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Remote B2B Customer Service Jobs in Oregon (NOW HIRING)

Quince

CRM Architect, B2B

OR · On-site +1

THE ROLE CRM Architect, B2B We are seeking a CRM Architect, B2B - a hands-on technical expert and HubSpot champion responsible for owning, designing, and optimizing Quince's B2B growth infrastructure.

Global Career Website

B2B Commerce Architect, Salesforce

OR · On-site +1

$69 - $85.50/hr

Develop and execute transformative strategies designed to optimize the B2B customer experience and ... Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work ...

Quince

Business Development Representative, B2B

OR · On-site +1

Proficiency in CRM software and sales tools (HubSpot, Salesforce, or equivalent) * Strong written ... Ability to thrive in a fast-paced, results-oriented, quota-driven environment * Self-motivated and ...

Quince

B2B Support Specialist

OR · On-site +1

Act as the primary point of contact for our B2B self-service platform. You will assist customers in navigating the tool, managing their accounts, and streamlining their own ordering processes.

BOLD

Senior Product Manager I, B2B

OR · On-site +1

$126K - $166K/yr

ABOUT THIS TEAM The B2B team builds products & services to help our employer customers find the ... Remote

BOLD

Senior Product Manager I, B2B

OR · On-site +1

$126K - $166K/yr

ABOUT THIS TEAM The B2B team builds products & services to help our employer customers find the ... Remote

CookUnity

B2B, Talent Acquisition Manager

OR · On-site +1

This role will focus on hiring across Sales, Partnerships, Customer Success, and B2B Marketing , while partnering with our internal Engineering recruitment team in helping us scale both our CookUnity ...

GardaWorld

Business Development Manager

Portland, OR · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Portland, OR · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

Exol

Start-Up Operations Manager, B2B Launch

OR · On-site +1

... other customer locations. * The employeeis responsible forowning a credit card and managing ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

GardaWorld

Business Development Manager

Portland, OR · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

GardaWorld

Business Development Manager

Portland, OR · Remote

$75K/yr

... B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services ... Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building ...

ConnectWise

Customer Marketing Manager

OR · On-site +1

... Services, Education, Revenue Operations, Renewals, Advocacy, and Marketing Operations ... The ideal candidate is a hands-on B2B customer marketer or lifecycle marketer who can turn complex ...

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Showing results 1-20

All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Oregon

Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Oregon?

For Remote B2B Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Oregon look for?

The top searched job categories for Remote B2B Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Remote B2B Customer Service jobs?

Cities in Oregon with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in Oregon as of July 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution.

CRM Architect, B2B

Quince

OR • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

THE ROLE

CRM Architect, B2B

We are seeking a CRM Architect, B2B - a hands-on technical expert and HubSpot champion responsible for owning, designing, and optimizing Quince's B2B growth infrastructure. You will define and govern our CRM data model, system integrations, and automation pathways to ensure our commercial engines run flawlessly.

This is an essential individual contributor role reporting to the General Manager of B2B. We are looking for a HubSpot master who excels at configuring complex workflows, managing sophisticated custom objects, and translating business requirements into technical blueprints. A primary focus of this role will be defining, building, and maintaining the data architecture required to accurately measure customer onboarding milestones and overall account health.

Responsibilities

HubSpot Architecture & Data Governance
  • Serve as the primary architect and hands-on admin for HubSpot, aligning the platform's schema with the end-to-end customer journey from initial lead to long-term account management.
  • Design, build, and maintain custom objects, properties, and pipelines that accurately reflect Quince's B2B commercial motions.
  • Establish CRM data standards, naming conventions, and validation rules to ensure high data hygiene and platform scalability.
Onboarding & Health Measurement
  • Collaborate cross-functionally to define the critical business metrics required to evaluate customer onboarding success and long-term account health.
  • Translate onboarding milestones into technical tracking mechanisms (e.g., time-to-value tracking, onboarding stages, and product adoption triggers) within HubSpot.
  • Build, deploy, and maintain health-scoring models and automated alerts within the CRM to proactively flag at-risk accounts or highlight expansion opportunities.
Process Automation & Systems Integration
  • Relentlessly optimize internal CRM processes to reduce manual overhead for sales and account management teams.
  • Build and maintain sophisticated automation-including lead routing, account assignment, lifecycle transitions, and revenue attribution-using advanced HubSpot features and Operations Hub.
  • Maintain the data integrity of technical integrations between HubSpot and the broader tech stack, including the Data Warehouse, ERP, and BI tools.
  • Troubleshoot, debug, and resolve HubSpot-related system issues, ensuring platform stability and performance.
Insights & System Enablement
  • Build and maintain robust HubSpot dashboards and reports focused on onboarding efficiency, customer health trends, and sales pipeline performance.
  • Stay at the forefront of HubSpot's product releases, proactively implementing new features, tools, and AI capabilities to improve operational efficiency.
  • Clearly document system logic, automation workflows, and data models to educate and enable internal stakeholders.

Qualifications

Required

  • HubSpot Mastery: 4+ years of hands-on HubSpot administration. Deep technical command of Custom Objects, Advanced Workflows, and Operations Hub (HubSpot Admin or Architect certifications are a major plus).
  • Systems Design: Proven experience designing and maintaining CRM architecture for fast-growing B2B organizations.
  • Onboarding & Health Tracking: Direct experience building data frameworks, pipelines, or health-scoring mechanisms to track B2B customer onboarding and retention.
  • Technical Integration: Proficient in using APIs, webhooks, and middleware tools (e.g., Zapier, Make) to sync HubSpot data with external systems.
  • High Ownership: An independent, solution-oriented builder who takes pride in owning the system configuration from blueprint to execution.
  • Communication: Ability to translate complex data structures and technical logic into clear documentation and simple terms for non-technical users.

Preferred

  • Data & Analytics: Experience working with data warehouses (e.g., Snowflake, BigQuery) or BI tools to sync and analyze usage data inside the CRM.
  • AI & Automation Proficiency: Experience implementing tools like Clay to automate data enrichment or outbound operational workflows.
  • Full-Funnel Context: Prior experience in ops roles supporting Sales, Onboarding, Account Management, or Customer Success teams.

Apply