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Afternoon B2B Customer Service Jobs (NOW HIRING)

Devine Business Group

B2B Sales Representative

Woodburn, OR · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

LURO NORTEX INC

Be Seen First

Account Manager B2B

Plano, TX · On-site

$1.0K - $1.8K/wk

Present and sell our client's products and services to new and existing small business customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Resolve ...

Creatively Smart Marketing

B2B Sales

Chicago, IL · Hybrid

$750/wk

In this position you'll be prospecting B2B via phone on one our social media management services. This is B2B Our top reps earn $750 + per week! Are you Smartie? Qualifications Persistent Reliable ...

Liberty Latin America

Manager, B2B Sales

West Covina, CA · On-site

$90 - $120/hr

Defineand execute strategies that accelerate sales, customer satisfaction, and business expansion. * Buildand develop a high-performing B2B organization made up of Trusted Advisors and Service ...

Jobtailor

B2B Sales Executive

Fort Collins, CO · On-site

$70 - $110/hr

Enter and organize sales data in CRM systems * Contribute to City Wide's mission of positively impacting people and communities Requirements * 3+ years outside B2B sales experience, preferably most ...

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Afternoon B2B Customer Service information

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How much do afternoon b2b customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for afternoon b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an afternoon B2B customer service role?

Afternoon B2B Customer Service roles involve assisting business clients with their inquiries, orders, or issues during afternoon hours, typically between noon and evening. These professionals handle communication via phone, email, or chat, focusing on resolving problems and maintaining strong business relationships. The position often requires knowledge of the company’s products or services, strong communication skills, and the ability to troubleshoot issues efficiently.

What are the typical challenges faced in an afternoon B2B customer service role, and how can I prepare for them?

In an Afternoon B2B Customer Service role, you may encounter challenges such as managing high volumes of client inquiries during peak business hours and addressing complex issues that require coordination with other departments. It’s important to be adaptable, have excellent communication skills, and be comfortable using CRM software to track and resolve issues efficiently. Proactively learning about the company’s products or services and building strong relationships with both clients and team members can help you handle these challenges effectively. Being solution-oriented and maintaining professionalism during busy periods are key to success in this role.

What are the key skills and qualifications needed to thrive as an afternoon B2B customer service representative, and why are they important?

To thrive as an Afternoon B2B Customer Service representative, you generally need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is typically required. Outstanding interpersonal skills, patience, and the ability to remain organized under pressure help differentiate top performers. These skills and qualities are vital for efficiently resolving business client issues, ensuring satisfaction, and maintaining productive professional relationships.

What is the difference between Afternoon B2B Customer Service vs B2B Account Manager?

AspectAfternoon B2B Customer ServiceB2B Account Manager
Primary RoleHandling customer inquiries, providing support, resolving issuesManaging client accounts, building relationships, upselling
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, strategic planning
Work EnvironmentCall centers, customer support teams, office settingsClient offices, corporate settings, remote options
Common CertificationsCustomer service certifications, product trainingSales certifications, account management courses

While both roles involve client interaction within the B2B industry, Afternoon B2B Customer Service focuses on support and issue resolution, whereas B2B Account Managers handle ongoing client relationships and sales growth. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What cities are hiring for Afternoon B2B Customer Service jobs?

Cities with the most Afternoon B2B Customer Service job openings:

What are the most commonly searched types of B2B Customer Service jobs?

The most popular types of B2B Customer Service jobs are:

Afternoon B2B Customer Service jobs near you

Business (B2B) Customer Service Support Representative

Cellular Sales

Knoxville, TN • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement

Posted 22 days ago

Cellular Sales rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

12th of 30 rated technology retailers

Job description

Cellular Sales

B2B Service Support Representative

Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, interactive, innovative, and responsible people who enjoy helping others. Leverage the team environment to learn, grow, and advance, while assisting customers with their wireless products and services. Start your Great Experience today!

Interact with business customers via phone and email to assist with business accounts. Act as a liaison between customers, business representatives and Verizon support paths to resolve credit, customer service and billing concerns.

Confer with businesses by telephone and email to provide information about products and services. Keep records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as well as actions taken. Process service requests through appropriate Verizon Wireless channels to facilitate timely reconciliation. Ensure correct authorization is received, recorded, and saved on all requests. Conduct account analysis and reviews and proposals. Follow up with businesses to document their experience with service. Contact businesses to align with Cellular Sales B2B representatives for optimal care. Daily use of Word, Excel, Salesforce, and spreadsheets. Extensive and accurate typing required.

Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people. Attention to detail: Taking responsibility for a thorough and detailed method of working. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

High School diploma or equivalent experience required. Proficient in Microsoft Office and basic computer skills. Experience with face to face or telephone sales preferred. Experience with customer service over the phone preferred.

Base Pay of $18/hr. Health, Vision, and Dental Insurance 401k matching Health and Wellness Program Discount on Verizon services Employee Assistance Program Onsite gym and walking trail

This is a full-time hybrid position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Days and hours of work are depending on schedule availability and business needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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