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Freight Claims Administrator Jobs (NOW HIRING)

Administrative Assistant

Sacramento, CA ยท On-site

$18.25 - $24.50/hr

... and file freight claims โ€ข Assist customers and credit department with credit holds, CODs, and ... administrators, support personnel, management, and outside departments on a regular basis. โ€ข ...

Administrator, Shipping

Lithonia, GA ยท On-site

$16.50 - $21/hr

... freight claims โ€ข Strong Computer and technical skills โ€ข Able to work under pressure โ€ข Excellent teamwork skills โ€ข Understand different modes of transportation including Incoterms โ€ข Writing ...

Sales Administrator - CW - US

Stony Creek, VA ยท On-site

$18.75 - $26/hr

Submit freight claims to freight carriers in timely manner. * Enter Vendor Return Orders as needed in SUS. * Issue customer-call tags via postal mail or email; contact freight carriers to arrange LTL ...

Equipment Project Administrator

Brea, CA ยท On-site

  • Medical

  • Retirement

  • PTO

Process documents for service work requests and freight claims. * Prepare and update customer job/ order status sheets. * Communicate effectively with other team members. * Assist with new order ...

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with ...

Regional Operations & Logistics Manager

Montgomery, AL ยท Hybrid

$86K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Administer freight contracts and rate agreements to secure favorable terms and service levels ... Manage freight claims, including filing, resolution, and root-cause reduction. * Maintain carrier ...

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with ...

Regional Operations & Logistics Manager

Montgomery, AL ยท On-site

$86K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Administer freight contracts and rate agreements to secure favorable terms and service levels ... Manage freight claims, including filing, resolution, and root-cause reduction. * Maintain carrier ...

Administrator, Service Center

Carteret, NJ ยท On-site

$18 - $24/hr

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with ...

Showing results 21-40

Freight Claims Administrator information

See salary details

$14

$26

$49

How much do freight claims administrator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for freight claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Freight Claims Administrator can be stressful due to tight deadlines, the need for accuracy, and handling complex or disputed claims. The role requires attention to detail, communication skills, and sometimes working under pressure to resolve issues efficiently.

What are some common challenges faced by freight claims administrators and how can they be managed?

Freight Claims Administrators often encounter challenges such as managing a high volume of claims, adhering to strict deadlines, and ensuring accurate documentation for each case. These challenges can be effectively managed by developing strong organizational skills, utilizing claims management software, and maintaining clear communication with carriers, customers, and other departments. Staying up-to-date on industry regulations and best practices can also help streamline the claims resolution process and reduce errors.

What is the difference between Freight Claims Administrator vs Freight Coordinator?

AspectFreight Claims AdministratorFreight Coordinator
Primary RoleHandles claims related to damaged, lost, or delayed freight, ensuring proper documentation and resolution.Coordinates freight shipments, schedules, and communication between carriers and clients.
CredentialsKnowledge of shipping regulations, claims procedures, and often logistics certifications.Understanding of shipping processes, logistics software, and communication skills.
Work EnvironmentOffice-based, often within logistics or freight companies.Office or warehouse environment, involving coordination tasks.
Industry UsageCommonly found in freight, shipping, and logistics companies.Used in transportation, freight forwarding, and supply chain firms.

The Freight Claims Administrator focuses on managing and resolving claims related to freight issues, ensuring proper documentation and compliance. In contrast, the Freight Coordinator primarily manages the scheduling and coordination of shipments. Both roles are essential in logistics operations but serve different functions within the supply chain.

What is a freight claims administrator?

Freight claims administrators are professionals responsible for handling and processing claims related to lost, damaged, or delayed freight shipments. They work with shippers, carriers, and customers to investigate claims, gather necessary documentation, and ensure that claims are resolved efficiently and in accordance with industry regulations. Their role is crucial in minimizing financial losses and maintaining good relationships between transportation companies and their clients. Freight claims administrators must have strong organizational skills and a good understanding of logistics and transportation processes.

What are the key skills and qualifications needed to thrive as a freight claims administrator?

To thrive as a Freight Claims Administrator, you need strong analytical skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant experience or education. Familiarity with claims management software, transportation management systems (TMS), and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to handle stressful situations are critical soft skills for this role. These competencies ensure timely and accurate processing of freight claims, minimize financial losses, and maintain positive relationships with customers and carriers.
More about Freight Claims Administrator jobs
What cities are hiring for Freight Claims Administrator jobs? Cities with the most Freight Claims Administrator job openings:
What states have the most Freight Claims Administrator jobs? States with the most job openings for Freight Claims Administrator jobs include:
Infographic showing various Freight Claims Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job title
Operations Assistant
Classification
Non-Exempt
Reports to
Operations Administrator
Schedule
Monday - Friday, 8:00 AM - 5:00 PM / 40 hours a week
Summary/Objective
The Operations Assistant reports directly to the Operations Administrator, which provides operational and administrative support at the branch level.
Essential Functions
  • Administratively supports the operations team
  • Maintain return authorization and credit memo forms pending return of material
  • File and research freight claims when appropriate
  • Process warehouse-receiving paperwork
  • Assist in Warehouse order processing, shipping, receiving, and performs stock checks
  • Assist Accounts Payable with invoice reconciliation and discrepancies
  • Reconcile fuel card receipts and process freight invoices
  • Provide resolution for incoming over, short, damaged, and unidentified material
  • Reconcile open tickets
  • Daily invoicing
  • Provide backup for Switchboard Operator
  • Process inbound customer returns in the system after matching the contents with the details on the sales return order.
  • Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor
  • Run open return reports to proactively seek out returns that may need to be cancelled or processed
  • Other duties as assigned

Competencies
  • Ability to handle large volume of returns daily
  • Good communication skills, organizational skills for keeping records of return invoices
  • Self-motivated and a Team player
  • Proactive in terms of taking the initiative to perform tasks as required
  • Strong analytical, problem-solving, and follow-through skills
  • Reliable, Time Management, detail-oriented, and accurate in providing information to associates
  • Ability to work in a fast-paced environment and to meet cutoff periods and deadlines

Supervisory Responsibility
The Operations Assistant position has no direct supervisory responsibilities.
Working conditions
Work Environment
This job typically operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Work is generally sedentary in nature but may require standing and walking for up to 30% of the time.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m. The employee must work 40 hours each week to maintain full-time status.
Travel
This position requires no travel.
Education and Experience
1 - 2 years Electrical Industry experience is preferred
Customer Returns experience preferred