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Customer Service Order Entry Jobs in Wisconsin (NOW HIRING)

ND Pacaging

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Order Entry Accuracy: Maintain at least 99% accuracy in customer order entry. * Customer Response ... Customer Service Orientation - Delivers courteous, professional, and responsive service while ...

ND Paper

Customer Service Representative

Sturtevant, WI · On-site

$15.50 - $21/hr

Order Entry Accuracy: Maintain at least 99% accuracy in customer order entry. * Customer Response ... Customer Service Orientation - Delivers courteous, professional, and responsive service while ...

Posted today

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$13.50 - $18.75/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Processing customer orders accurately and efficiently, including order entry, confirmations, and ...

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Processing customer orders accurately and efficiently, including order entry, confirmations, and ...

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Processing customer orders accurately and efficiently, including order entry, confirmations, and ...

Labor Solutions, LLC

Be Seen First

Customer Service Representatives

Mount Pleasant, WI · On-site

$24/hr

Bilingual Customer Service & Order Fulfillment Specialist (English/Spanish) Join Our Team! Are you ... In this role, you'll take ownership of customer orders from entry through delivery while ensuring ...

Hummel Pro North America

Order/Data Entry Clerk

Grafton, WI · On-site

$16.75 - $22.25/hr

The Order/Data Entry Clerk plays a critical role in supporting the daily operations of the Hummel ... Review and verify customer pricing to ensure accuracy prior to order processing. * Evaluate account ...

Hummel Pro North America

Order/Data Entry Clerk

Grafton, WI · On-site

$16.75 - $22.25/hr

The Order/Data Entry Clerk plays a critical role in supporting the daily operations of the Hummel ... Review and verify customer pricing to ensure accuracy prior to order processing. * Evaluate account ...

New

QPS

Customer Service/Data Entry

Monroe, WI · On-site

$18.50/hr

Customer Service/Data Entry Responsibilities Include But Are Not Limited To ... Receive customer orders via phone, email, or screenshots and accurately input them into the Canopy ...

Tsubaki

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Provides customer service support, including providing technical information and explanations to ... Meet established order entry goals. * Supports members of the outside sales team in daily ...

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Showing results 21-40

All JobsCustomer Service Order Entry JobsCustomer Service Order Entry Jobs in Wisconsin

Customer Service Order Entry information

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

How to get into customer service order entry with no experience?

Customer Service Order Entry roles often require basic computer skills and attention to detail. Entry-level candidates can improve their chances by gaining familiarity with order management software, developing strong communication skills, and highlighting any related administrative experience on their resume. Some employers may offer on-the-job training for new hires without prior experience.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.
What are popular job titles related to Customer Service Order Entry jobs in Wisconsin? For Customer Service Order Entry jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Order Entry jobs in Wisconsin look for? The top searched job categories for Customer Service Order Entry jobs in Wisconsin are:
Customer Service Order Entry jobs near you
Infographic showing various Customer Service Order Entry job openings in Wisconsin as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

Order Entry/Contract Review Technician

Therm-Tech

New Berlin, WI • On-site

$23.40 - $26.91/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago

Job description

Position Description
We are committed to hiring top talent into our operations teams to deliver world-class services. We are looking for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn life-long skills, we welcome your completed application.
Persons with disabilities who anticipate needed accommodations for any part of the application process may contact Alana Reimer, in confidence ARiemer@ThermTech.net.
Position Location: 16875 W Ryerson Rd, New Berlin WI 53151
Position Hours: FULLTIME 2nd Shift 12:00 PM - 8:30 PM (Monday - Friday)
Position Wage: $23.40 - $26.91 (17% shift differential included).
Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise.
Company Benefits:
  • Health Insurance
  • Dental Insurance
  • 401(k) - Company matched 50% on the 1st 4%.
  • Paid Time Off - Accrued annually with 80 hours for the first year of service
  • 8 Paid Holidays
  • Basic Life and AD&D Insurance at no cost to employee
  • Optional Voluntary Life Insurance
  • Short-Term and Long-Term Disability Plans at no cost to the employee
  • Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance
  • ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program.
  • Employee assistance program: Confidential 24/7 support and short-term counseling
  • Tuition reimbursement / Professional development assistance.
  • Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance.
  • Discounted Standard Process supplements.
  • Free Uniforms, Safety Equipment, and Employee recognition (PIN) program

