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B2B Customer Service Jobs in Ohio (NOW HIRING)

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Business to Business Sales Associate

Cleveland, OH · On-site

$55K - $80K/yr (+ commission)

MK11 is a full-service, outsourced sales and consulting firm, specializing in B2B customer acquisition. We are looking for a highly motivated, results-oriented B2B Sales Associate to aid in our ...

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Business to Business Sales Associate

Cleveland, OH · On-site

$55K - $80K/yr (+ commission)

MK11 is a full-service, outsourced sales and consulting firm, specializing in B2B customer acquisition. We are looking for a highly motivated, results-oriented B2B Sales Associate to aid in our ...

$74.82 - $103.60/hr

... Kunden begeistern. Gemeinsam mit 330 engagierten Mitarbeitern setzen wir unser erfolgreiches ... B In dieser Rolle liegt die Weiterentwicklung unseres Vodafone B2B Geschäfts in Deiner Hand ...

New

Trelevate provides a cost-effective, predictable sales solution focused on new customer acquisition ... The B2B Sales Representative will identify and qualify business prospects, conduct outbound ...

New

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B2B Sales Representative

Cuyahoga Falls, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Lakewood, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Toledo, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Youngstown, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Euclid, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Dayton, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Kettering, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Mentor, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Columbus, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Springfield, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

Meeting with decision makers and building relationships while offering industry leading energy services to their business. * Provide decision makers with the necessary information needed for them to ...

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B2B Sales Representative

Newark, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

New

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B2B Sales Representative

Akron, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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B2B Sales Representative

Elyria, OH · On-site

$75K - $125K/yr (+ commission)

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Get Paid while you learn an exciting new business in merchant services sales, weekly stipend ...

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Showing results 1-20

B2B Customer Service information

See Ohio salary details

$9

$17

$25

How much do b2b customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for b2b customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a B2B Customer Service?

A B2B Customer Service job involves supporting business clients by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. Unlike B2C service, B2B interactions often involve larger accounts, longer sales cycles, and more complex problem-solving. Responsibilities may include order management, troubleshooting, coordinating with internal teams, and maintaining strong client relationships. Effective communication and a deep understanding of the company's products or services are key to success in this role.

What are some common challenges faced in a B2B Customer Service role?

B2B Customer Service professionals often deal with complex client accounts, requiring them to resolve issues that may impact multiple stakeholders within a business. It can be challenging to navigate varying expectations, tight deadlines, and the need for tailored solutions. Team members generally work closely with sales, account management, and technical support to provide comprehensive assistance. Success often depends on balancing customer satisfaction with company policies and operational constraints, making adaptability and proactive communication especially important in this role.

What are the key skills and qualifications needed to thrive in B2B Customer Service, and why are they important?

Success in a B2B Customer Service role requires strong communication, problem-solving abilities, and a solid understanding of product or service offerings, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, order management systems, and sometimes industry-specific platforms or certifications are highly valued. Outstanding interpersonal skills, patience, and the ability to manage client expectations are essential soft skills that help build lasting client relationships. These qualifications ensure the representative can address complex business needs efficiently and maintain positive partnerships with key clients.

What job categories do people searching B2B Customer Service jobs in Ohio look for?

The top searched job categories for B2B Customer Service jobs in Ohio are:

Infographic showing various B2B Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Business to Business Sales Associate

MK 11 Inc

Cleveland, OH • On-site

$55K - $80K/yr (+ commission)

Full-time

Re-posted 19 days ago

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Job description

Job Description

MK11 is a full-service, outsourced sales and consulting firm, specializing in B2B customer acquisition. We are looking for a highly motivated, results-oriented B2B Sales Associate to aid in our expansion throughout the Cleveland, Ohio market. This role calls for a strategic, relationship-focused professional who thrives in a fast-passed environment and is committed to delivering exceptional service. Our B2B Sales Associates, play a vital part for our team by meeting sales targets, managing current accounts, and identifying new business opportunities.

Responsibilities

  • Develop and maintain strong relationships with local businesses to build long-term partnerships.

  • Identify and pursue new business prospects through lead generation and proactive outreach.

  • Manage existing client accounts to ensure outstanding service, high satisfaction, and long-term loyalty.

  • Conduct product demonstrations and provide ongoing sales support to customers.

  • Use CRM software to track sales activities, manage pipelines, and analyze performance metrics.

  • Negotiate contracts and pricing to maximize profitability while staying competitive in the market.

Skills

  • 1–2 years of customer service experience.

  • A driven, energetic personality with a strong passion for meeting sales goals and supporting business growth.

  • Experience in direct sales, inside sales, or retail sales is a plus.

  • Excellent communication and presentation skills, with the ability to clearly convey product value and solutions.

Company Description

MK11 builds and manages outsourced B2B sales teams designed to generate real growth through face-to-face customer acquisition. By taking a direct, relationship-driven approach, we connect with customers in ways that traditional forms of marketing alone cannot achieve.

This allows our clients to focus on their core priorities—marketing, operations, and product development—while we take responsibility for driving new business. It’s a partnership built on trust, results, and a shared vision of growth.