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Sales Order Administrator Jobs (NOW HIRING)

Position Overview The Sr. Order Administrator oversees the daily activities from customer purchase ... Resolve sales orders issues. * Process approved Credit and Debit request via SF repository.

Position Overview The Sr. Order Administrator oversees the daily activities from customer purchase ... Resolve sales orders issues. * Process approved Credit and Debit request via SF repository.

Position OverviewThe Sr. Order Administrator oversees the daily activities from customer purchase ... Resolve sales orders issues.Process approved Credit and Debit request via SF repository.Process ...

Order Management Administrator The Opportunity: Step into a role where your precision, problem ... Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to ...

We're looking for an energized and detail-oriented Order Management Administrator to become a vital ... Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to ...

Were looking for an energized and detail-oriented Order Management Administrator to become a vital ... Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to ...

We're looking for an energized and detail-oriented Order Management Administrator to become a vital ... Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to ...

Sales Administrator

Rocky Mount, NC · On-site

$19.25 - $26.50/hr

Responsibilities The Sales Administrator provides administrative support to the sales team, reviews order packets, scans/indexes required documents into workflow and performs other clerical functions.

Sales Administrator

Raleigh, NC · On-site

$19.50 - $26.75/hr

Responsibilities The Sales Administrator provides administrative support to the sales team, reviews order packets, scans/indexes required documents into workflow and performs other clerical functions.

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Sales Order Administrator information

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How much do sales order administrator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for sales order administrator in the United States is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What does a sales administrator do?

A sales administrator manages sales orders, processes customer requests, and maintains sales records. They often use customer relationship management (CRM) software and coordinate with sales teams to ensure accurate order fulfillment and timely delivery.

What are the key skills and qualifications needed to thrive as a Sales Order Administrator, and why are they important?

To thrive as a Sales Order Administrator, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a background in business administration or supply chain management. Familiarity with ERP systems, CRM software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving skills, and the ability to multitask set top performers apart in this role. These skills are essential for ensuring accurate order fulfillment, maintaining customer satisfaction, and supporting efficient sales operations.

How does a Sales Order Administrator typically collaborate with other departments to ensure smooth order processing?

Sales Order Administrators work closely with departments such as sales, logistics, and accounting to ensure that orders are processed accurately and delivered on time. They often coordinate with sales teams to verify order details, communicate with logistics to track shipments, and liaise with accounting to resolve billing or payment issues. Effective communication and attention to detail are crucial in this role, as any errors or delays can impact customer satisfaction and business operations. Collaboration and cross-departmental teamwork are daily aspects of the position, providing valuable exposure to different facets of the company.

What are Sales Order Administrators?

Sales Order Administrators are professionals responsible for processing and managing customer sales orders within a company. They ensure that orders are entered accurately into the system, coordinate with various departments to fulfill orders, and handle customer inquiries related to order status or issues. Their role is crucial in maintaining smooth operations between sales, logistics, and finance teams, helping to deliver a positive customer experience and timely order fulfillment.

What does an order administrator do?

A sales order administrator manages and processes customer orders, ensuring accuracy and timely entry into the company's order management system. They coordinate with sales, inventory, and shipping teams to fulfill orders and may use tools like ERP or CRM software to track order status and resolve issues.

What is the average salary for a sales administrator?

The average salary for a sales order administrator typically ranges from $40,000 to $60,000 annually, depending on experience, location, and company size. Salaries may also include benefits such as health insurance and paid time off, and proficiency with order management software can influence compensation.

What is a sales order administrator?

A sales order administrator is responsible for processing and managing customer sales orders, ensuring accuracy and timely entry into the company's order management system. They often coordinate with sales, inventory, and shipping departments, and may use tools like ERP or CRM software to track order status and resolve issues.

What is the difference between Sales Order Administrator vs Customer Service Representative?

AspectSales Order AdministratorCustomer Service Representative
Primary RoleProcesses and manages sales orders, ensures order accuracy, coordinates with logisticsHandles customer inquiries, provides product information, resolves service issues
Required SkillsOrder processing, data entry, communication, basic product knowledgeCommunication, problem-solving, product knowledge, customer interaction
Work EnvironmentOffice setting, ERP systems, sales teamsOffice or call center, direct customer interaction
Common CertificationsNone required, but ERP or CRM familiarity preferredNone required, customer service certifications optional

While both roles involve communication and coordination, the Sales Order Administrator focuses on processing sales orders and managing sales data, whereas the Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

More about Sales Order Administrator jobs
What states have the most Sales Order Administrator jobs? States with the most job openings for Sales Order Administrator jobs include:
What are popular job titles related to Sales Order Administrator jobs? For Sales Order Administrator jobs, the most frequently searched job titles are:
Infographic showing various Sales Order Administrator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,078 per year, or $22.6 per hour.
Administrator, Order Support

Administrator, Order Support

Ricoh USA, Inc.

