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Remote B2B Customer Service Jobs in Oregon (NOW HIRING)

Circle Logistics

Senior Business Development Mgr.

OR · On-site +1

... core promises to our customers: * No Fail Service * Personalized Communication * Innovative ... Senior Business Development Manager** to join our freight brokerage organization in a fully remote ...

SBDM

Senior Business Development Mgr.

Myrtle Point, OR · Remote

... core promises to our customers: * No Fail Service * Personalized Communication * Innovative ... Senior Business Development Manager** to join our freight brokerage organization in a fully remote ...

Demand.com

Marketing Director (Remote)

Portland, OR · Remote

DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage ... next customers. We run full-funnel programs across intent, ABM, content syndication, and ...

Human Interest

Business Lead, New Experiences

OR · On-site +1

Some extend the core 401(k) with new capabilities and services, some open new markets through ... You will build the business case, talk to customers and partners, translate what you learn into ...

Posted today

Astound

Business Solutions Marketing Senior Manager

OR · On-site +1

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting ... Oversee the development of customer-facing and sales-facing materials, including campaign assets ...

Versapay

Customer Account Manager

OR · On-site +1

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B ... OTE can range from 135k-150k. #LI-Remote We are an equal opportunity employer and value diversity ...

Trexon

Business Development Manager

OR · On-site +1

Presentation and demonstration of the company's products and services including technical and ... Liaise with the wider business to provide customers with accurate information and quotations ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

L3HHCM20

Principal, Business Development

Salem, OR · On-site +1

Remote Job Schedule: 9/80 As a Business Development Principal, you will have the exciting ... You will leverage your intimate knowledge of our USAF focused customers to develop and communicate ...

Motive

Enablement Business Partner

OR · On-site +1

We are seeking a dynamic and results-oriented Enablement Business Partner, to develop and execute ... Demonstrated history of customer-first, results-orientation, ownership, and a proactive approach to ...

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All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Oregon

Remote B2B Customer Service information

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Oregon?

For Remote B2B Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Oregon look for?

The top searched job categories for Remote B2B Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Remote B2B Customer Service jobs?

Cities in Oregon with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you
Infographic showing various Remote B2B Customer Service job openings in Oregon as of July 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution.

Senior Business Development Mgr.

Circle Logistics

OR • On-site, Remote

Full-time

Re-posted 21 hours ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
We're seeking a dynamic and results-driven **Senior Business Development Manager** to join our freight brokerage organization in a fully remote capacity, working from anywhere across the United States. In this role, you'll take ownership of strategic business growth initiatives, develop and nurture key shipper and carrier relationships, and drive revenue expansion through innovative sales strategies and collaborative partnerships. This is an excellent opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about building long-term success in the transportation and logistics industry.
**Key Responsibilities:**
  • Identify, pursue, and close new shipper and carrier opportunities while developing a robust pipeline of qualified freight prospects
  • Build and maintain strong, strategic relationships with key shippers, carriers, and logistics partners to drive mutual growth and load volume
  • Develop and execute customized freight brokerage strategies tailored to market opportunities, carrier capacity, and organizational goals
  • Analyze freight market trends, carrier capacity, competitive landscape, and shipper needs to inform strategic recommendations and pricing positioning
  • Manage and grow existing shipper accounts while identifying additional freight lanes, service expansions, and cross-sell opportunities to maximize revenue potential
  • Prepare and deliver compelling presentations, rate proposals, and freight solutions to prospective shippers and carrier partners
  • Collaborate cross-functionally with operations, dispatch, and compliance teams to ensure seamless load matching, service delivery, and customer satisfaction
  • Track, monitor, and report on key performance metrics, load volume activity, freight margins, and business development outcomes
  • Mentor and support junior team members on freight brokerage best practices, relationship management, and continuous improvement
  • Negotiate freight rates, service agreements, and carrier contracts while maintaining transparency and ensuring favorable terms for the organization
  • Stay informed of freight industry developments, regulatory changes, emerging opportunities, and competitive positioning to maintain strategic advantage

Qualifications
**Required Qualifications:**
  • 5+ years of professional experience in business development, sales, or account management within a B2B environment
  • Proven track record of successfully building and growing a book of business from prospecting through closure
  • Demonstrated ability to develop and maintain strong client and partner relationships across diverse industries
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
  • Excellent communication and presentation skills, with the ability to articulate value propositions clearly and persuasively
  • Self-motivated and entrepreneurial mindset with the ability to work independently while driving measurable results
  • Strategic thinking capability with experience developing and executing business development plans
  • Proficiency with CRM systems, sales tools, and Microsoft Office Suite
  • Resilience and adaptability in navigating complex sales cycles and market challenges

**Preferred Qualifications:**
  • Experience in team leadership, mentoring, or building high-performing sales teams
  • Background in account management or territory management with demonstrated revenue growth
  • Experience with market research, competitive analysis, and strategic positioning
  • Familiarity with project management methodologies and tools
  • Advanced negotiation and contract management experience
  • Bachelor's degree in Business, Marketing, Sales, or related field
  • Experience in a specific industry vertical (logistics, technology, professional services, or similar)

Additional Information
All your information will be kept confidential according to EEO guidelines.

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