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Freight Claims Administrator Jobs (NOW HIRING)

AAON, Inc.

Parts Administrator I

Tulsa, OK · On-site

The Parts Administrator I provides essential support to AAON's customer service and warranty ... Responds to customer inquiries regarding freight claims, credit issues, lead times, and part ...

BODY SOLID INC

Sales Support Admin

Forest Park, IL

$18/hr

Navigating customer service issues related to freight charges and claims * Coordinating shipment and delivery details with customers * Maintaining and distributing required reports both internally ...

Body Solid

Sales Support Admin

Forest Park, IL · On-site

$18/hr

Navigating customer service issues related to freight charges and claims * Coordinating shipment and delivery details with customers * Maintaining and distributing required reports both internally ...

Rite-Hite

Service Administrator

Charlotte, NC

The Service Administrator ensures that these work processes are done in an efficient, accurate, and ... Process and track Rite Hite parts freight claims. * Add freight costs to work orders as needed.

Rite Hite

Service Administrator

Charlotte, NC · On-site

The Service Administrator ensures that these work processes are done in an efficient, accurate, and ... Process and track Rite Hite parts freight claims. * Add freight costs to work orders as needed.

Atlas Copco

Shipping Administrator

Charlotte, NC · On-site

$55K - $63K/yr

Your role As our Shipping Administrator, you'll play a key role in keeping our post-shipment ... freight claims on LTL and Parcel shipments with carriers, forwarders and insurance providers;

Wesco

Manager - Risk Management (Claims)

Pittsburgh, PA · On-site

As the Manager - Risk Management (Claims), you will oversee and administer all facets of global ... freight, and other insured and self-insured claims across the organization from initial reporting ...

Trojan Battery Company

Administrator, Shipping

Lithonia, GA

$16.50 - $21/hr

... freight claims Strong Computer and technical skills Able to work under pressure Excellent teamwork skills Understand different modes of transportation including Incoterms Writing skills are clear ...

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REGIONAL OPERATIONS & LOGISTICS MANAGER (HYBRID)

Montgomery, AL · On-site

$80K - $85K/yr

... Administer parcel programs, balancing cost and service across carriers. • Routing optimization ... Manage freight claims, including filing, resolution, and root-cause reduction. • Carrier ...

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The French Agency

Administrative Assistant

Sacramento, CA · On-site

$18.25 - $24.50/hr

... and file freight claims • Assist customers and credit department with credit holds, CODs, and ... administrators, support personnel, management, and outside departments on a regular basis. • ...

C&D Technologies, Inc.

Administrator, Shipping

Lithonia, GA · On-site

$16.50 - $21/hr

... freight claims • Strong Computer and technical skills • Able to work under pressure • Excellent teamwork skills • Understand different modes of transportation including Incoterms • Writing ...

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All JobsFreight Claims Administrator Jobs

Freight Claims Administrator information

See salary details

$14

$26

$49

How much do freight claims administrator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for freight claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paying administrative job?

The highest paying administrative jobs often include executive assistants to top executives, administrative directors, and office managers with specialized skills or certifications. These roles typically require extensive experience, leadership abilities, and sometimes advanced degrees, leading to higher salaries compared to standard administrative positions.

What are some common challenges faced by Freight Claims Administrators and how can they be managed?

Freight Claims Administrators often encounter challenges such as managing a high volume of claims, adhering to strict deadlines, and ensuring accurate documentation for each case. These challenges can be effectively managed by developing strong organizational skills, utilizing claims management software, and maintaining clear communication with carriers, customers, and other departments. Staying up-to-date on industry regulations and best practices can also help streamline the claims resolution process and reduce errors.

What is the difference between Freight Claims Administrator vs Freight Coordinator?

AspectFreight Claims AdministratorFreight Coordinator
Primary RoleHandles claims related to damaged, lost, or delayed freight, ensuring proper documentation and resolution.Coordinates freight shipments, schedules, and communication between carriers and clients.
CredentialsKnowledge of shipping regulations, claims procedures, and often logistics certifications.Understanding of shipping processes, logistics software, and communication skills.
Work EnvironmentOffice-based, often within logistics or freight companies.Office or warehouse environment, involving coordination tasks.
Industry UsageCommonly found in freight, shipping, and logistics companies.Used in transportation, freight forwarding, and supply chain firms.

