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Freight Claims Administrator Jobs (NOW HIRING)

AAON, Inc.

Parts Administrator I

Tulsa, OK · On-site

The Parts Administrator I provides essential support to AAON's customer service and warranty ... Responds to customer inquiries regarding freight claims, credit issues, lead times, and part ...

Riverside Logistics

Transportation Assistant

Richmond, VA · On-site

$22 - $25/hr

TRANSPORTATION ADMIN ASSISTANT Riverside Logistics of Richmond, VA is looking to hire a ... File customer freight claims with carriers * Assists with running the daily dedicated operation

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BODY SOLID INC

Sales Support Admin

Forest Park, IL

$18/hr

Navigating customer service issues related to freight charges and claims * Coordinating shipment and delivery details with customers * Maintaining and distributing required reports both internally ...

Body Solid

Sales Support Admin

Forest Park, IL · On-site

$18/hr

Navigating customer service issues related to freight charges and claims * Coordinating shipment and delivery details with customers * Maintaining and distributing required reports both internally ...

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Trojan Battery Company

Administrator, Shipping

Lithonia, GA

$16.50 - $21/hr

... freight claims Strong Computer and technical skills Able to work under pressure Excellent teamwork skills Understand different modes of transportation including Incoterms Writing skills are clear ...

The French Agency

Administrative Assistant

Sacramento, CA · On-site

$18.25 - $24.50/hr

... and file freight claims • Assist customers and credit department with credit holds, CODs, and ... administrators, support personnel, management, and outside departments on a regular basis. • ...

Sonepar

Sales and Operations Administrator

Odessa, TX · On-site

$18 - $24.75/hr

Job Summary The Sales and Operations Administrator plays a key role in supporting branch management ... Manage freight claims and create driver manifests as needed. * Assist with unapproved accounts ...

C&D Technologies, Inc.

Administrator, Shipping

Lithonia, GA · On-site

$16.50 - $21/hr

... freight claims • Strong Computer and technical skills • Able to work under pressure • Excellent teamwork skills • Understand different modes of transportation including Incoterms • Writing ...

MRC Global

Cost Accounting Analyst

Charleston, WV

Administer the freight claims process for inventory damaged by carriers. RequiredExperience * Bachelor's degree in accounting, Finance, or related field, or relevant experience in a cost accounting ...

MRC Global

Cost Accounting Analyst

Charleston, WV

Administer the freight claims process for inventory damaged by carriers. RequiredExperience * Bachelor's degree in accounting, Finance, or related field, or relevant experience in a cost accounting ...

Sysco

Sales Administrator - CW - US

Stony Creek, VA

$18.75 - $26/hr

Submit freight claims to freight carriers in timely manner. * Enter Vendor Return Orders as needed in SUS. * Issue customer-call tags via postal mail or email; contact freight carriers to arrange LTL ...

MRC Global

Cost Accounting Analyst

Charleston, WV · On-site

Administer the freight claims process for inventory damaged by carriers. Required Experience * Bachelor's degree in accounting, Finance, or related field, or relevant experience in a cost accounting ...

MRC Global

Cost Accounting Analyst

Charleston, WV · On-site

Administer the freight claims process for inventory damaged by carriers. Required Experience * Bachelor's degree in accounting, Finance, or related field, or relevant experience in a cost accounting ...

Adecco

Office Manager

Farmingdale, NY · On-site

$30 - $32/hr

Handle customer escalations, freight claims, and OS&D issues. * Maintain transportation ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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All JobsFreight Claims Administrator Jobs

Freight Claims Administrator information

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$14

$26

$49

How much do freight claims administrator jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for freight claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paying administrative job?

The highest paying administrative jobs often include executive assistants to top executives, administrative directors, and office managers with specialized skills or certifications. These roles typically require extensive experience, leadership abilities, and sometimes advanced degrees, leading to higher salaries compared to standard administrative positions.

What are some common challenges faced by Freight Claims Administrators and how can they be managed?

Freight Claims Administrators often encounter challenges such as managing a high volume of claims, adhering to strict deadlines, and ensuring accurate documentation for each case. These challenges can be effectively managed by developing strong organizational skills, utilizing claims management software, and maintaining clear communication with carriers, customers, and other departments. Staying up-to-date on industry regulations and best practices can also help streamline the claims resolution process and reduce errors.

What is the difference between Freight Claims Administrator vs Freight Coordinator?

AspectFreight Claims AdministratorFreight Coordinator
Primary RoleHandles claims related to damaged, lost, or delayed freight, ensuring proper documentation and resolution.Coordinates freight shipments, schedules, and communication between carriers and clients.
CredentialsKnowledge of shipping regulations, claims procedures, and often logistics certifications.Understanding of shipping processes, logistics software, and communication skills.
Work EnvironmentOffice-based, often within logistics or freight companies.Office or warehouse environment, involving coordination tasks.
Industry UsageCommonly found in freight, shipping, and logistics companies.Used in transportation, freight forwarding, and supply chain firms.

