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Customer Service Order Entry Jobs in Chicago, IL

Order Entry Clerk

Schaumburg, IL · On-site

$40K - $45K/yr

Minimum 1 year of customer service experience (customer care, order entry, etc). * Previous call center experience preferred. Competencies * Strong written and verbal communications skills. * Strong ...

Minimum 1 year of customer service experience (customer care, order entry, etc). * Previous call center experience preferred. Competencies * Strong written and verbal communications skills. * Strong ...

Order Entry Specialist

Wheeling, IL · On-site

$18 - $23.50/hr

The Order Entry Specialist plays a key role in ensuring the accurate and timely processing of ... Provide general administrative support within customer service or operations Qualifications * High ...

Order Entry Clerk

Schaumburg, IL · On-site

$40K - $45K/yr

Minimum 1 year of customer service experience (customer care, order entry, etc). * Previous call center experience preferred. Competencies * Strong written and verbal communications skills. * Strong ...

Order Entry Clerk

Schaumburg, IL · On-site

$40K - $45K/yr

Minimum 1 year of customer service experience (customer care, order entry, etc). * Previous call center experience preferred. Competencies * Strong written and verbal communications skills. * Strong ...

Order Entry Clerk

Schaumburg, IL · On-site

$40K - $45K/yr

Minimum 1 year of customer service experience (customer care, order entry, etc). * Proven track record within lighting industry is a plus. * Experience with JD Edwards is preferred but not required.

Team Lead Order Entry

Bolingbrook, IL · On-site

$55K - $69K/yr

Escalation resource for Order Entry issues within Customer Service department. * Tracking and reporting of daily order entry metrics. * Supports order management for minimally customized highly ...

Order Entry Technician

Rosemont, IL · On-site

$17.25 - $20.50/hr

The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy ... customer information, and using it to improve the products and services they deliver. Their ...

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

... and service to customers around the world. We specialize in defrosting, grinding, mixing ... The Order Entry Coordinator provides support for aftermarket parts inquiries by processing orders ...

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Customer Service Order Entry information

See Chicago, IL salary details

$10

$19

$27

How much do customer service order entry jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service order entry in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a customer service order entry representative do?

A Customer Service Order Entry representative is responsible for processing customer orders, ensuring accuracy, and providing support throughout the ordering process. They communicate with customers via phone, email, or online platforms to take orders, answer questions, resolve issues, and update customers on order status. Additionally, they may collaborate with other departments to ensure smooth order fulfillment and maintain records of transactions. Strong attention to detail, communication skills, and computer proficiency are important for this role.

What are the key skills and qualifications needed to thrive as a customer service order entry representative?

To excel as a Customer Service Order Entry representative, you need strong data entry skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, patience, and problem-solving abilities help you effectively interact with customers and resolve issues. These skills are essential to ensure accurate order processing, customer satisfaction, and efficient workflow management.

How does a customer service order entry professional typically interact with other departments to resolve order issues?

Customer Service Order Entry professionals frequently collaborate with departments such as sales, warehouse, and shipping to ensure orders are processed accurately and efficiently. When issues arise—such as inventory shortages, pricing discrepancies, or shipping delays—they act as a liaison, gathering information and facilitating communication to resolve problems quickly for the customer. This role requires strong teamwork skills and a proactive approach to problem-solving, as well as clear and timely communication with both internal teams and external customers.

What is the difference between Customer Service Order Entry vs Customer Service Representative?

AspectCustomer Service Order EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice, call centers, or remoteOffice, retail, call centers, or remote
Common CertificationsNone typically required, but familiarity with order management systems helpsCustomer service certifications (e.g., CPR, CS certifications) beneficial

Customer Service Order Entry focuses on accurately inputting and managing customer orders, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and issue resolution. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

How to get into customer service order entry without experience?

Customer service order entry roles often require basic computer skills and attention to detail. To enter this field without experience, consider taking online courses in data entry or customer service, and highlight transferable skills like communication and organization in your resume. Entry-level positions may provide on-the-job training to develop necessary skills.

What is customer service order entry?

Customer service order entry is a job that involves inputting and managing customer orders into a company's system, ensuring accuracy and timely processing. It often requires strong attention to detail, communication skills, and familiarity with order management software. The role supports sales and customer satisfaction by maintaining organized order records.

What are popular job titles related to Customer Service Order Entry jobs in Chicago, IL?

For Customer Service Order Entry jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Order Entry jobs in Chicago, IL look for?

The top searched job categories for Customer Service Order Entry jobs in Chicago, IL are:

Infographic showing various Customer Service Order Entry job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Order Entry Clerk

Baird & Warner

Schaumburg, IL • On-site

$40K - $45K/yr

Other

Medical, Dental, Vision, PTO

Posted 6 days ago


Job description

About Baird & Warner Real Estate

Behind every great company is a culture created by the professionals who work there. It’s what has earned Baird & Warner a Top Workplace designation from the Chicago Tribune ten times. Throughout our rich history, we’ve stayed true to the belief that when you give people the support they need, amazing things happen. That’s why we empower you to be independent, grow in your career, do the right thing by your colleagues and your community, and have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.

Job Summary

The Order Entry Clerk must possess the ability to process all agent orders in a timely manner and manage multiple tasks. This person must have strong organization skills with a customer focus, and a sense of urgency. Ensuring customer satisfaction is critical through communication and efficient responsive completion of tasks. The exercising of sound judgment and creativity are essential in meeting both business goals and customer expectations. This position reports to the Order Entry Lead.

Requirements

Qualifications

  • High School diploma.
  • Minimum 1 year of customer service experience (customer care, order entry, etc).
  • Previous call center experience preferred.

Competencies

  • Strong written and verbal communications skills.
  • Strong organization and follow-up skills.
  • Ability to multitask and prioritize requests.
  • Strong sense of urgency for exceeding customer expectations.
  • A passionate customer advocate and positive work attitude.
  • Ability to work cross-functionally within the organization.

Benefits

Medical, dental, vision, PTO, VTO

Salary Range

$40,000-$45,000