Duluth, GA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

53rd of 139 rated electronics manufacturers


Job description

Job Description
Administrator, Order Support Position Profile
The Order Administrator plays a critical role in supporting the Sales organization by generating accurate, profitable, and high-quality orders. This role manages the full lifecycle of equipment and service orders-from booking through billing and funding-while serving as the central point of contact across multiple internal and external stakeholders.
Acting as a liaison between Sales Teams, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and third-party leasing vendors, the Order Administrator ensures timely order progression, accurate invoicing, and funding compliance. This position serves as a Subject Matter Expert (SME) for order status, technical assistance, delivery coordination, and customer issue resolution while delivering exceptional customer service.
Job Duties and Responsibilities
  • Receive sales orders from Sales Representatives either as raw data requiring consolidation or as work-in-process orders within the sales order application.
  • Evaluate order factors impacting revenue and cost, including pricing, lease rates, vendor credits, promotions, and sales compensation.
  • Verify accuracy of product details, pricing, and customer contract agreements; follow up on order changes to ensure billing accuracy.
  • Ensure all required supporting documentation is complete and compliant with Ricoh policies and procedures.
  • Process and complete sales orders in accordance with Ricoh's quality standards.
  • Maximize order processing efficiency to meet established delivery and invoicing cycle-time requirements.
  • Review leasing program results and validate accuracy of lease documentation submissions.
  • Provide regular order status updates to Sales; run, reconcile, and analyze Order Management reports.
  • Maintain expert-level knowledge of customer accounts and all order types.
  • Facilitate resolution of post-submission sales order issues in coordination with Order Management and relevant partners.
  • Serve as a lead or support resource by coordinating workflow, paperwork, and knowledge sharing with Associates and Specialists.
  • Ensure excellent customer service for both internal and external stakeholders.
  • Manage orders booked in Oracle, monitoring progress from booking through delivery, invoicing, and funding while maintaining forecasting accuracy.
  • Drive order progression to prevent avoidable delays and mitigate month-to-month order roll.
  • Communicate and collaborate effectively with Sales, Supply Chain, Service Operations, Finance, and other partners regarding order status and resolution.
  • Generate, reconcile, and format reports related to Order Management activities.
  • Maintain advanced proficiency in Microsoft Office applications, including Excel and PowerPoint.
  • Execute responsibilities aligned with assigned KPIs.
  • Act as the central point of contact for funding-related inquiries post-invoicing from Sales, Sales Support, Enterprise Services, Financial Services, and customers.
  • Partner with internal teams and customers to streamline Ricoh processes, improving efficiency, effectiveness, and customer satisfaction.
  • Resolve complex billing disputes and request credit memos for incorrect or modified invoices.
  • Ensure all transactions are billable and fundable prior to installation.
  • Initiate and process lease funding for all lease deals.
  • Liaise with third-party leasing companies and customers to resolve issues and expedite funding.
  • Assist with training and onboarding of new employees.
  • Support team members with large or complex orders.
  • Perform other duties as assigned.
Qualifications
Education, Experience, and Certifications
Required:
  • Associate degree or equivalent business experience in a B2B environment.
  • Minimum of 3-5 years of related experience (sales, customer service, operations, or finance).
  • Experience managing multiple priorities while supporting sales and service organizations.

Preferred:
  • Bachelor's degree.
  • Oracle experience.
Knowledge, Skills, and Abilities
  • Strong PC proficiency, including Windows, Microsoft Office, Excel, and Word.
  • Accurate typing, data entry, and attention to detail.
  • Excellent verbal and written communication skills with the ability to interact across organizational levels.
  • Strong organizational, analytical, and multitasking capabilities.
  • Ability to collaborate effectively with Sales and cross-functional teams.
  • Ability to train and support new employees through on-the-job learning.
Working Conditions, Mental and Physical Demands
  • Office-based environment with standard lighting, ventilation, temperature, and noise levels.
  • Daily interaction with Sales, operations teams, management, and customer care personnel.
  • Periodic overtime required to meet deadlines.
  • Role involves moderate stress due to multiple monthly cutoffs and response-time demands.
  • Primarily sedentary with occasional walking, standing, bending, reaching, and lifting items generally under 10 lbs.
  • Requires moderate dexterity and routine use of office equipment (keyboard, calculator, and hand tools).

The above statements describe the general nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of responsibilities, skills, or working conditions.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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