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Internship B2B Customer Service Jobs (NOW HIRING)

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

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Account Manager B2B

Plano, TX · On-site

$1.0K - $1.8K/wk

Present and sell our client's products and services to new and existing small business customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Resolve ...

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Contract-to-Hire About SkySource Solutions SkySource Solutions is a leading workforce and business ... Minimum 3+ years of customer service experience managing a dedicated account portfolio * 3+ years ...

... services, solutions, and award-winning customer support to help our customers - and our people ... We are hiring an Account Manager, Inside Sales (B2B) to grow and manage a portfolio of active ...

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We are hiring a Business Customer Service Representative who serves as a vital point of contact for ... Respond to business customer inquiries via phone, email, or chat efficiently and courteously

... services, solutions, and award-winning customer support to help our customers - and our people ... We are hiring an Account Manager, Inside Sales (B2B) to grow and manage a portfolio of active ...

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We are hiring a Business Customer Service Representative who serves as a vital point of contact for ... Respond to business customer inquiries via phone, email, or chat efficiently and courteously

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Present and sell products and services to new and existing business owners. * Problem Solving: Resolve customer inquiries and complaints by offering tailored technology solutions that drive company ...

B2B Sales Executive

Fort Collins, CO · On-site

$70 - $110/hr

Enter and organize sales data in CRM systems * Contribute to City Wide's mission of positively impacting people and communities Requirements * 3+ years outside B2B sales experience, preferably most ...

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Internship B2B Customer Service information

What is an internship B2B customer service?

Internship B2B Customer Service roles are entry-level positions where interns assist businesses (rather than individual consumers) with their service needs. Interns typically handle tasks such as responding to client inquiries, resolving issues, processing orders, and supporting account managers. These roles provide hands-on experience in understanding business client relationships, communication, and problem-solving in a professional setting. Interns gain valuable insights into B2B operations, customer retention strategies, and the overall workings of the customer service field.

What types of projects or tasks can I expect to handle during an internship in B2B customer service?

As an intern in B2B Customer Service, you’ll typically be involved in supporting account managers, responding to client inquiries, assisting with order processing, and maintaining records in CRM systems. You may also help resolve service issues by coordinating with internal teams such as sales, logistics, or technical support. This hands-on experience will help you develop strong communication and problem-solving skills, while giving you insight into how businesses manage long-term client relationships in a professional setting.

What are the key skills and qualifications needed to thrive as an internship B2B customer service representative, and why are they important?

To thrive as an Internship B2B Customer Service representative, you need strong communication abilities, problem-solving skills, and a basic understanding of business processes, often supported by ongoing studies in business or a related field. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Proactive listening, patience, and adaptability are crucial soft skills for building trust and resolving issues with business clients. These skills and qualities are vital for delivering efficient support, maintaining professional relationships, and ensuring client satisfaction in a fast-paced B2B environment.

What cities are hiring for Internship B2B Customer Service jobs?

Cities with the most Internship B2B Customer Service job openings:

What are the most commonly searched types of B2B Customer Service jobs?

The most popular types of B2B Customer Service jobs are:

B2B Champion

Fort Worth, TX • On-site


Ace Hardware
Retail • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 1,486 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers

People enjoy working here

Recommended by students

Recommended by parents


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Description:
As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current business customers and learning their needs. You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events. Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of Jabo's Ace Hardware in their businesses. The duties of the Business to Business Account Specialist position are to be performed while demonstrating and encouraging Jabo's Ace Hardware's business solutions.
Essential Duties and Responsibilities
• Market program to Business-to-Business customers
• Generate sales leads from potential new customers
• Create and maintain customer relationships
• Learn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendations
• Pick, pull and pack business customer orders and/or delivery items
• Perform product research for unique and special orders
• Generate customer quotes and process customer orders
• Establish sourcing of products from vendors
• Monitor competition's pricing, product assortment, services, fees and marketing efforts to ensure store's commercial sales program is competitive
• Track and review purchase habits that provide new sales opportunities or identification of new business customers
• Empower, involve and provide support to entire store personnel in the commercial sales process
Benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Retirement Plan with Company Match
• Employee Discount
• Regular Pay Increases
Requirements:
Education/Training:
• High School degree, some college preferred. Possess product knowledge of hardware/commercial/consumable products along with a willingness to learn
Experience:
• Sales experience with retail and/or business customers
Skills/Knowledge:
• Comfortable interacting with existing customers and qualified leads by phone and in person.
• Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task
• Strong time management skills
• Ability and willingness to work flexible hours dependent on business customer needs
• Knowledge of retail computer systems, MS Word and Excel a plus
• Bilingual (Spanish) verbal and written communication skills a plus$15-$20

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US


What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

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