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Internship B2B Customer Service Jobs (NOW HIRING)

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

B2B Customer Support Specialist We are currently looking for a dedicated, efficient individual to ... Customer service is a crucial part of the sales and service delivery team. The Customer Support ...

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Customer Service Representatives will manage their own accounts and must be able to follow orders from start to finish. Requirements: · Must have B2B "Product" Account Management and Customer ...

B2B Sales Representative

Prescott, AZ · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

B2B Sales Representative

Logan, UT · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

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Account Executive B2B

Myrtle Beach, SC · On-site

$80K - $125K/yr

We offer a workplace benefit at no-cost to business owners that protects employees and their ... Robust CRM systems to support you territory * A system built for people who want to dominate their ...

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Account Executive B2B

Mansfield, OH · On-site

$80K - $125K/yr

We offer a workplace benefit at no-cost to business owners that protects employees and their ... Robust CRM systems to support you territory * A system built for people who want to dominate their ...

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Account Executive B2B

Columbus, OH · On-site

$80K - $125K/yr

We offer a workplace benefit at no-cost to business owners that protects employees and their ... Robust CRM systems to support you territory * A system built for people who want to dominate their ...

Sales Internship

Norfolk, VA · Remote

$14.50 - $19.50/hr

Sales Internship Business Development & Sales Internship (Unpaid) - Remote (USA) Company: Indian AI ... business owners to explain AI workforce solutions and services * Conduct follow-up calls and ...

B2B Sales Representative

Troy, MI · On-site

$50K - $200K/yr

... service. RESPONSIBILITIES * Proactively identify and pursue new sales opportunities with qualified ... Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) * CRM system experience preferred

B2B Outside Sales

Manhattan, NY · On-site

$75K - $131K/yr

Western Pest Services protects more than just homes and business in our area. The homeowners know ... Have a "yes" approach to customer service. Exceptional guest service is what separates Western from ...

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Internship B2B Customer Service information

What types of projects or tasks can I expect to handle during an Internship in B2B Customer Service?

As an intern in B2B Customer Service, you’ll typically be involved in supporting account managers, responding to client inquiries, assisting with order processing, and maintaining records in CRM systems. You may also help resolve service issues by coordinating with internal teams such as sales, logistics, or technical support. This hands-on experience will help you develop strong communication and problem-solving skills, while giving you insight into how businesses manage long-term client relationships in a professional setting.

What are Internship B2B Customer Service roles?

Internship B2B Customer Service roles are entry-level positions where interns assist businesses (rather than individual consumers) with their service needs. Interns typically handle tasks such as responding to client inquiries, resolving issues, processing orders, and supporting account managers. These roles provide hands-on experience in understanding business client relationships, communication, and problem-solving in a professional setting. Interns gain valuable insights into B2B operations, customer retention strategies, and the overall workings of the customer service field.

What are the key skills and qualifications needed to thrive as an Internship B2B Customer Service representative, and why are they important?

To thrive as an Internship B2B Customer Service representative, you need strong communication abilities, problem-solving skills, and a basic understanding of business processes, often supported by ongoing studies in business or a related field. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Proactive listening, patience, and adaptability are crucial soft skills for building trust and resolving issues with business clients. These skills and qualities are vital for delivering efficient support, maintaining professional relationships, and ensuring client satisfaction in a fast-paced B2B environment.
What cities are hiring for Internship B2B Customer Service jobs? Cities with the most Internship B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most Internship B2B Customer Service jobs? States with the most job openings for Internship B2B Customer Service jobs include:
Business (B2B) Customer Service Support Representative

Business (B2B) Customer Service Support Representative

Cellular Sales

Knoxville, TN • Hybrid

$18/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago


Cellular Sales rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

12th of 30 rated technology retailers


Job description

B2B Service Support Representative

Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, interactive, innovative, and responsible people who enjoy helping others. Leverage the team environment to learn, grow, and advance, while assisting customers with their wireless products and services. Start your Great Experience today!

Interact with business customers via phone and email to assist with business accounts. Act as a liaison between customers, business representatives and Verizon support paths to resolve credit, customer service and billing concerns.

Confer with businesses by telephone and email to provide information about products and services. Keep records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as well as actions taken. Process service requests through appropriate Verizon Wireless channels to facilitate timely reconciliation. Ensure correct authorization is received, recorded, and saved on all requests. Conduct account analysis and reviews and proposals. Follow up with businesses to document their experience with service. Contact businesses to align with Cellular Sales B2B representatives for optimal care. Daily use of Word, Excel, Salesforce, and spreadsheets. Extensive and accurate typing required.

Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people. Attention to detail: Taking responsibility for a thorough and detailed method of working. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

High School diploma or equivalent experience required. Proficient in Microsoft Office and basic computer skills. Experience with face to face or telephone sales preferred. Experience with customer service over the phone preferred.

Base Pay of $18/hr. Health, Vision, and Dental Insurance 401k matching Health and Wellness Program Discount on Verizon services Employee Assistance Program Onsite gym and walking trail

This is a full-time hybrid position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Days and hours of work are depending on schedule availability and business needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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