The Freight Claims Administrator focuses on managing and resolving claims related to freight issues, ensuring proper documentation and compliance. In contrast, the Freight Coordinator primarily manages the scheduling and coordination of shipments. Both roles are essential in logistics operations but serve different functions within the supply chain.

What are freight claims administrators?

Freight claims administrators are professionals responsible for handling and processing claims related to lost, damaged, or delayed freight shipments. They work with shippers, carriers, and customers to investigate claims, gather necessary documentation, and ensure that claims are resolved efficiently and in accordance with industry regulations. Their role is crucial in minimizing financial losses and maintaining good relationships between transportation companies and their clients. Freight claims administrators must have strong organizational skills and a good understanding of logistics and transportation processes.

What is a freight administrator?

A freight administrator is responsible for managing and coordinating the shipment of goods, ensuring accurate documentation, tracking deliveries, and resolving any issues related to freight claims. They often use transportation management systems and require strong organizational and communication skills to handle logistics operations efficiently.

What are the key skills and qualifications needed to thrive as a Freight Claims Administrator, and why are they important?

To thrive as a Freight Claims Administrator, you need strong analytical skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant experience or education. Familiarity with claims management software, transportation management systems (TMS), and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to handle stressful situations are critical soft skills for this role. These competencies ensure timely and accurate processing of freight claims, minimize financial losses, and maintain positive relationships with customers and carriers.

What does a claims administrator do?

A claims administrator in freight logistics manages and processes claims related to damaged, lost, or delayed shipments. They review documentation, coordinate with carriers and clients, and ensure proper resolution and reimbursement, often using claims management software. Strong attention to detail and knowledge of shipping policies are essential for this role.

What is the role of a claims administrator?

A claims administrator in freight involves managing and processing claims related to damaged, lost, or delayed shipments. They review documentation, coordinate with carriers and clients, and ensure claims are settled accurately and efficiently, often using specialized software and industry knowledge.
More about Freight Claims Administrator jobs
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Freight Claims Administrator jobs near you
Infographic showing various Freight Claims Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Operations Administrator

WHOLESALE ELECTRIC SUPPLY CO OF HOU

Deer Park, TX • On-site

Other

Posted 5 days ago

Job description

Job title

Operations Administrator

Classification

Non-Exempt

Reports to

Operations Administrator

Schedule

Monday – Friday, 8:00 AM – 5:00 PM / 40 hours a week

Summary/Objective

The Operations Administrator provides operational and administrative support at the branch level.

Essential Functions

  • Administratively supports the operations team
  • Maintain return authorization and credit memo forms pending return of material  
  • File and research freight claims when appropriate
  • Process warehouse-receiving paperwork
  • Assist in Warehouse order processing, shipping, receiving, and performs stock checks
  • Assist Accounts Payable with invoice reconciliation and discrepancies
  • Reconcile fuel card receipts and process freight invoices
  • Provide resolution for incoming over, short, damaged, and unidentified material
  • Reconcile open tickets
  • Daily invoicing
  • Provide backup for Switchboard Operator
  • Process inbound customer returns in the system after matching the contents with the details on the sales return order.
  • Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor
  • Run open return reports to proactively seek out returns that may need to be cancelled or processed
  • Other duties as assigned

Competencies

  • Ability to handle large volume of returns daily
  • Good communication skills, organizational skills for keeping records of return invoices
  • Self-motivated and a Team player
  • Proactive in terms of taking the initiative to perform tasks as required
  • Strong analytical, problem-solving, and follow-through skills
  • Reliable, Time Management, detail-oriented, and accurate in providing information to associates
  • Ability to work in a fast-paced environment and to meet cutoff periods and deadlines

Supervisory Responsibility

The Operations Administrator position has no direct supervisory responsibilities.

Working conditions

Work Environment

This job typically operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Work is generally sedentary in nature but may require standing and walking for up to 30% of the time.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m. The employee must work 40 hours each week to maintain full-time status.

Travel

This position requires no travel.

Education and Experience

1 – 2 years Administrative experience is preferred

Customer Returns experience preferred

High School diploma required

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