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B2B Customer Service Jobs (NOW HIRING)

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B2B Customer Service

Austin, TX · On-site

$21 - $22/hr

DOE (Depending on Experience) Position Overview We are seeking a detail-oriented and customer-focused Business-to-Business Customer Service Representative to support order processing, customer ...

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

B2B Sales Representative

Kuna, ID · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

B2B Sales Representative

Gilbert, AZ · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

B2B Sales Representative

Boise, ID · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

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With a strong focus on sales, client relationships, and professional growth, our mission is to deliver exceptional service and results for our business customers while building lasting partnerships ...

B2B Sales

Chicago, IL · Hybrid

$750/wk

In this position you'll be prospecting B2B via phone on one our social media management services. This is B2B Our top reps earn $750 + per week! Are you Smartie? Qualifications Persistent Reliable ...

High level of integrity, customer service, and customer management skills * Excellent verbal ... Ability to hit aggressive sales objectives, enjoy challenges and competition * Have never ending ...

B2B Outside Sales

Toms River, NJ · On-site

$75K - $131K/yr

Have a "yes" approach to customer service. Exceptional guest service is what separates Western from ... Previous B2B Outside Sales experience preferred Requirements: * High School Diploma or G.E.D ...

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B2B Customer Service information

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How much do b2b customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a B2B Customer Service job?

A B2B Customer Service job involves supporting business clients by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. Unlike B2C service, B2B interactions often involve larger accounts, longer sales cycles, and more complex problem-solving. Responsibilities may include order management, troubleshooting, coordinating with internal teams, and maintaining strong client relationships. Effective communication and a deep understanding of the company's products or services are key to success in this role.

What are the key skills and qualifications needed to thrive in the B2B Customer Service position, and why are they important?

Success in a B2B Customer Service role requires strong communication, problem-solving abilities, and a solid understanding of product or service offerings, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, order management systems, and sometimes industry-specific platforms or certifications are highly valued. Outstanding interpersonal skills, patience, and the ability to manage client expectations are essential soft skills that help build lasting client relationships. These qualifications ensure the representative can address complex business needs efficiently and maintain positive partnerships with key clients.

What are some common challenges faced in a B2B Customer Service role?

B2B Customer Service professionals often deal with complex client accounts, requiring them to resolve issues that may impact multiple stakeholders within a business. It can be challenging to navigate varying expectations, tight deadlines, and the need for tailored solutions. Team members generally work closely with sales, account management, and technical support to provide comprehensive assistance. Success often depends on balancing customer satisfaction with company policies and operational constraints, making adaptability and proactive communication especially important in this role.

More about B2B Customer Service jobs
What cities are hiring for B2B Customer Service jobs? Cities with the most B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most B2B Customer Service jobs? States with the most job openings for B2B Customer Service jobs include:
What job categories do people searching B2B Customer Service jobs look for? The top searched job categories for B2B Customer Service jobs are:
Infographic showing various B2B Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
B2B Customer Service

B2B Customer Service

L.K. Jordan & Associates

Austin, TX • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

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Job description

Business-to-Business Customer Support Associate

Location: Northeast Austin area (Cameron/Dessau)

Position Type: Temp-to-Hire

Schedule: Monday through Friday, 8:00 AM – 5:00 PM (100% in-office)


Pay: DOE (Depending on Experience)

Position Overview

We are seeking a detail-oriented and customer-focused Business-to-Business Customer Service Representative to support order processing, customer inquiries, and billing coordination. The ideal candidate will have strong communication skills, SAP experience, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Respond to telephone, mail, or fax requests for new orders or service changes

Provide product, pricing, and delivery information to customers

Input and maintain customer order information, including purchase orders, sales orders, quotes, invoices, service orders, and work orders

Print reports and maintain accurate system records

Perform system inquiries regarding sales order and shipping status

Provide basic instruction regarding order and delivery status information

Generate sales order and shipping documents

Correct billing discrepancies and resolve terms and conditions issues with customers

Required Skills and Qualifications

Minimum 2 years of customer service experience in a B2B environment

SAP billing experience required

Basic math skills

Strong computer skills (Excel and Word)

Ability to organize and prioritize workload

Strong interpersonal, written, and verbal communication skills

Additional Requirements

Pre-employment screening will include a drug test and background check


Equal Opportunity Employer

L.K. Jordan & Associates is an Equal Opportunity Employer.


Company Description

L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.

L.K. Jordan & Associates logo

About L.K. Jordan & Associates

Sourced by ZipRecruiter

Founded in 1990, L.K. Jordan & Associates has always focused on delivering extraordinary results to both employers and candidates. With over 30+ years of service, we pride ourselves on being leaders in our industry, focusing on service delivery, reliability and individualized solutions. We have come a long way from our beginnings in Corpus Christi, TX. With a passion for helping people find success, Linda K. Jordan, our founder and CEO, struck out on her own to start the company after more than 10 years in the recruiting field. Other branches in Austin, Houston, and San Antonio followed, making L.K. Jordan & Associates one of the most respected women- and family-owned staffing and recruiting firms in Texas. Our unique full-service approach to customer service offers options to any employer, large or small. We look forward to meeting with you to discuss how L.K. Jordan & Associates can help you to reach your goals.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Corpus Christi, TX, US

Year founded

1990

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