability, life insurance and 90% employer paid health insurance, 401k with company match and profit sharing eligibility after one year of employment. Don't miss this opportunity. Apply today!

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