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Afternoon B2B Customer Service Jobs (NOW HIRING)

Durex Industries

B2B Customer Service Representative

Cary, IL · On-site

$16.25 - $22/hr

Reporting to the Inside Sales Manager, the Customer Service Representative will provide sales ... Notifies sales management immediately of any business at risk situations * Supports reception desk ...

Imperial Enterprises LLC

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B2B Sales Representative

Hartford, CT · On-site

$42K - $120K/yr

Excellent negotiation, communication, and customer service skills to build trust with diverse ... Join us as a B2B Sales Representative if you're passionate about building relationships, driving ...

Oak Rising, Inc.

B2B Sales Consultant

Raleigh, NC · On-site

With a strong focus on sales, client relationships, and professional growth, our mission is to deliver exceptional service and results for our business customers while building lasting partnerships ...

New

Ironspire Solutions

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B2B Sales Representative

Salt Lake City, UT · On-site

$835 - $1.2K/wk

Ready to build a career? We're growing our Business Sales team and are looking for motivated ... Build professional relationships and deliver excellent customer service * Work toward individual ...

City Wide Facility Solutions

B2B Sales Executive

Houston, TX · On-site

$57K - $77K/yr

... CRM system. * Collaborate with internal teams to ensure client satisfaction and successful service ... Minimum of 2 years of outside B2B sales experience preferred. * Proven track record of meeting or ...

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Afternoon B2B Customer Service information

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How much do afternoon b2b customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for afternoon b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an afternoon B2B customer service representative, and why are they important?

To thrive as an Afternoon B2B Customer Service representative, you generally need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is typically required. Outstanding interpersonal skills, patience, and the ability to remain organized under pressure help differentiate top performers. These skills and qualities are vital for efficiently resolving business client issues, ensuring satisfaction, and maintaining productive professional relationships.

What is the difference between Afternoon B2B Customer Service vs B2B Account Manager?

AspectAfternoon B2B Customer ServiceB2B Account Manager
Primary RoleHandling customer inquiries, providing support, resolving issuesManaging client accounts, building relationships, upselling
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, strategic planning
Work EnvironmentCall centers, customer support teams, office settingsClient offices, corporate settings, remote options
Common CertificationsCustomer service certifications, product trainingSales certifications, account management courses

While both roles involve client interaction within the B2B industry, Afternoon B2B Customer Service focuses on support and issue resolution, whereas B2B Account Managers handle ongoing client relationships and sales growth. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the typical challenges faced in an afternoon B2B customer service role, and how can I prepare for them?

In an Afternoon B2B Customer Service role, you may encounter challenges such as managing high volumes of client inquiries during peak business hours and addressing complex issues that require coordination with other departments. It’s important to be adaptable, have excellent communication skills, and be comfortable using CRM software to track and resolve issues efficiently. Proactively learning about the company’s products or services and building strong relationships with both clients and team members can help you handle these challenges effectively. Being solution-oriented and maintaining professionalism during busy periods are key to success in this role.

What is an afternoon B2B customer service role?

Afternoon B2B Customer Service roles involve assisting business clients with their inquiries, orders, or issues during afternoon hours, typically between noon and evening. These professionals handle communication via phone, email, or chat, focusing on resolving problems and maintaining strong business relationships. The position often requires knowledge of the company’s products or services, strong communication skills, and the ability to troubleshoot issues efficiently.
What cities are hiring for Afternoon B2B Customer Service jobs? Cities with the most Afternoon B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most Afternoon B2B Customer Service jobs? States with the most job openings for Afternoon B2B Customer Service jobs include:
Afternoon B2B Customer Service jobs near you

B2B Customer Service Representative

Durex Industries

Cary, IL • On-site

$16.25 - $22/hr

Full-time

Re-posted 11 days ago

Job description

The Role:

Reporting to the Inside Sales Manager, the Customer Service Representative will provide sales support to Customers, Inside Sales Engineersand Field Sales Engineers.

As the Customer Service Representative, you will processcustomer requests for quote, review and enter purchase orders, process ReturnMaterial Authorization (RMA) requests, and facilitate order expedites asrequired to provide internal and external customers with the best possiblecustomer service.

Your Responsibilities:

  • Secure purchase orders and manage customers' expectations
  • Coordinates customer requirements with sales, manufacturing, marketing & engineering
  • Processes requests for quote
  • Conducts extensive reviews of customer purchase orders for accuracy
  • Performs accurate and efficient customer order entry
  • Administrates order expedite requests
  • Provides notification of late shipments to customers
  • Facilitates communication between Credit Department and customers on payment delays
  • Initiates Return Material Authorizations
  • Addresses customer inquiries promptly
  • Initiates review of pricing, when appropriate, to ensure profitability
  • Continually seeks and shares strategies for enhanced sales and service
  • Notifies sales management immediately of any business at risk situations
  • Supports reception desk and Customer Service as necessary

Requirements:

  • Associate's degree in a related field or 2-3 years direct sales or customer service experience and/or a combination of education and experience
  • Strong technical curiosity and problemsolving ability to learn, support, and configure engineered solutions for customer applications
  • Familiar with the use of Windows based PC's and programs (MS Office programs mandatory)
  • Must be able to multi-task as well as possess a strong sense of urgency
  • Excellent verbal and written communications skills with a strong service mindset
  • Must work well within a team or independently and demonstrate initiative and drive for results
  • Ability to communicate clearly and effectively in a professional business environment
  • Approachable and friendly with strong customer service orientation
  • Ability to complete individual responsibilities while collaborating with Team Members
  • Detail orientated and enjoys a hardworking, fast-paced environment

Pay Range: 39,000 - 55,000

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