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Accenture Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Accenture Customer Service Representative information

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$26

How much do accenture customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for accenture customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Accenture Customer Service Representative do?

An Accenture Customer Service Representative is responsible for assisting clients and customers by addressing their inquiries, resolving issues, and providing information about products or services offered by Accenture’s clients. They handle communications via phone, email, or chat, ensuring each customer receives prompt and accurate support. These representatives also follow company policies and procedures to maintain high-quality service and work closely with other team members to resolve complex problems. Additionally, they may help with order processing, account updates, and troubleshooting technical concerns.

What are the key skills and qualifications needed to thrive as an Accenture Customer Service Representative?

To thrive as an Accenture Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is commonly required. Outstanding interpersonal skills, patience, and adaptability set top performers apart in this client-facing role. These skills are crucial for delivering effective solutions, building client trust, and ensuring a positive customer experience in a dynamic environment.

How does an Accenture Customer Service Representative typically collaborate with other teams to resolve client issues?

As a Customer Service Representative at Accenture, you will often work closely with technical support, account management, and escalation teams to address and resolve client concerns efficiently. Collaboration can involve sharing detailed case notes, participating in cross-functional meetings, and following established escalation protocols when an issue requires expertise outside your immediate scope. This teamwork ensures that clients receive comprehensive solutions while also providing you with valuable exposure to other functions, enhancing your professional development and understanding of the business.

Does Accenture offer remote work?

Accenture Customer Service Representative roles often offer remote work options, especially for positions involving virtual customer support and communication tools. The availability of remote work can depend on the specific role, location, and company policies, but remote work has become increasingly common in customer service jobs at Accenture.

What is an Accenture customer service representative?

An Accenture customer service representative is a professional who handles customer inquiries, resolves issues, and provides support for clients of Accenture, often through phone, email, or chat channels. They typically require strong communication skills, problem-solving abilities, and familiarity with customer service tools and systems. The role may involve working in a team environment and adhering to company policies and performance metrics.
More about Accenture Customer Service Representative jobs

What cities are hiring for Accenture Customer Service Representative jobs?

Cities with the most Accenture Customer Service Representative job openings:

What states have the most Accenture Customer Service Representative jobs?

States with the most job openings for Accenture Customer Service Representative jobs include:

Infographic showing various Accenture Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Re-posted 8 hours ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing