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Remote B2B Customer Service Jobs in Decatur, GA (NOW HIRING)

Demand.com

Marketing Director (Remote)

Atlanta, GA · Remote

DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage ... next customers. We run full-funnel programs across intent, ABM, content syndication, and ...

Compliance & Risks

Customer Success Manager

Atlanta, GA · Remote

Customer Success Manager Reports to: Customer Success - Senior Team Lead Location: Remote - Atlanta ... Develop a deep understanding of each customers business, products, and compliance processes in ...

Career Renew

Agency Partnerships Lead

Atlanta, GA · Remote

$75K - $110K/yr

... fully-remote role for US-based candidates (as long as they can work EST hours). Salary range: 75 ... GEO (Generative Engine Optimization) - because 89% of B2B buyers now use AI for research, and if ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

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Remote B2B Customer Service information

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How much do remote b2b customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote b2b customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Decatur, GA? For Remote B2B Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote B2B Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote B2B Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote B2B Customer Service jobs? Cities near Decatur, GA with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in Decatur, GA as of May 2026, with employment types broken down into 74% Full Time, 13% Part Time, 2% Temporary, 9% Contract, and 2% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Business Development Representative

Business Development Representative

LRN Corporation

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

This posting is part of our ongoing effort to connect with talented professionals for future openings within our team.

Position: Business Development Representative

Location: Remote-US

About LRN:

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc. Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies translate their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

As a Business Development Representative (BDR) at LRN, you’ll play a key role in generating new business opportunities and driving revenue growth. This is an outbound-focused role where you’ll identify, engage, and nurture potential customers at target organizations. You’ll research prospective accounts, connect with decision-makers, and create qualified opportunities for the sales team.

This is an exciting opportunity for a motivated, curious professional who’s eager to build a sales career within a mission-driven SaaS company making a real impact.

Requirements

What you’ll do:

  • Prospecting & Outreach: Research target accounts and key decision-makers using tools like LinkedIn Sales Navigator & ZoomInfo
  • Outbound Engagement: Initiate contact with prospects via email, phone, and social channels to introduce LRN’s solutions and value proposition.
  • Pipeline Generation: Build and maintain a healthy pipeline of qualified opportunities to hand off to Account Executives.
  • Discovery: Qualify prospects through thoughtful questions to understand their needs, challenges, and buying intent.
  • Collaboration: Partner closely with Marketing and Sales teams to align on target accounts, campaign execution, and lead follow-up.
  • CRM Management: Log all activity accurately in Salesforce and maintain up-to-date data on prospects and opportunities.
  • Performance Tracking: Consistently meet and exceed activity metrics, including calls, emails, meetings booked, and opportunities created.
    • Performance Tracking: Consistently meet and exceed activity metrics, including calls, emails, meetings booked, and opportunities created.

What we’re looking for:

  • 1–2 years of experience in Business Development, Sales Development, or Lead Generation (B2B SaaS preferred).
  • Track record of meeting or exceeding pipeline and activity goals.
  • Strong communication and interpersonal skills, with the ability to engage senior-level executives (C-suite, HR, Compliance).
  • Highly organized, self-motivated, and able to thrive in a fast-paced environment.
  • Experience with CRM and sales engagement tools (Salesforce, Outreach, etc.).
  • Curiosity, persistence, and a growth mindset — you’re eager to learn and contribute to a collaborative sales culture.
  • Bachelor’s degree or equivalent work experience.
  • Familiarity with compliance, learning, or HR technology solutions is a plus.

Benefits

  • Flexible PTO plus US public holidays and Sick Time
  • Medical, Dental and Vision Benefits
  • Excellent 401K with employer match
  • Life Insurance, short-term and long-term disability benefits
  • Health & Wellness reimbursements
  • Health Saving & Flexible spending account
  • Employee Assistance Plan