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Remote B2B Customer Service Jobs in Georgia (NOW HIRING)

SEQUIUM ASSET SOLUTIONS LLC

B2B Collections

Atlanta, GA · On-site +1

$17.50 - $23.75/hr

Eligible for remote work within 60 days At Sequium Asset Solutions , we're redefining what it means ... Through innovation, technology, and a people-first culture, we deliver best-in-class service and ...

MasterCard

B2B Field Marketing Manager

Atlanta, GA · Remote

Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We ... Mastercard Services Marketing is seeking an experienced B2B Field Marketing Manager to help drive ...

Goodway Group

The Associate Director, B2B, is a sales-focused service partner, working side by side with our ... CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC) * You have strong ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are the most commonly searched types of B2B Customer Service jobs in Georgia?

The most popular types of B2B Customer Service jobs in Georgia are:

What are popular job titles related to Remote B2B Customer Service jobs in Georgia?

For Remote B2B Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Georgia look for?

The top searched job categories for Remote B2B Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Remote B2B Customer Service jobs?

Cities in Georgia with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

B2B Collections

SEQUIUM ASSET SOLUTIONS LLC

Atlanta, GA • On-site, Remote

$17.50 - $23.75/hr

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Description

Commercial Collections Specialist (B2B) - Paid Training + Bonus OpportunityExperienced B2B Collectors Wanted - Monthly Bonuses + No Weekends

Location: Atlanta (Vining's), GA

Schedule: Monday-Friday, 8:30 AM - 5:30 PM | No weekends

Remote Opportunity: Eligible for remote work within 60 days


At Sequium Asset Solutions, we're redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don't wait for the future we create it.


Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you'll get:


$17-$20/hour + monthly bonus opportunities

Paid training program

Comprehensive benefits package

Paid time off

401(k) with company support

Employee referral program

Tuition reimbursement

Remote work opportunity within 60 days

A supportive, growth-focused work environment


What You'll Do

As a Collections Specialist, you'll play a key role in helping businesses stay financially healthy while maintaining strong client relationships. Your responsibilities will include:


Managing and collecting outstanding B2B accounts receivable

Communicating professionally with business clients to resolve payment issues

Negotiating payment arrangements and solutions

Analyze account histories to determine next steps

Maintain accurate records and documentation


What We're Looking For

2+ years of experience in commercial collections or B2B account management

Strong communication and negotiation skills

Problem-solving mindset with attention to detail

Ability to manage multiple accounts effectively

Bilingual Spanish skills are a plus


Work Environment

Professional, respectful, and team-oriented culture

Opportunities for advancement and career growth

Performance-driven rewards and recognition


We don't just hire employees we invest in careers.If you're motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you.Employment contingent upon successful background check and drug screeningEqual Opportunity Employer (EOE M/F/V/D)
Sequium Asset Solutions logo

About Sequium Asset Solutions

Sourced by ZipRecruiter

Sequium Asset Solutions provides first party collection services that are specific to the needs of each organization. Our call center is staffed with highly-trained professionals who understand the value and fragility of reputation and the responsibility of acting as an extension of each company. We regularly train our staff on all applicable rules and regulations that govern the collection of debt to remain compliant with evolving rules and regulations. We maintain a consumer-centric approach that drives improved engagement and customer satisfaction. We deliver exceptional customer service for consumers and increased portfolio performance for creditors through the combination of our highly trained team and our state-of-the-art technology. Our digital strategy allows us to be nimble and scalable to the timely needs of our clients. We work within each client’s unique parameters to drastically increase compliance while reducing overhead, improving operational efficiency, and optimizing revenue flow.

Industry

Collection agencies

Company size

501 - 1,000 Employees

Headquarters location

Marietta, GA, US

Year founded

2016

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