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Freelance B2B Customer Service Jobs (NOW HIRING)

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

As a Business to Business Account Specialist, you will introduce Jabo's Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current ...

B2B Sales Representative

Shelton, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

B2B Sales Representative

Redmond, OR · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... A collaborative team culture and tools like a built-in CRM to support your growth Qualifications ...

With a strong focus on sales, client relationships, and professional growth, our mission is to deliver exceptional service and results for our business customers while building lasting partnerships ...

High level of integrity, customer service, and customer management skills * Excellent verbal ... Ability to hit aggressive sales objectives, enjoy challenges and competition * Have never ending ...

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B2B Sales Consultant

Westmont, IL · On-site

$45K - $70K/yr

Build long-term relationships through exceptional customer service. * Generate new business while maintaining a consultative, customer-first approach. * Stay up to date on AT&T products, services ...

B2B Sales Executive

Murrieta, CA · On-site

$69K - $94K/yr

Conducting sales presentations and meetings to convey the value of our services. * Developing ... Experience with CRM systems to track sales activities and manage customer information. * Ability to ...

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Freelance B2B Customer Service information

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How much do freelance b2b customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for freelance b2b customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance B2B Customer Service vs Freelance B2C Customer Service?

AspectFreelance B2B Customer ServiceFreelance B2C Customer Service
Target AudienceBusinesses and corporate clientsIndividual consumers
Work EnvironmentBusiness settings, remote or client sitesConsumer-focused platforms, remote
Required SkillsProfessional communication, industry knowledgeEmpathy, problem-solving, product knowledge
Common CertificationsCustomer service certifications, industry-specific trainingCustomer service certifications, product training

Freelance B2B Customer Service involves supporting other businesses, often requiring industry-specific knowledge and professional communication. Freelance B2C Customer Service focuses on assisting individual consumers, emphasizing empathy and quick problem resolution. Both roles demand strong communication skills but differ in target audience and work environment.

What cities are hiring for Freelance B2B Customer Service jobs? Cities with the most Freelance B2B Customer Service job openings:
What are the most commonly searched types of B2B Customer Service jobs? The most popular types of B2B Customer Service jobs are:
Business to Business (B2B) Specialist

Business to Business (B2B) Specialist

Paul's Ace Hardware

Scottsdale, AZ

$17 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago


Job description

Job Title: Business-to-Business Specialist

Pay Range: $17-$20

Dependent on Experience relating to this position

Benefits we offer:

Competitive pay

Learn Life Skills

Personal Time Off (PTO)

Paid Holidays

Medical, Dental, Group Life Insurance**

401K Retirement Plan***

Paul's Savings Plan

Monthly Incentives

Continuing education and cross-training opportunities

Promote from within

**Full-time status required; 30 or more total hours worked per week

***Hours and length of service requirement

We are always looking for management quality individuals for our growing company!

POSITION SUMMARY

The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The major responsibilities for this position include:

Market program to Business-to-Business customers.

Generate sales leads from potential new customers.

Create and maintain customer relationships.

Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.

Communicate with and thank customers.

Research quotes and orders.

Process customer orders.

Pick, pull, and pack will call and/or deliver items for customers.

Establish sourcing of products from vendors.

Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.

Track and review Business-to-Business customers purchases to identify trends and opportunities.

Coordinate local community involvement.

Empower and involve entire store personnel.

Provide training to internal team members on product knowledge, sales skills, customer service and technology.

MINIMUM REQUIREMENTS

The minimum requirements for this position include the following:

Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.

Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.

Experience in retail environment either in marketing, sales, or back office.

Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.

Knowledge of retail computer systems, MS Word, and Excel a plus.

Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.

Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.

PHYSICAL REQUIREMENTS

The minimum physical requirements for this position include:

  • Ability to stand for an extended period of time.
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
  • Must be able to access various store locations of the company
  • Move and handle merchandise up to a minimum of 50 pounds.

Job responsibilities may change based on the needs of the business.

SAFETY. SECURITY

Adhere to all safety and security procedures when assisting customers or handling merchandise,

reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be

reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.

MISSION STATEMENT

Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.

Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME