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Work From Home Inbound Appointment Setter Jobs in Washington

Trivium

Appointment Setter

Washington, DC · Remote

$2.0K - $4.0K/mo

Patient Care Coordinator & Appointment Setter MEDICAL AESTHETICS | REMOTE Position: Patient Care ... Self-motivated and able to work independently from a home office Tech * Familiarity with ...

Trivium

Appointment Setter

Washington, DC · Remote

$2.0K - $4.0K/mo

Patient Care Coordinator & Appointment Setter MEDICAL AESTHETICS | REMOTE Position: Patient Care ... Self-motivated and able to work independently from a home office Tech * Familiarity with ...

The Jernigan Agency

WORK FROM HOME

Washington, DC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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Work From Home Inbound Appointment Setter information

What skills and qualifications are needed to be a work from home inbound appointment setter?

To thrive as a Work From Home Inbound Appointment Setter, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and scheduling tools is typically required. Exceptional listening skills, resilience, and a customer-focused attitude help you excel in converting inquiries into appointments. These abilities ensure efficient scheduling, positive customer experiences, and high conversion rates in a remote work environment.

What is a work from home inbound appointment setter?

Work From Home Inbound Appointment Setters are professionals who handle incoming calls or online inquiries from potential clients or customers, with the primary goal of scheduling appointments on behalf of a business. They typically work remotely and use scripts or guidelines provided by their employer to answer questions, qualify leads, and book appointments efficiently. This role requires strong communication skills, organization, and the ability to work independently in a home office environment.

What are common challenges faced by work from home inbound appointment setters, and how can they be overcome?

Work From Home Inbound Appointment Setters often face challenges such as maintaining focus in a home environment, handling a high volume of calls, and managing varying customer moods. To overcome these, it’s important to establish a dedicated workspace, follow a structured daily routine, and use scripts or call guides provided by the employer. Additionally, staying proactive in communication with your team and seeking feedback can help improve your performance and overall job satisfaction.

What is the difference between Work From Home Inbound Appointment Setter vs Work From Home Customer Service Representative?

AspectWork From Home Inbound Appointment SetterWork From Home Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, scheduling, basic CRM knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentHome-based, using phone and computerHome-based, using phone, email, and chat
Common CertificationsNone typically required, CRM familiarity helpfulCustomer service certifications optional but beneficial

Both roles are remote and involve communication skills, but the Work From Home Inbound Appointment Setter focuses on scheduling appointments for sales, while the Work From Home Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

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For Work From Home Inbound Appointment Setter jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Work From Home Inbound Appointment Setter jobs in Washington look for?

The top searched job categories for Work From Home Inbound Appointment Setter jobs in Washington are:

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Cities in Washington with the most Work From Home Inbound Appointment Setter job openings:

Work From Home Inbound Appointment Setter jobs near you

Appointment Setter

Trivium

Washington, DC • Remote

$2.0K - $4.0K/mo

Full-time, Contractor

Re-posted 13 days ago

Job description

Patient Care Coordinator & Appointment Setter

MEDICAL AESTHETICS | REMOTE

Position: Patient Care Coordinator & Appointment Setter

Location: Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico, and similar). US-based candidates considered.

Type: Independent Contractor, full-time

Compensation: Base $2,000 to $4,000 USD/month depending on experience, plus $25 per booked-and-attended appointment

Schedule: Monday to Friday, U.S. business hours (EST/CST aligned), with staggered weekend coverage rotation

Trial Period: 30-day paid trial

Openings: Multiple

ABOUT THE ROLE

We help leading medical spas across the United States grow through paid advertising, AI automation, and patient acquisition systems. Our marketing generates hundreds of qualified patients every day who are interested in treatments like Botox, fillers, weight loss, and more.

You are the friendly voice these patients hear first. Your job is to turn their interest into a booked, attended consultation, quickly, warmly, and consistently.

We are currently serving 13 clients and scaling to 50 within 60 days. This is a ground-floor seat on a team in rapid growth mode, and top performers will have room to move into team lead and management roles.

You are not cold calling strangers. Every person you contact already raised their hand: they clicked an ad, filled out a form, and asked about a treatment. Our current pain point is inconsistency. We need people who are skilled AND reliable, people who show up every single day ready to perform.

