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Remote B2B Customer Service Jobs (NOW HIRING)

Agents Only

B2B Retailing Agent

Union City, CA · Remote

... Remote - United States Job Summary We are seeking a motivated and results-driven US-based B2B ... Present and promote company products or services to business customers * Handle inbound and ...

Agents Only

B2B Retailing Agent

Atlanta, GA · Remote

... Location Remote - United States We are seeking a motivated and results-driven US-based B2B ... Present and promote company products or services to business customers * Handle inbound and ...

Santa Clara, Inc.

B2B Sales Representative

... B2B customers, evaluate profits & margins, up sell, provide excellentcustomer service, process orders • Prepare daily business recap of contacts/transactions made for manager's review ...

Parks and Associates LLC

$100K/yr

A dedication to customer service * Ability to travel in state * Experience with prospecting ... Potential for remote days once fully trained and meeting goals * CRM system, ongoing carrier ...

iPromo

Account Executive - Fully Remote (B2B)

Salina, KS · On-site +1

$45K/yr

... , CRM/ERP systems (bonus points for CommonSKU and SF experience!), and has strong typing skills ... remote work for the right person. Ready to join a winning team and build a rewarding career? We ...

KlientBoost

Growth Manager, B2B

$72K - $85K/yr

We currently offer PPC, SEO, CRO, Data Ops and Performance Creative services for our clients. We ... Strong business acumen - you understand how marketing drives pipeline, revenue, and customer ...

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How much do remote b2b customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

More about Remote B2B Customer Service jobs
What cities are hiring for Remote B2B Customer Service jobs? Cities with the most Remote B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most Remote B2B Customer Service jobs? States with the most job openings for Remote B2B Customer Service jobs include:
What job categories do people searching Remote B2B Customer Service jobs look for? The top searched job categories for Remote B2B Customer Service jobs are:
Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 13% Part Time, 2% Temporary, 9% Contract, and 2% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

B2B Retailing Agent

Agents Only

Union City, CA • Remote

Full-time

Posted 14 days ago

Job description

B2B Retailing Agent (US-Based) – Job DescriptionJob Title

B2B Retailing Agent / B2B Sales & Account Representative

Location

Remote – United States

Job Summary

We are seeking a motivated and results-driven US-based B2B Retailing Agent to manage and grow business-to-business client relationships. The ideal candidate will be responsible for identifying potential business customers, handling sales inquiries, maintaining client accounts, and ensuring excellent customer service throughout the sales cycle.

The role requires strong communication skills, sales experience, and the ability to work with business clients professionally and efficiently.

Key Responsibilities

  • Identify and reach out to prospective business clients across various industries

  • Build and maintain long-term B2B customer relationships

  • Present and promote company products or services to business customers

  • Handle inbound and outbound sales communications via phone, email, and video meetings

  • Prepare quotations, proposals, and pricing agreements

  • Process orders and coordinate with internal teams for fulfillment and delivery

  • Maintain accurate records of client interactions and sales activities in CRM systems

  • Follow up on leads, renewals, and ongoing business opportunities

  • Resolve customer concerns and provide after-sales support

  • Meet or exceed monthly sales and performance targets

  • Conduct market research to identify new business opportunities and industry trends

Qualifications

  • Must be currently based in the United States

  • Proven experience in B2B sales, retailing, account management, or business development

  • Strong English communication and interpersonal skills

  • Experience handling US clients or US market accounts preferred

  • Ability to negotiate pricing and business agreements professionally

  • Familiarity with CRM platforms such as Salesforce, HubSpot, or similar systems

  • Strong organizational and multitasking skills

  • Self-motivated and capable of working independently in a remote environment

  • Proficiency in Microsoft Office or Google Workspace

Preferred Qualifications

  • Experience in wholesale, distribution, SaaS, retail supply, or corporate sales

  • Existing network of business contacts is a plus

  • Bachelor's degree in Business, Marketing, Communications, or related field preferred

Key Skills

  • B2B Sales

  • Account Management

  • Lead Generation

  • Client Relationship Management

  • Negotiation

  • Customer Service

  • Sales Reporting

  • CRM Management