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Customer Service Order Entry Jobs in Wisconsin (NOW HIRING)

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work Environment * Office Environment * Skilled in Microsoft Office, Word ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work EnvironmentOffice Environment Skilled in Microsoft Office, Word, Excel ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work Environment * Office Environment * Skilled in Microsoft Office, Word ...

Hummel Pro North America

Order/Data Entry Clerk

Grafton, WI · On-site

$16.75 - $22.25/hr

The Order/Data Entry Clerk plays a critical role in supporting the daily operations of the Hummel ... Review and verify customer pricing to ensure accuracy prior to order processing. * Evaluate account ...

Universal Presentation Concepts

Customer Service

Monona, WI · On-site

$15 - $20.75/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work Environment * Office Environment * Skilled in Microsoft Office, Word ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work Environment * Office Environment * Skilled in Microsoft Office, Word ...

Hummel Pro North America

Order/Data Entry Clerk

Grafton, WI · On-site

$16.75 - $22.25/hr

The Order/Data Entry Clerk plays a critical role in supporting the daily operations of the Hummel ... Review and verify customer pricing to ensure accuracy prior to order processing. * Evaluate account ...

MRA Recruiting Services

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associates handle all administrative duties that facilitate the order entry process. Facility Equipment & Work Environment * Office Environment * Skilled in Microsoft Office, Word ...

New

QPS

Customer Service/Data Entry

Monroe, WI · On-site

$18.50/hr

Customer Service/Data Entry Responsibilities Include But Are Not Limited To ... Receive customer orders via phone, email, or screenshots and accurately input them into the Canopy ...

Tsubaki

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Provides customer service support, including providing technical information and explanations to ... Meet established order entry goals. * Supports members of the outside sales team in daily ...

Tsubaki

Customer Service Representative

Milwaukee, WI · On-site

$15.25 - $20.75/hr

Provides customer service support, including providing technical information and explanations to ... Meet established order entry goals. * Supports members of the outside sales team in daily ...

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All JobsCustomer Service Order Entry JobsCustomer Service Order Entry Jobs in Wisconsin

Customer Service Order Entry information

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

How to get into customer service order entry with no experience?

Customer Service Order Entry roles often require basic computer skills and attention to detail. Entry-level candidates can improve their chances by gaining familiarity with order management software, developing strong communication skills, and highlighting any related administrative experience on their resume. Some employers may offer on-the-job training for new hires without prior experience.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are popular job titles related to Customer Service Order Entry jobs in Wisconsin?

For Customer Service Order Entry jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Order Entry jobs in Wisconsin look for?

The top searched job categories for Customer Service Order Entry jobs in Wisconsin are:

Customer Service Order Entry jobs near you
Infographic showing various Customer Service Order Entry job openings in Wisconsin as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% In-person job distribution.

Customer Service

Universal Presentation Concepts

Madison, WI • On-site

$14.50 - $20.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Job description

About UPC
UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin, for almost 50 years, since 1978. Started as a family business, we have grown and have established ourselves worldwide. We are employee centric and are looking for strong candidates and long-term commitments. Our employee's tenure says it all!
UPC is looking for dedicated and experienced employees for
Administrative, Design, Engineering and all levels of manufacturing.
Please apply to our team.
Position Summary
  • The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service.
  • It is critical that this role always conducts friendly, professional, and prompt communication both with external customers and internal staff.
  • This role serves customers daily by providing product, order, shipping, and service information. The Customer Service Associate should build relationships with customers to encourage new and repeat business opportunities.
  • Position requires thorough knowledge of UPC products within the first few months of employment.
  • Customer Service Associates handle all administrative duties that facilitate the order entry process.

Facility Equipment & Work Environment
  • Office Environment
  • Skilled in Microsoft Office, Word, Excel, Adobe, Etc
  • Multi-line phone system
  • Copy Machine
  • ERP experience helpful

Education & Experience
  • High School Diploma or equivalent required. Minimum 2 years of experience in customer service or related role.
  • Extremely detail oriented, excellent written and verbal communication skills are a must.
  • Ability to handle a fast-paced, dynamic work environment, stressful situations, and deadline pressures as well as plan and carry out responsibilities with minimal direction.
  • Excellent computer skills and proficiency operating Microsoft Suite, with an emphasis on Excel, Office and Word.
  • Must have a strong aptitude working in an ERP, such as Odoo, or other related systems.
  • Must have the ability to learn and master UPC's internal order entry system.

Benefits
  • 401(k)
  • Paid Time Off (PTO)
  • Health insurance benefits
  • Paid holidays
  • And more

FOR MORE INFORMATION, PLEASE REFER TO UPC WEBSITE, or contact us in the following way:
Phone: 608-222-5658
Fax: 608-222-3933
Email: HR@upcdisplays.com
Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.

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