WHAT YOU'LL DO

High-Volume Outbound Calling

  • Make 300+ dials per day using a power dialer system
  • Contact new leads within 5 minutes of submission (speed to lead is the top priority)
  • Respond to new Facebook and Instagram leads as they come in
  • Cycle through older uncontacted leads after clearing all fresh leads
  • Manage leads for up to 3 clients at once

Appointment Booking

  • Book qualified consultations for med spa and aesthetics clients
  • Answer common treatment questions with confidence
  • Handle objections professionally and warmly
  • Confirm appointments by text and call, and keep no-show rates low
  • Target 40+ booked appointments per client per month

Lead Management

  • Work company-generated leads, no cold prospecting required
  • Prioritize leads by recency and engagement level
  • Reactivate previous and dormant leads
  • Follow structured call scripts while sounding natural, never robotic
  • Track and report daily KPIs (dials, contacts, appointments booked) in GoHighLevel (GHL)

TREATMENTS YOU'LL DISCUSS

Botox, Dysport, Xeomin, lip filler, facial filler, facial balancing, Radiesse, Sculptra, bio-stimulators, PRP, microneedling, weight loss (GLP-1), IV therapy, chemical peels, facial lasers, laser hair removal, skin tightening, and hormone therapy.

You don't need to be a provider. You simply need enough hands-on experience to confidently answer common patient questions.

WHO YOU ARE

You genuinely enjoy talking with patients about beauty, confidence, and self-care. You know how to make someone feel comfortable without sounding scripted. You build trust quickly, you stay organized, you love the follow-up, and you hate letting a potential patient slip through the cracks.

YOUR FIRST 30 DAYS (TRIAL PERIOD)

This role begins with a paid 30-day trial. It is how we both confirm the fit. During the trial you will:

  • Learn the power dialer, GHL platform, and call scripts
  • Understand each client's practice, services, and ideal patient
  • Demonstrate speed-to-lead discipline (5-minute response time)
  • Ramp to full dial volume (300+ dials per day) by the end of the trial
  • Begin booking appointments and tracking your daily KPIs
  • Show up on time, every shift

Passing the trial: consistent reliability, speed-to-lead discipline, full dial volume, and a steady flow of booked appointments earn you an ongoing contract.

After the Trial

  • Manage up to 2 client accounts, growing to 3 based on performance
  • Hit 40+ booked appointments per client per month
  • Maintain reliability: zero unexcused absences, on time every shift
  • Grow your earnings through bonus performance

THE KIND OF PERSON WHO THRIVES HERE

This is not a role where you make cold calls to uninterested strangers. Every lead already raised their hand. Your job is to be fast, warm, and helpful.

The people who succeed here care about connecting with patients and show up consistently. If you are skilled but unreliable, this is not the right fit. If you are dependable, high-energy, and you know what it feels like to walk into a med spa, we want to hear from you.

Requirements

REQUIREMENTS (YOU MUST HAVE)

Medical Aesthetic Experience

Minimum one year working inside a:

  • Medical Spa
  • Cosmetic Dermatology clinic
  • Plastic Surgery office
  • Aesthetic Clinic
  • Cosmetic Dental office
  • Weight Loss clinic
  • Women's Health clinic
  • Concierge Medical practice

If you have never worked around aesthetic treatments, this position probably is not the right fit.

Fluent English

You must sound natural speaking with American patients. A neutral, highly understandable accent is required, along with strong communication skills.

Performance & Reliability

  • Comfortable making 300+ dials per day in a fast-paced environment
  • Reliable and consistent. Showing up on time, every shift, is non-negotiable
  • Self-motivated and able to work independently from a home office

Tech

  • Familiarity with GoHighLevel (GHL) or a similar CRM or power dialer (HubSpot, Salesforce, Close, RingCentral, Dialpad, Five9, CallTools)
  • Your own laptop
  • Stable high-speed internet (speed test required, see application)

Availability

  • Monday to Friday, U.S. business hours, EST/CST aligned
  • Willing to cover staggered weekend shifts (see Schedule)

NICE TO HAVE

  • Bilingual (Spanish). We serve practices in Miami and Houston with Spanish-speaking patients
  • Experience with CloseBot, AI chat systems, or high-volume lead follow-up
  • Familiarity with appointment-setting metrics and KPI tracking
  • Previous experience with marketing agencies or lead generation companies

SCHEDULE

  • Core Hours: 9:00 AM to 5:00 PM EST, 5 days per week (40 hours)
  • Weekend Coverage: approximately 4 hours Saturday plus 4 hours Sunday on a staggered rotation across the team
  • Rotation Model: some setters work Monday to Friday, others Tuesday to Saturday. Each person gets one to two days off per week
  • Note: AI voice agents are being rolled out for off-hours coverage, which may reduce weekend hours over time

Benefits

COMPENSATION & BENEFITS

  • Base Salary: $2,000 to $3,000 USD/month, depending on experience
  • Performance Bonus: $25 per patient who books and attends their consultation
  • Paid Training
  • Leads Provided: all leads are company-generated through paid advertising. You never have to prospect
  • Growth: join a team scaling from 13 to 50 clients, with a clear path to team lead and management roles