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B2B Customer Service Jobs (NOW HIRING)

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

B2B Sales Representative

West Linn, OR · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Louisville, CO · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Clearfield, UT · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Las Vegas, NV · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Shelton, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Lacey, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales Representative

Post Falls, ID · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Apply Early

B2B Sales

Chicago, IL · Hybrid

$750/wk

In this position you'll be prospecting B2B via phone on one our social media management services. This is B2B Our top reps earn $750 + per week! Are you Smartie? Qualifications Persistent Reliable ...

SP Data Digital delivers high‑performance sales and customer experience solutions for brands that ... and service programs on behalf of our clients. We go beyond traditional call center work--we ...

B2B Sales Executive

Bodega Bay, CA · On-site

$80K - $109K/yr

Experience selling in facility services, janitorial services, building maintenance services, other recurring commercial services, or broader B2B services is required. Proficiency with CRM systems ...

Apply Early

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B2B Customer Service information

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How much do b2b customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a B2B Customer Service job?

A B2B Customer Service job involves supporting business clients by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. Unlike B2C service, B2B interactions often involve larger accounts, longer sales cycles, and more complex problem-solving. Responsibilities may include order management, troubleshooting, coordinating with internal teams, and maintaining strong client relationships. Effective communication and a deep understanding of the company's products or services are key to success in this role.

What are the key skills and qualifications needed to thrive in the B2B Customer Service position, and why are they important?

Success in a B2B Customer Service role requires strong communication, problem-solving abilities, and a solid understanding of product or service offerings, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, order management systems, and sometimes industry-specific platforms or certifications are highly valued. Outstanding interpersonal skills, patience, and the ability to manage client expectations are essential soft skills that help build lasting client relationships. These qualifications ensure the representative can address complex business needs efficiently and maintain positive partnerships with key clients.

What are some common challenges faced in a B2B Customer Service role?

B2B Customer Service professionals often deal with complex client accounts, requiring them to resolve issues that may impact multiple stakeholders within a business. It can be challenging to navigate varying expectations, tight deadlines, and the need for tailored solutions. Team members generally work closely with sales, account management, and technical support to provide comprehensive assistance. Success often depends on balancing customer satisfaction with company policies and operational constraints, making adaptability and proactive communication especially important in this role.

More about B2B Customer Service jobs
What cities are hiring for B2B Customer Service jobs? Cities with the most B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most B2B Customer Service jobs? States with the most job openings for B2B Customer Service jobs include:
Business to Business (B2B) Specialist

Business to Business (B2B) Specialist

Paul's Ace Hardware

Tempe, AZ

$17 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Be an early applicant


Job description

Job Title: Business-to-Business Specialist

Pay Range: $17-$20

Dependent on Experience relating to this position

Benefits we offer:

• Competitive pay

• Learn Life Skills

• Personal Time Off (PTO)

• Paid Holidays

• Medical, Dental, Group Life Insurance**

• 401K Retirement Plan***

• Paul’s Savings Plan

• Monthly Incentives

• Continuing education and cross-training opportunities

• Promote from within

**Full-time status required; 30 or more total hours worked per week

***Hours and length of service requirement

We are always looking for management quality individuals for our growing company!

POSITION SUMMARY

The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The major responsibilities for this position include:

• Market program to Business-to-Business customers.

• Generate sales leads from potential new customers.

• Create and maintain customer relationships.

• Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.

• Communicate with and thank customers.

• Research quotes and orders.

• Process customer orders.

• Pick, pull, and pack will call and/or deliver items for customers.

• Establish sourcing of products from vendors.

• Monitor competition’s pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.

• Track and review Business-to-Business customers purchases to identify trends and opportunities.

• Coordinate local community involvement.

• Empower and involve entire store personnel.

• Provide training to internal team members on product knowledge, sales skills, customer service and technology.

MINIMUM REQUIREMENTS

The minimum requirements for this position include the following:

• Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.

• Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.

• Experience in retail environment either in marketing, sales, or back office.

• Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.

• Knowledge of retail computer systems, MS Word, and Excel a plus.

• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.

• Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.

PHYSICAL REQUIREMENTS

The minimum physical requirements for this position include:

  • Ability to stand for an extended period of time.
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
  • Must be able to access various store locations of the company
  • Move and handle merchandise up to a minimum of 50 pounds.

Job responsibilities may change based on the needs of the business.

SAFETY. SECURITY

Adhere to all safety and security procedures when assisting customers or handling merchandise,

reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be

reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.

MISSION STATEMENT

Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.

Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.