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Remote B2B Customer Service Jobs in Decatur, GA (NOW HIRING)

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

SP Data Digital

B2B Sales Representative

Atlanta, GA · Remote

$15/hr

... and service programs on behalf of our clients. We go beyond traditional call center work--we ... customer acquisition. This position is ideal for sales professionals who thrive in a remote ...

Directive

B2B Marketing Manager(Remote US)

Atlanta, GA · Remote

$80K - $85K/yr

... our customers here at Directive. In this role, you will directly work with no more than seven ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...

OnePoint

B2B Online Company Stores Manager

Marietta, GA · Remote

$55K - $65K/yr

Remote work from home Headquarters: Marietta, GA (USA) Type: Full Time Minimum Experience: 3 years ... We utilize a preferred list of vendors to outsource and provide all products to our customers. You ...

AprilAire

Business Development Specialist

Atlanta, GA · Remote

... to develop long lasting relationships with customers and provide passionate customer service * Self ... Experience in B2B sales, selling a tangible product * Exposure and knowledge of the HVAC industry ...

AprilAire

Business Development Specialist

Atlanta, GA · Remote

... to develop long lasting relationships with customers and provide passionate customer service * Self ... Experience in B2B sales, selling a tangible product * Exposure and knowledge of the HVAC industry ...

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All JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Decatur, GA

Remote B2B Customer Service information

See Decatur, GA salary details

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How much do remote b2b customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote b2b customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What job categories do people searching Remote B2B Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote B2B Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote B2B Customer Service jobs? Cities near Decatur, GA with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you
B2B Sales Representative

B2B Sales Representative

SP Data Digital

Atlanta, GA • Remote

$15/hr

Full-time

Posted 19 days ago

Key responsibilities

  • Conduct inbound and outbound sales calls to prospective business customers.

  • Present and articulate the value of NFL Sunday Ticket and Peacock Sports Network.

  • Accurately document customer interactions and sales activity in CRM systems.

Job description

Who We Are:

SP Data Digital delivers high‑performance sales and customer experience solutions for brands that value long-term customer relationships. As a founder‑led organization, we combine hands-on leadership with innovative technology to design, build, and execute scalable sales and service programs on behalf of our clients.

We go beyond traditional call center work—we operate as strategic marketing and sales partners, supporting leading organizations across telecommunications, finance, fintech, technology, and security industries.

For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. If you have an inquiry about your application, please feel free to email us at recruiting@spdatallc.com

About the Role

We are seeking motivated and customer-focused B2B Sales Representatives to join our outbound sales team. In this role, you will connect with business decision-makers from small and medium-sized businesses (SMBs) promoting NFL Sunday Ticket and Peacock Sports Network, identify business needs, and drive new customer acquisition.

This position is ideal for sales professionals who thrive in a remote, metrics-driven environment and are motivated by performance incentives.

Key Responsibilities:

  • Conduct inbound and outbound sales calls to prospective business customers
  • Present and articulate the value of NFL Sunday Ticket and Peacock Sports Network
  • Ask targeted questions to uncover customer needs and identify sales opportunities
  • Effectively navigate objections and provide clear, confident solutions
  • Build and maintain strong product knowledge
  • Consistently meet or exceed sales goals and performance metrics
  • Accurately document customer interactions and sales activity in CRM systems
  • Maintain professionalism and compliance with company and client standards

What We Offer:

  • 100% remote role
  • Paid training
  • $15 USD/hour base pay + uncapped performance-based bonuses
  • Full-time schedule
  • Clearly defined career growth and development opportunities
  • Employer-sponsored benefits program
What We’re Looking For
  • Minimum 6 months of sales experience
  • Previous experience in a call center or high-volume sales environment
  • B2B sales experience preferred
  • Strong objection-handling and consultative selling skills
  • Ability to multitask and work efficiently in a fast-paced setting
  • Excellent verbal communication and interpersonal skills
  • Strong organization, time management, and self-motivation
  • Experience working with CRM systems and sales tools
  • Confident computer skills and ability to navigate multiple applications
  • Must currently reside in and be legally authorized to work in the United States

Technical Requirements: 

This is a bring-your-own-device role. Applicants who use their PC for work must acknowledge that they owned their PC prior to applying for employment, and they did not purchase the PC to become employed at SP Data Digital.

  • Operating System: Windows 11- Must be able to update to latest windows updates (Apple devices and Chromebooks are not compatible). 
  • Hardware: Minimum 16 GB RAM and an Intel i5 processor (10th generation or higher)
  • Internet: Reliable internet connection with minimum speeds of 30 Mbps download / 8 Mbps upload. 
  • Connectivity: Ability to work with an Ethernet cable connected to the modem. 
  • Equipment: Webcam and USB headset required for communication and training. 

We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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