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Customer Service Order Entry Jobs (NOW HIRING)

ProMinent

Order Entry

Pittsburgh, PA · On-site

$16.25 - $21.25/hr

Customer service. * Education: High School diploma or equivalent. * Proficient keyboarding skills ... entry skills. * 60 to 90 words per minutes on average with high accuracy. * Familiar with PC ...

Trilogy Health Services

Order Entry Technician

Hilliard, OH · On-site

$16 - $19.25/hr

... customer services solutions. • Other duties as assigned. Qualifications Education: High School / GED Experience: 1-3 years Licenses and Certifications Board Licensed and/or Certified Pharmacy ...

Abbott

Order Entry Specialist

Austin, TX · On-site

$17.25 - $22.50/hr

Sales Order Entry Specialist - Entry Level Location : Austin, TX Duration : 6 Month Hybrid (3-4 ... The specialist works closely with Sales Representatives, Sales Operations, Customer Service ...

Aston Carter

Order Entry Representative

New Castle, DE · On-site

$22 - $23/hr

Job Title: Order Entry Representative The Order Entry Representative supports multiple internal ... Customer service-oriented mindset with the ability to handle inquiries and resolve order-related ...

Synchrony Pharmacy

Order Entry Technician

Charlotte, NC · On-site

$16.50 - $19.75/hr

... customer services solutions. • Other duties as assigned. Qualifications Education: High School / GED Experience: 1-3 years Licenses and Certifications: Board Licensed and/or Certified Pharmacy ...

LHH US

Order Entry Representative

Broadview, IL

$22 - $23/hr

Minimum 2 years of order entry, customer service, or account support experience. * Previous ... experience working in a manufacturing environment is required. * Experience using SAP or a ...

Aston Carter

Order Entry Specialist

Lodi, CA

$18.75 - $24.25/hr

Provide customer service and sales support via phone, email, and other communication channels ... Ability to perform accurate and efficient data entry and order processing. * Strong organizational ...

Aston Carter

Order Entry Specialist

Waukegan, IL

$19 - $21/hr

Order Entry & Sales Support Coordinator Location: Waukegan, IL Schedule: Monday-Friday | 8:00 AM ... Customer Service, Logistics, Production, and Shipping teams. Daily responsibilities include ...

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Customer Service Order Entry information

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How much do customer service order entry jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service order entry in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

How to get into customer service order entry with no experience?

Customer Service Order Entry roles often require basic computer skills and attention to detail. Entry-level candidates can improve their chances by gaining familiarity with order management software, developing strong communication skills, and highlighting any related administrative experience on their resume. Some employers may offer on-the-job training for new hires without prior experience.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.
More about Customer Service Order Entry jobs
What cities are hiring for Customer Service Order Entry jobs? Cities with the most Customer Service Order Entry job openings:
What states have the most Customer Service Order Entry jobs? States with the most job openings for Customer Service Order Entry jobs include:
What job categories do people searching Customer Service Order Entry jobs look for? The top searched job categories for Customer Service Order Entry jobs are:
Customer Service Order Entry jobs near you
Infographic showing various Customer Service Order Entry job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Order Entry Clerk

Automation Products Group Inc

Logan, UT • On-site

$14.50 - $17.25/hr

Full-time

Posted 23 days ago

Job description

Description:

The order entry clerk will perform administrative tasks related to customer information and orders. They communicate with customers over the phone or via email, processing orders. Some of the duties and responsibilities are

  • Entering and researching the status of orders, repairs, returns, credits, and exchanges. Order entry may include price verification, contract review, etc.
  • Receives and manages customer service requests
  • Enters and maintains all customer information in CRM
  • Maintains order track spread sheets, order forms, rep lists & distributor information
  • Handles and tracks customer complaints
  • Generates daily reports: booking, orders & RMA’s
  • Tracks customer service activities via monthly reports, use of CRM, order tracking, etc.
  • Coordinates with manufacturing to quote and ensure realistic delivery times
  • Coordinates with Accounting on all customer credit requests
  • Coordinates with outside sales regarding customer service matters
  • Coordinates with shipping for custom documents and specification needs
  • Interacts with engineering for the creation of part numbers


Requirements:

Generally requires a high school education or equivalent, 3-5 years' experience in a customer service or order entry role. Preferably in a manufacturing or similar environment.