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Remote B2B Customer Service Jobs in Washington (NOW HIRING)

Transworld Business Advisors Commonwealth (VA, MD, DE, & WV)

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B2B Sales Consultant With High Earning Potential (NoVA & Maryland)

Arlington, VA · Remote

$150K - $1M/yr

Access to proven systems, marketing, training, CRM, and national buyer networks * Opportunity to ... services that successfully bring buyers and sellers together. From business brokerage, franchise ...

Urrly

Head of Marketing, B2B Growth

Washington, DC · On-site +1

$165K - $200K/yr

Remote United States availability with strong alignment to East Coast working hours. Preferred Background Experience marketing both B2B professional services and B2B software is strongly preferred ...

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MasterCard

B2B Field Marketing Manager

Arlington, VA · Remote

Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We ... Mastercard Services Marketing is seeking an experienced B2B Field Marketing Manager to help drive ...

Talent Solutions Group Inc

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Business Development Consultant

Washington, DC · Remote

Business Development Consultant Build a Career in Professional B2B Sales Remote Full Time Only ... Introduce companies to Talent Solutions Group's consulting and recruiting services * Generate new ...

Allegis Group

Business Development Executive

Hanover, MD · Remote

Work Location- Remote About CareerCircle CareerCircle is a modern talent platform built to connect ... customer service, and more. CareerCircle goes beyond staffing - we're building talent pipelines and ...

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Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are the most commonly searched types of B2B Customer Service jobs in Washington?

The most popular types of B2B Customer Service jobs in Washington are:

What are popular job titles related to Remote B2B Customer Service jobs in Washington?

For Remote B2B Customer Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Washington look for?

The top searched job categories for Remote B2B Customer Service jobs in Washington are:

What cities in Washington are hiring for Remote B2B Customer Service jobs?

Cities in Washington with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

B2B Sales Consultant

Washington, DC • On-site, Remote

Navigate Power & Verde Solutions
See more jobs at Navigate Power & Verde Solutionsexternal

$50K - $250K/yr

Contractor

Posted 7 days ago

Job description

B2B Sales Consultant
Department: Sales
Employment Type: Contract
Location: Remote - Washington, D.C.
Compensation: $50,000 - $250,000 / year
Description
Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join Navigate Power and Verde Solutions, two industry-leading companies that have come together to revolutionize commercial and industrial energy management. As part of our team, you'll empower clients to reduce their energy costs, boost sustainability, and leverage innovative technologies-all while enjoying an entrepreneurial environment with limitless earning potential.
About Navigate Power & Verde Solutions
Navigate Power delivers expert energy savings, procurement, and management solutions, helping commercial properties optimize their electric and natural gas budgets. We work with energy professionals-channel managers, engineers, and consultants-who value our holistic approach, transparent communication, and proven results.
Verde Solutions is a full-service Energy Service Company, offering a value-based consulting approach that transforms our clients' visions into reality. From project design engineering to turnkey project management, Verde Solutions brings the best minds together to create industry-leading strategies in areas like solar, EV chargers' installations, Battery storage and more.
Together, Navigate Power & Verde Solutions offer an unprecedented array of resources and solutions- giving you, as a consultant/advisor, the powerful advantage of providing clients with comprehensive, end-to-end energy management services.
Why Join Us:
  • Aggressive Commission Structure
    Earn substantial rewards with no cap on your potential income.
  • Cross-Sell Opportunities
    Leverage multiple energy solutions - diverse suppliers on utility contracts, solar, EV chargers' installations, Battery storage, and more-to amplify your sales pipeline.
  • Extensive Supplier Network
    Benefit from the buying power of over 100 suppliers, managing 10,000+ customer accounts.
  • Entrepreneurial Environment
    Grow your own book of business with full support, daily pricing tools, and a vast portfolio of services.
  • Marketing & Customer Support
    Access professional materials, training, and an established support system to help you close deals quickly.
  • Remote Flexibility
    Work from anywhere while tapping into a network of like-minded professionals and resources.

*Join Our Team Video: *
Key Responsibilities
  • Drive Sales Growth
    Generate and maintain a robust sales pipeline by prospecting, networking, and nurturing both new and existing client relationships.
  • Consult & Advise
    Employ Navigate Power & Verde Solutions' proven strategies to understand client needs and deliver tailored solutions that address procurement, consumption, and sustainability goals.
  • Build Trust
    Present compelling proposals, manage client expectations, and deliver on promises, ensuring long-term partnerships.
  • Stay Ahead
    Master our diverse suite of products-ranging from energy procurement to renewable production and storage-and consistently refine your expertise to outpace the competition.

Skills, Knowledge and Expertise
  • Proven Sales Success
    Minimum of 2+ years' sales experience (preferably) in the B2B field with a strong track record of hitting and exceeding targets.
  • Energy Expertise (Preferred)
    Experience in energy consulting, procurement, or related fields. Having an established book of business is a plus.
  • Network-Driven
    Strong professional connections and the ability to leverage them for client acquisition.
  • Self-Motivated
    Comfort working independently and driving your own success without extensive supervision.
  • Entrepreneurial Mindset
    Adaptable, proactive, and eager to thrive in a dynamic environment where your earnings directly reflect your hustle.

Compensation & Benefits
  • Commission-Based Earnings
    Achieve between $50,000 - $250,000 per year with no income ceiling.
  • Flexible Remote Work
    Fully remote position, allowing you to choose the location that best supports your success.
  • Grow Your Experience
    Fuel your entrepreneurial growth in the energy industry with our companies' resources and support. Develop your skills, expand your business network. Or grow your own business and create a team to lead impactful energy solutions.

Join the Future of Energy Consulting
If you're excited to influence how businesses buy, save, produce, and store energy-and you want an opportunity that rewards your ambition-Navigate Power & Verde Solutions is the place for you. We offer a career path that combines top-tier commissions with the satisfaction of making a genuine impact on our clients' operations and the environment.
Take the next step in your sales career and help shape the future of energy.
Apply Now to become an Energy Sales Consultant and let us show you how truly limitless your potential can be!

Apply