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Afternoon B2B Customer Service Jobs (NOW HIRING)

Ace Hardware

B2B Champion

Carrollton, TX · On-site

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

Devine Business Group

B2B Sales Representative

Loveland, CO · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

Devine Business Group

B2B Sales Representative

Issaquah, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

SkySource Solutions

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Account Manager (B2B) (Customer Account Partner)

Tempe, AZ · On-site

$23 - $25/hr

Contract-to-Hire About SkySource Solutions SkySource Solutions is a leading workforce and business ... Minimum 3+ years of customer service experience managing a dedicated account portfolio * 3+ years ...

Treenova Inc

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B2B Sales Representative

Chicago, IL · On-site

$55K - $90K/yr

Answer questions and provide information about our products and services * Support customer accounts and help maintain positive, long-term relationships * Follow up with business clients to make sure ...

GoChyp

B2B Sales

Portland, OR

High level of integrity, customer service, and customer management skills * Excellent verbal ... Ability to hit aggressive sales objectives, enjoy challenges and competition * Have never ending ...

Crateandbarrel

... service to our B2B customers and business partners including leaders across B2B, Customer Care and Treasury teams. Additionally, this role will provide direct oversight to a growing team of future ...

GlobalTeam

B2B Appointment Setter

Miami, FL · On-site

... service and operational support to commercial clients across multiple industries, they are ... Restaurants • Track all activities and interactions in CRM systems • Conduct follow-ups to ...

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All JobsAfternoon B2B Customer Service Jobs

Afternoon B2B Customer Service information

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How much do afternoon b2b customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for afternoon b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an afternoon B2B customer service representative, and why are they important?

To thrive as an Afternoon B2B Customer Service representative, you generally need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is typically required. Outstanding interpersonal skills, patience, and the ability to remain organized under pressure help differentiate top performers. These skills and qualities are vital for efficiently resolving business client issues, ensuring satisfaction, and maintaining productive professional relationships.

What is the difference between Afternoon B2B Customer Service vs B2B Account Manager?

AspectAfternoon B2B Customer ServiceB2B Account Manager
Primary RoleHandling customer inquiries, providing support, resolving issuesManaging client accounts, building relationships, upselling
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, strategic planning
Work EnvironmentCall centers, customer support teams, office settingsClient offices, corporate settings, remote options
Common CertificationsCustomer service certifications, product trainingSales certifications, account management courses

While both roles involve client interaction within the B2B industry, Afternoon B2B Customer Service focuses on support and issue resolution, whereas B2B Account Managers handle ongoing client relationships and sales growth. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the typical challenges faced in an afternoon B2B customer service role, and how can I prepare for them?

In an Afternoon B2B Customer Service role, you may encounter challenges such as managing high volumes of client inquiries during peak business hours and addressing complex issues that require coordination with other departments. It’s important to be adaptable, have excellent communication skills, and be comfortable using CRM software to track and resolve issues efficiently. Proactively learning about the company’s products or services and building strong relationships with both clients and team members can help you handle these challenges effectively. Being solution-oriented and maintaining professionalism during busy periods are key to success in this role.

What is an afternoon B2B customer service role?

Afternoon B2B Customer Service roles involve assisting business clients with their inquiries, orders, or issues during afternoon hours, typically between noon and evening. These professionals handle communication via phone, email, or chat, focusing on resolving problems and maintaining strong business relationships. The position often requires knowledge of the company’s products or services, strong communication skills, and the ability to troubleshoot issues efficiently.
What cities are hiring for Afternoon B2B Customer Service jobs? Cities with the most Afternoon B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most Afternoon B2B Customer Service jobs? States with the most job openings for Afternoon B2B Customer Service jobs include:
Afternoon B2B Customer Service jobs near you

B2B Customer Service Representative

Durex Industries

Cary, IL • On-site

$39K - $55K/yr

Other

Re-posted 3 days ago

Job description

B2B Customer Service Representative
Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.
Durex Industries has over 40 years' expertise in the thermal control business. A trusted custom thermal solutions supplier and engineering design partner for customers across a range of industry sectors, it also offers engineering, manufacturing, testing and laboratory and quality assurance services.
Durex serves businesses in sectors including process industries, life sciences, plastics processing, food and packaging, aerospace, defense, and security. Its innovative bespoke solutions - such as retrofitting heating elements to prevent outdoor beverage dispensers from failing in low temperatures and custom-made circulation heaters to heat fuel in large ship engines.
Join us as we continue to provide solutions to our customers and the world!
The Role:
Reporting to the Inside Sales Manager, the Customer Service Representative will provide sales support to Customers, Inside Sales Engineersand Field Sales Engineers.
As the Customer Service Representative, you will processcustomer requests for quote, review and enter purchase orders, process ReturnMaterial Authorization (RMA) requests, and facilitate order expedites asrequired to provide internal and external customers with the best possiblecustomer service.
Your Responsibilities:
  • Secure purchase orders and manage customers' expectations
  • Coordinates customer requirements with sales, manufacturing, marketing & engineering
  • Processes requests for quote
  • Conducts extensive reviews of customer purchase orders for accuracy
  • Performs accurate and efficient customer order entry
  • Administrates order expedite requests
  • Provides notification of late shipments to customers
  • Facilitates communication between Credit Department and customers on payment delays
  • Initiates Return Material Authorizations
  • Addresses customer inquiries promptly
  • Initiates review of pricing, when appropriate, to ensure profitability
  • Continually seeks and shares strategies for enhanced sales and service
  • Notifies sales management immediately of any business at risk situations
  • Supports reception desk and Customer Service as necessary
Requirements:
  • Associate's degree in a related field or 2-3 years direct sales or customer service experience and/or a combination of education and experience
  • Strong technical curiosity and problem-solving ability to learn, support, and configure engineered solutions for customer applications
  • Familiar with the use of Windows based PC's and programs (MS Office programs mandatory)
  • Must be able to multi-task as well as possess a strong sense of urgency
  • Excellent verbal and written communications skills with a strong service mindset
  • Must work well within a team or independently and demonstrate initiative and drive for results
  • Ability to communicate clearly and effectively in a professional business environment
  • Approachable and friendly with strong customer service orientation
  • Ability to complete individual responsibilities while collaborating with Team Members
  • Detail orientated and enjoys a hardworking, fast-paced environment

Pay Range: $39,000 - $55,000
At Durex Industries, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Durex Industries is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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