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Remote B2B Customer Service Jobs (NOW HIRING)

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Elite Remote B2B Sales Closer | Inbound Leads - Social Media

Salt Lake City, UT · Remote

$5.0K - $25K/mo

Remote B2B Sales Closer We're hiring an Elite B2B Sales Closer to help business owners scale ... AI, or related services. * Strong comfort using Zoom, Google Meet, and CRM tools. * Proven ...

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SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

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B2B Sales Representative

Syracuse, NY · Remote

Nationwide (100% Remote / Nationwide Territory) ​Job Type: Full-Time, Commission + Performance ... delivery, customer service, and payment processing. ​What's in it for you? ​True ...

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How much do remote b2b customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote b2b customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

More about Remote B2B Customer Service jobs
What cities are hiring for Remote B2B Customer Service jobs? Cities with the most Remote B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
What states have the most Remote B2B Customer Service jobs? States with the most job openings for Remote B2B Customer Service jobs include:
What job categories do people searching Remote B2B Customer Service jobs look for? The top searched job categories for Remote B2B Customer Service jobs are:
Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 31% Full Time, 60% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
B2B Customer Support Representative

B2B Customer Support Representative

Keeper Security

Chicago, IL • On-site, Remote

$17.50 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

B2B Customer Support Representative

Chicago, Illinois, United States; Remote, US

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers.

As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.

Responsibilities

  • Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
  • Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies
  • Know when to escalate more in-depth issues to the Tier 2 team
  • Provide excellent B2B customer service and top notch support
  • Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them

Requirements

  • 1+ years of experience in a technical support role
  • Experience with Google Docs and MS-office tools
  • Excellent communication and presentation skills, both written and verbal
  • Ability to work independently and as part of a team in a fast-paced, high-growth environment
  • Proven history of maintaining a high level of professionalism with customers

Preferred

  • Bachelor's degree
  • Salesforce experience
  • ServiceNow experience
  • Technical proficiency with smartphones, tablets and computers

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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