The Freight Claims Administrator focuses on managing and resolving claims related to freight issues, ensuring proper documentation and compliance. In contrast, the Freight Coordinator primarily manages the scheduling and coordination of shipments. Both roles are essential in logistics operations but serve different functions within the supply chain.

What are freight claims administrators?

Freight claims administrators are professionals responsible for handling and processing claims related to lost, damaged, or delayed freight shipments. They work with shippers, carriers, and customers to investigate claims, gather necessary documentation, and ensure that claims are resolved efficiently and in accordance with industry regulations. Their role is crucial in minimizing financial losses and maintaining good relationships between transportation companies and their clients. Freight claims administrators must have strong organizational skills and a good understanding of logistics and transportation processes.

What is a freight administrator?

A freight administrator is responsible for managing and coordinating the shipment of goods, ensuring accurate documentation, tracking deliveries, and resolving any issues related to freight claims. They often use transportation management systems and require strong organizational and communication skills to handle logistics operations efficiently.

What are the key skills and qualifications needed to thrive as a Freight Claims Administrator, and why are they important?

To thrive as a Freight Claims Administrator, you need strong analytical skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant experience or education. Familiarity with claims management software, transportation management systems (TMS), and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to handle stressful situations are critical soft skills for this role. These competencies ensure timely and accurate processing of freight claims, minimize financial losses, and maintain positive relationships with customers and carriers.

What does a claims administrator do?

A claims administrator in freight logistics manages and processes claims related to damaged, lost, or delayed shipments. They review documentation, coordinate with carriers and clients, and ensure proper resolution and reimbursement, often using claims management software. Strong attention to detail and knowledge of shipping policies are essential for this role.

What is the role of a claims administrator?

A claims administrator in freight involves managing and processing claims related to damaged, lost, or delayed shipments. They review documentation, coordinate with carriers and clients, and ensure claims are settled accurately and efficiently, often using specialized software and industry knowledge.
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Freight Claims Administrator jobs near you
Parts Administrator I

Parts Administrator I

AAON, Inc.

Tulsa, OK • On-site

Full-time

Posted 9 days ago

AAON rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

145th of 421 rated machine equipment manufacturers

Job description

Job Description:
The Parts Administrator I provides essential support to AAON's customer service and warranty operations by managing parts orders, returns, and warranty claims. This role serves as a key liaison between AAON representatives, customers, vendors, and internal departments to ensure accurate processing and timely communication. The position contributes to customer satisfaction by resolving issues efficiently and maintaining detailed records of transactions. It plays a vital role in supporting the overall success of AAON's aftermarket and service operations.
Primary Duties
The Parts Administrator I is responsible for processing parts orders, managing customer inquiries, and coordinating with internal and external stakeholders to ensure smooth parts operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced environment.
Primary duties may include, but are not limited to:
  • Processes daily parts orders, adjustments, and debits with accuracy and timeliness.

  • Responds to customer inquiries regarding freight claims, credit issues, lead times, and part identification.

  • Prepares shipping documentation for air freight and print packing lists for the shipping department.

  • Operates credit card processing equipment and maintains transaction records.

  • Communicate with vendors, representatives, production, purchasing, and accounting to resolve order issues.

  • Maintains customer satisfaction by investigating concerns and implementing corrective actions.

  • Orders office supplies and manages stock order clearances.

  • Assists with training new team members and supports cross-functional collaboration.

  • Keeps management informed of account status and order progress.

  • Performs other duties as assigned.

Job Requirements
Education and Experience Requirements:
  • Requires a high school diploma or GED; 2+ years of experience in customer service, administrative support, or parts coordination in a manufacturing or construction-related environment; or any combination of education and experience, which would provide an equivalent background.

  • Experience in wholesale parts, HVAC, or construction industries preferred.

  • HVAC training or technical coursework preferred.

Knowledge, Skills, and Abilities:
  • Strong customer service and communication skills.

  • Ability to manage multiple tasks and prioritize effectively.

  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

  • Accurate data entry and documentation skills.

  • Ability to work independently and as part of a team.

  • Familiarity with parts identification and order processing procedures.

Essential Mental and Physical Functions:
  • This role requires mental focus, organizational ability, and the capacity to manage administrative tasks in a fast-paced environment. The Parts Administrator I must be able to communicate clearly, solve problems efficiently, and maintain professionalism under pressure.

  • Frequent sitting, typing, and use of office equipment.

  • Occasional standing, walking, and lifting of office supplies or documents.

  • Ability to lift up to 25 lbs. occasionally.

  • Ability to remain focused and organized while handling multiple customer requests and administrative tasks.

Work Environment:
Parts Administrators at AAON work in a professional office environment with regular interaction across departments and with external partners. The role requires attention to detail, adherence to procedures, and a commitment to customer satisfaction.
  • Perform all tasks on-site.

  • Work in a climate-controlled office setting with occasional visits to the warehouse or production floor.

  • Regular interaction with customer service, shipping, warranty, and sales teams.

  • Use of personal protective equipment (PPE) as required when visiting production areas.

  • This role is classified as a Safety Sensitive Position, requiring heightened awareness and adherence to all safety protocols to ensure a secure work environment.

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