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B2B Customer Service Jobs (NOW HIRING)

B2B Sales Manager

Chino, CA · On-site

$40K - $50K/yr

Analyze market trends, competitor activity, and customer needs to refine sales strategies * Travel ... Develop and maintain strong relationships with B2B clients, including dealers and builders ...

Hands-on CRM and dialer experience -- HubSpot, Salesforce, Five9, Vici, Ytel, or equivalent ... Bonus: prior US/CA cold-calling experience, or sold B2B services (BPO, marketing, software) before.

B2B Sales Executive

Ontario, CA · On-site

$68K - $92K/yr

Join Our Team as a B2B Sales Executive! Are you a passionate sales professional ready to take your ... Utilize our customer relationship management (CRM) system to track leads and maintain client ...

This is an outside business-to-business sales position. You'll be meeting with local business ... Recommend products and services based on each customer's business needs. * Manage the sales process ...

B2B Sales Leader

Fairfield, CT · On-site

$60K - $130K/yr

Stock options plan B2B Account Executive Kitchen Guard of Fairfield & Westchester Location ... We take pride in delivering top-tier service, building strong customer relationships, and creating ...

B2B Sales Representative

Houma, LA · On-site

$75K - $95K/yr

B2B Sales Representative About Us At Cleft of the Rock , we help businesses and individuals secure ... Empathetic and service-minded, balancing achievement with helping others * Licensed in Health ...

Maintain accurate sales databases to track activity and customer information * Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing ...

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B2B Sales Representative

Fishers, IN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Greensboro, NC · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Customer Service information

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How much do b2b customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a B2B Customer Service job?

A B2B Customer Service job involves supporting business clients by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. Unlike B2C service, B2B interactions often involve larger accounts, longer sales cycles, and more complex problem-solving. Responsibilities may include order management, troubleshooting, coordinating with internal teams, and maintaining strong client relationships. Effective communication and a deep understanding of the company's products or services are key to success in this role.

What are the key skills and qualifications needed to thrive in the B2B Customer Service position, and why are they important?

Success in a B2B Customer Service role requires strong communication, problem-solving abilities, and a solid understanding of product or service offerings, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, order management systems, and sometimes industry-specific platforms or certifications are highly valued. Outstanding interpersonal skills, patience, and the ability to manage client expectations are essential soft skills that help build lasting client relationships. These qualifications ensure the representative can address complex business needs efficiently and maintain positive partnerships with key clients.

What are some common challenges faced in a B2B Customer Service role?

B2B Customer Service professionals often deal with complex client accounts, requiring them to resolve issues that may impact multiple stakeholders within a business. It can be challenging to navigate varying expectations, tight deadlines, and the need for tailored solutions. Team members generally work closely with sales, account management, and technical support to provide comprehensive assistance. Success often depends on balancing customer satisfaction with company policies and operational constraints, making adaptability and proactive communication especially important in this role.

More about B2B Customer Service jobs
What cities are hiring for B2B Customer Service jobs? Cities with the most B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most B2B Customer Service jobs? States with the most job openings for B2B Customer Service jobs include:
What job categories do people searching B2B Customer Service jobs look for? The top searched job categories for B2B Customer Service jobs are:
Infographic showing various B2B Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
b2b accountmanagemnt and customer service

b2b accountmanagemnt and customer service

SAI NetCOM

Alpharetta, GA

$18.75 - $25.75/hr

Full-time

Posted 10 days ago


Job description

Company Description

Proforma is a leader in the printing and promotional products industry with over 30 years of experience, and is recognized as one of the industry's top leaders. We sell business products that every company needs including promotional products, business documents, commercial print, office supply products and e-solutions.

Working for PROFORMA IDEA PRESS based in ALPHARETTA GA, the Customer Service Representative is responsible for handling the day-to-day general office duties and providing telephone support to customers and vendors.

PROFORMA IDEA PRESS AND Sai Netcom USA  is an e-commerce enabled company with multiple websites for direct to consumers as well as business to business and has been  in business for over 10 years now. 

Proforma idea press is part of the franchise network of proforma PFG  , a $400 million company with over 700 franchise owners and branches all over US Canada and Europe.

Proforma was recently recognized as:

#2 Top Distributor by Promo Marketing magazine
#2 Top Distributor by Print Solutions magazine
#3 Top Distributor by Counselor magazine
#9 Best Places To Work by Counselor magazine


We have opportunities for the right candidate fr a full time employment in our customer service department . We offer an independent work culture with an open door policy.  

Job Description

Product research, sourcing and quoting
Telephone communication with customers / vendors to generate ideas and get pricing
Create meaningful presentations of options for customers to choose from 

*Process client orders 

Provide daily order update reports 

. Invoicing  and follow up 
Additional duties as assigned

Qualifications

Must have printing or promotional products experience
Excellent verbal/written communication and organizational skills are essential
Strong computer skills required with proficiency in Word, Excel and Outlook
Must be able to work in a fast paced, deadline driven environment
Ability to manage multiple projects and multi-task
Excellent research skills and experience in using industry search tools

Additional Information

Job provides safe , respectable and flexible working atmosphere with independence of action and free flow of information , .competitive compensation and Benefits with opportunity to growÂ