For more information, please visit ourwebsite: thermtech.net
Job Description:
The Order Entry/ContractReview Technician is responsible for following schedules andinstructions to maintain a real time flow through the shipping and receivingareas in the plant, verifying and documenting the condition of receivedcustomer product, as well as rotating duties into order entry and contractreview to produce and review the work orders that drive productrealization.
Principle Duties &Responsibilities:
Order Entry
  • Process orders through Order Entry asthey are received in.
  • Assist in resolving issues with ordersplaced on hold, document findings and releasing orders to production.
  • Communicate with customers in resolvingissues to release orders
  • Document any customer issue utilizing thecustomer concern link in Bluestreak
  • Assist when required in findingresolution to any concern or CAPA
  • Assist when needed on the following
o Verificationof incoming order per QOP-72-01
o Scanningof purchase orders to receiving folders
o Partpicture identification and scanning to receiving folder
  • Clean out individual folders on "O" driveand at the beginning and end of shift.
  • Monitor and maintain Order Entry Workcenter in Bluestreak
  • Assist Managers when required incompleting the following:
o Editingprocesses
o Addingmedia to processes
o Addingtransfer steps and starting transfer operation in Bluestreak
  • Understand and follow the procedureslisted below:
o OrderEntry Procedure
o Log Into Bluestreak Procedure
o Media/ Scanning Procedure
o ProcessSelection Procedure
o OnHold Procedure
o AddingTypes Procedure
o AddingQuality Data Procedure
o AddingTest Bar Procedure
o WorkOrder Note Procedure
Contract Review
  • Verify the accuracy of work orders beforereleasing the order to production.
o Allpurchase order information is accurately reflected on the work order perContract Review work instructions.
o Allrequired media attachments are attached to the work order including:
§ Purchase order
§ Picture of parts
§ All documents associated with thepurchase order
o Allspecifications referenced on the purchase order are linked to the work order
o Allorders must be contract reviewed within 30 minutes of receipt
o Allorders failing verification are returned to order entry for correctionimmediately after review
  • Generate Work Orders and Customer Labels
  • Generate hard copies of work orderspassing contract review for the 305 facility
  • Generate customer labels for all orderspassing contract review
Cell Maintenance
  • Maintain the accuracy of 301 and 305Foreman Bluestreak cells
  • Ensure all orders available are contractreviewed or on hold by the end of each day
  • Contact employee associated with orderson hold longer than 48 hours
  • Report all work order corrections toorder entry to track effectiveness of theorder entry process
Thestatements herein are intended to describe the general nature and levels of thework performed by employees but are not a complete list of responsibilities,duties, and skills required of personnel so classified. Furthermore, the job description does notconstitute a written or implied contract for employment. ThermTech reserves theright to revise or change job duties and responsibilities as the need arises.
Minimum Requirements:
  • Applicants must be legally entitled towork in the United States (i.e., a citizen or national of the U.S., a lawfulpermanent resident, a non-resident authorized to work in the U.S. withoutThermTech sponsorship). ThermTech does not sponsor visas, either at time ofhire or at any later time.
  • This position must satisfy ITARcompliance requirements; therefore, candidates must be a [8 U.S.C. 1101(a)(20)] or [8 U.S.C. 1324b(a)(3)]. Employment of ) [22 CFR 120.63] will be contingent onreceiving the DSP-5 license from the US State Department.
  • All hires are contingent upon a 9-panelhair follicle drug test & background check.
  • May berequired to work overtime or any shift, including weekends.
  • May berequired to obtain and maintain forklift operation
Education: High school diploma orequivalent preferred
Experience: Prior receiving & officework considered a plus
Hard Skills:
  • Understand Bluestreak & Microsoft Officesoftware & use it efficiently
  • Understand ThermTech's quality policy
  • Fluent in English (speaking, writing& reading)
  • Basic computer skills
  • Basic math knowledge
  • Safety-focused mindset
  • Flexibility to shift between job dutiesas required
Soft Skills:
  • Excellent written & verbal communicationskills
  • Excellent time management
  • Attention to detail
  • Organized
  • Self-motivated
  • Able to work collaboratively with others
  • Customer-focused
  • Active listener

ThermTechdoes not accept unsolicited resumes from staffing agencies, headhunters,recruiters, and/or placement agencies. Please do not directly contact ourexecutives or managers via email or phone or by other means. Yourcorrespondence will not be returned. All communications of this nature shouldbe directed to Careers@ThermTech.net.
Type: Full-time
Pay: $23.40 to $26.91 per HOUR

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