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Remote B2B Customer Service Jobs in California (NOW HIRING)

Mercor

B2B Sales Expert - Evaluator

San Francisco, CA · Remote

$100 - $150/hr

Position: B2B Sales Expert Type: Contract Compensation: $100-$150/hour Location ... Remote Role Responsibilities * Design precise grading criteria for real-world sales deliverables ...

New

AmeriGuard

B2B - Sales Representative (Security)

Fresno, CA · Remote

$120K/yr

... customer service and response times. We partner with businesses and homeowners to deliver tailored ... Guard Services & Patrol Operations * Construction Security Solutions * Remote Monitoring Technology ...

Lumen Energy

B2B ABM Manager

San Francisco, CA · On-site +1

$110K - $145K/yr

... service throughout. Owners unlock predictable ancillary income, advance sustainability and ... We work with leading institutional CRE customers including Nuveen, KKR, and J.P. Morgan Asset ...

GardaWorld

Business Development Manager

Fresno, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Fresno, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Fresno, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

San Francisco, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Fresno, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Fresno, CA · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in California?

For Remote B2B Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in California look for?

The top searched job categories for Remote B2B Customer Service jobs in California are:

What cities in California are hiring for Remote B2B Customer Service jobs?

Cities in California with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

B2B Business Development Manager

Smartly Technologies

Chula Vista, CA • On-site, Remote

$50K - $250K/yr

Contractor

Re-posted 25 days ago

Job description

About Smartly Technologies
Smartly Technologies is a modern Managed Solutions Provider delivering end-to-end IT, cloud, cybersecurity, web development, and mobile app development services to startups and small-to-midsize businesses.
We specialize in Managed IT Services, Cybersecurity, Cloud Solutions, AI Strategy, AI Adoption, AI Integration, and Digital Transformation. We act as a true technology partner, helping businesses scale through innovation and automation.
Learn more: https://smartly.net
Position Overview
We are seeking a high-performing B2B Business Development Manager to drive strategic growth by identifying, developing, and closing new business opportunities.
This is a 1099 commission-only role with uncapped residual income earning potential, designed for experienced sales professionals and entrepreneurial self-starters.
What You'll Promote
  • Managed IT Services (MSP)
  • Cybersecurity Solutions
  • AI Strategy & AI Enablement
  • AI Integrations & Automation
  • Web Development & Website Redesigns
  • Mobile App Development
  • Cloud Infrastructure & Digital Transformation

Responsibilities
  • Develop and execute strategic business development plans targeting startups and SMBs
  • Identify and close new business opportunities
  • Build relationships with decision-makers (CEOs, CTOs, Founders, Operations Leaders)
  • Conduct discovery calls and present tailored solutions
  • Manage pipeline using Clarity.ai CRM
  • Track outreach, opportunities, and deals
  • Collaborate with internal teams to deliver customized solutions
  • Negotiate and close contracts
  • Use ClickUp for task and workflow management
  • Maintain long-term client relationships for upsell and referrals

Qualifications
  • 2-5+ years of B2B sales or business development experience
  • Proven ability to generate and close new business
  • Strong consultative / solution-based selling skills
  • Experience selling technology, SaaS, MSP, web, or app development services preferred
  • Excellent communication and negotiation skills
  • Self-motivated and able to work independently
  • CRM experience preferred
  • Entrepreneurial mindset with strong earning drive

Compensation & Earning Potential
Commission-Based | Uncapped Earnings
  • $5,000-$25,000+ per month typical earnings
  • Top performers routinely exceed this range
  • Multiple six-figure annual income potential

Additional Incentives
  • Residual monthly commissions on MSP contracts
  • High-ticket commissions on Web Development and Mobile App Development deals
  • Bonuses for large contract closures

Tools & Support
  • CRM Platform: Clarity.ai
  • Leads provided plus self-generated opportunities
  • Digital business card tools
  • Sales tracking dashboards
  • Task management via ClickUp

Work Environment
  • 100% Remote - Work from anywhere
  • Flexible schedule
  • Full autonomy

Who Succeeds in This Role
  • Experienced technology sales professionals
  • Independent 1099 reps expanding their product lines
  • Strategic closers who can sell high-value solutions
  • Relationship-focused sellers
  • Self-starters who want uncapped income

Join Smartly Technologies
If you are ready to sell high-demand IT, AI, web, and app development services while building a scalable income stream, we want to hear from you.
Experience:
  • B2B sales: 3 years (Required)

Work Location: Remote (Work from Anywhere)
The pay range for this role is:
50,000 - 250,000 USD per year (Remote)

Apply