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Raycon Jobs (NOW HIRING)

Mission : We're on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We believe tech should empower, not frustrate. We ...

Raycon is scaling from a high-growth startup to a global brand. We need a Chief of Staff who thrives in fast-paced, high-expectation environments and can help define and enforce the business ...

Raycon is scaling from a high-growth startup to a global brand. We need a Chief of Staff who thrives in fast-paced, high-expectation environments and can help define and enforce the business ...

Raycon information

What are the key skills and qualifications needed to thrive as a Raycon employee, and why are they important?

To thrive as a professional at Raycon, you typically need experience in consumer electronics, sales, or marketing, with relevant education such as a degree in business, marketing, or engineering. Familiarity with e-commerce platforms, CRM systems, and digital marketing tools is often required. Strong communication, adaptability, and teamwork skills help individuals excel in this fast-paced, customer-focused environment. These competencies ensure the delivery of innovative products, effective customer engagement, and sustained business growth.

What are some typical daily responsibilities for a Customer Support Representative at Raycon?

As a Customer Support Representative at Raycon, your daily tasks typically include responding to customer inquiries via email, chat, or phone, assisting with order tracking, handling returns or exchanges, and troubleshooting basic product issues. You’ll collaborate closely with the logistics and sales teams to resolve customer concerns efficiently. Staying up-to-date on product specifications and promotions is also important to provide accurate information. The role requires strong communication skills, patience, and a customer-focused attitude.

What are Raycon jobs?

Raycon jobs refer to positions at Raycon, a consumer electronics company best known for its wireless audio products like earbuds and headphones. Employees at Raycon work in areas such as product development, marketing, customer service, sales, and logistics. These roles help design, promote, and support Raycon's products and overall brand. Working at Raycon often involves collaborating in a fast-paced, innovative environment with a focus on delivering quality audio solutions to customers.

What is the difference between Raycon vs Customer Service Representative?

AspectRayconCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales or marketing experience beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice, retail stores, or remote salesCall centers, retail stores, or remote customer support
Industry UsageConsumer electronics, marketing, salesRetail, telecommunications, e-commerce
Common Search/ComparisonRaycon vs Customer Service Representative

While Raycon focuses on sales, marketing, and product promotion within the consumer electronics industry, Customer Service Representatives primarily handle customer inquiries, support, and issue resolution. Both roles require strong communication skills and may involve remote work, but their core responsibilities and industry focus differ significantly.

What states have the most Raycon jobs? States with the most job openings for Raycon jobs include:
What job categories do people searching Raycon jobs look for? The top searched job categories for Raycon jobs are:
Infographic showing various Raycon job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Product Manager (Electronics)

Raycon, Inc.

Manhattan, NY • On-site

$1.50K/day

Full-time

Posted 5 days ago


Job description

Mission: We're on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We believe tech should empower, not frustrate.
We're hiring a Product Manager to own hardware products end-to-end from concept through mass production, including the daily vendor execution that makes them ship on time. You'll own specs, schedules, and the calls when cost, performance, and timeline collide.This role is title-flexible. Strong candidates may come from Product Management, Technical Program Management, Engineering Program Management, or hardware engineering with program ownership experience. We care about what you've shipped, not what your title was.
Growth: Profitable growth with 5M+ customers and international expansion
Location: Midtown Manhattan, NYC.
Mon - Fri, 9 AM - 6 PM EST.
Hybrid: 1 day remote (Monday) and 4 days in office (Tuesday - Friday)
Compensation: Competitive base + performance bonus
Team: This role reports to the VP of Product and partners closely with design, operations, product marketing, and leadership. You will be pivotal to drive development across a number of key products.
Why Now:Raycon is at a critical inflection point as we scale from a high growth startup into a globally recognized brand. Our product portfolio is expanding, customer expectations are rising, and the complexity of execution is increasing. We need a Product Manager who can bring structure, clarity, and momentum to how we build and launch products at scale.
You'd be a fit if:
  • 3+ years owning consumer hardware products or programs end-to-end
  • Direct experience working with contract manufacturers, ideally in China or Asia
  • Engineering degree preferred but not required
  • Track record of holding schedules - dates don't slip without you knowing first
  • Comfortable making tradeoffs with incomplete data and defending the call later
  • You get sh*t done when things are messy, ambiguous, or broken
  • Clear written communication - your specs and vendor emails leave no ambiguity

Key Responsibilities:
  • Own hardware products through EVT, DVT, PVT, and mass production
  • Manage day-to-day relationships with our overseas manufacturers and engineering partners
  • Drive design and component decisions when tradeoffs need to be called
  • Translate customer needs into specs, PRDs, and success metrics
  • Lead cross-functional execution across engineering, ID, firmware, ops, marketing, and CX
  • Partner with product marketing on positioning, pricing inputs, and launch readiness
  • Monitor post-launch performance and feed learnings into the next cycle
    Sample projects may include the below.

A Day in the Life:
  • Managing vendors to remain on track, on budget, and keeping product quality strong
  • Aligning a DSP build with firmware and locking the freeze date with our ODM
  • Driving a cost-down review with the factory on a wearable in DVT
  • Working with marketing on launch sequencing for a Q4 retail drop

Company Values:
  • Customer First
  • Think Big
  • Raise the Bar Every Day
  • GSD: Get Sh*t Done

Perks and Benefits:
  • 50% team discount on Raycon products
  • $1,500 annual L&D stipend + $200 for cultural events
  • Monthly team lunch, snack budget, March Madness bracket

Why work at Raycon:
  • Impact: Your products directly shape customer experience and brand trust
  • Autonomy: Own high impact decisions and product outcomes
  • Team: Grounded, ambitious, and kind coworkers who get sh*t done

Interview Process:
1. Initial Call: Intro with a team member focused on culture fit and your experience (30 minutes)
2. Case Study: A practical exercise tailored to the role, designed to highlight how you think and create
3. Final On-site Round: Visit us in the office, meet the team, and learn more about our cross-functional team leaders
Raycon is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. This role is also eligible for bonus compensation and employee benefits.
NYC Base Salary Range: $70,000 - $120,000 USD
Equal Employment Opportunity Statement: Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.