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B2B Customer Service Jobs (NOW HIRING)

Steelcase

B2B Sales Executive

Raleigh, NC · On-site

$66K - $89K/yr

Collaborate with internal teams including design, project management, and customer service to ... Strong business acumen and strategic thinking skills * Excellent communication and presentation ...

KlientBoost

Growth Manager, B2B

$72K - $85K/yr

We currently offer PPC, SEO, CRO, Data Ops and Performance Creative services for our clients. We ... Strong business acumen - you understand how marketing drives pipeline, revenue, and customer ...

CFS

B2B Collections Specialist

Casselberry, FL · On-site

$22 - $26/hr

As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity ...

CFS

B2B Collections Specialist

Casselberry, FL · On-site

$22 - $26/hr

As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity ...

CFS

B2B Collections Specialist

Orlando, FL · On-site

$22 - $26/hr

As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Savannah, GA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Manteca, CA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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How much do b2b customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a B2B Customer Service job?

A B2B Customer Service job involves supporting business clients by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. Unlike B2C service, B2B interactions often involve larger accounts, longer sales cycles, and more complex problem-solving. Responsibilities may include order management, troubleshooting, coordinating with internal teams, and maintaining strong client relationships. Effective communication and a deep understanding of the company's products or services are key to success in this role.

What are the key skills and qualifications needed to thrive in the B2B Customer Service position, and why are they important?

Success in a B2B Customer Service role requires strong communication, problem-solving abilities, and a solid understanding of product or service offerings, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, order management systems, and sometimes industry-specific platforms or certifications are highly valued. Outstanding interpersonal skills, patience, and the ability to manage client expectations are essential soft skills that help build lasting client relationships. These qualifications ensure the representative can address complex business needs efficiently and maintain positive partnerships with key clients.

What are some common challenges faced in a B2B Customer Service role?

B2B Customer Service professionals often deal with complex client accounts, requiring them to resolve issues that may impact multiple stakeholders within a business. It can be challenging to navigate varying expectations, tight deadlines, and the need for tailored solutions. Team members generally work closely with sales, account management, and technical support to provide comprehensive assistance. Success often depends on balancing customer satisfaction with company policies and operational constraints, making adaptability and proactive communication especially important in this role.

More about B2B Customer Service jobs
What cities are hiring for B2B Customer Service jobs? Cities with the most B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most B2B Customer Service jobs? States with the most job openings for B2B Customer Service jobs include:
What job categories do people searching B2B Customer Service jobs look for? The top searched job categories for B2B Customer Service jobs are:
B2B Customer Service jobs near you
Infographic showing various B2B Customer Service job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
B2B Sales Executive

B2B Sales Executive

Steelcase

Raleigh, NC • On-site

$66K - $89K/yr

Full-time

Posted 18 days ago

Steelcase rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

16th of 46 rated furniture manufacturers

Job description

Sales Executive

We're looking for a driven Sales Executive to help grow our presence in the market. This role is responsible for developing new business, managing client relationships, and delivering strategic solutions that drive revenue and long-term partnerships.

The right candidate is consultative, relationship-focused, and motivated by results. You understand how to navigate complex buying processes, connect with decision-makers, and move opportunities from prospect to close.

What You'll Do

  • Develop and execute a strategic sales plan to meet monthly, quarterly, and annual revenue goals

  • Identify and pursue new business opportunities in corporate and government sectors

  • Build strong relationships with C-level executives, project managers, and procurement teams

  • Lead the full sales cycle, from prospecting to closing

  • Collaborate with internal teams including design, project management, and customer service to deliver seamless solutions

  • Maintain accurate CRM records, account plans, and pipeline updates

  • Represent the company at networking events, industry functions, and client meetings

  • Monitor market trends, competitor activity, and industry developments

What You Bring

  • Bachelor's degree preferred (Interior Design, Business, Marketing, Communications, or related field)

  • 3–5 years of B2B sales experience

  • Experience in furniture, design, real estate, construction, or related industries preferred

  • Proven track record of meeting or exceeding sales targets

  • Strong business acumen and strategic thinking skills

  • Excellent communication and presentation abilities

  • Experience using CRM systems and managing a sales pipeline

  • Ability to travel locally up to 50%

What Sets You Apart

  • Entrepreneurial mindset and self-starter attitude

  • Experience working with government contracts or public sector clients

  • Familiarity with the Triangle and Eastern North Carolina markets

  • High energy, resilient, and comfortable in a fast-paced environment

This is an opportunity to take ownership of a territory, build meaningful client relationships, and directly impact revenue growth. If you're motivated by results and ready to grow your career in strategic B2B sales, we'd like to connect.

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