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Freight Claims Administrator Jobs (NOW HIRING)

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Parcel programs -- Administer parcel programs, balancing cost and service across carriers ... Claims management -- Manage freight claims, including filing, resolution, and root-cause reduction.

Administrator, Shipping

Lithonia, GA · On-site

$16.50 - $21/hr

... freight claims Strong Computer and technical skills Able to work under pressure Excellent teamwork skills Understand different modes of transportation including Incoterms Writing skills are clear ...

Administrator, Shipping

Lithonia, GA · On-site

$16.50 - $21/hr

... freight claims • Strong Computer and technical skills • Able to work under pressure • Excellent teamwork skills • Understand different modes of transportation including Incoterms • Writing ...

Administrative Assistant

Sacramento, CA · On-site

$18.25 - $24.50/hr

... and file freight claims • Assist customers and credit department with credit holds, CODs, and ... administrators, support personnel, management, and outside departments on a regular basis. • ...

Submit freight claims to freight carriers in timely manner. * Enter Vendor Return Orders as needed in SUS. * Issue customer-call tags via postal mail or email; contact freight carriers to arrange LTL ...

Investigate shipping discrepancies, freight claims, and service failures and implement corrective ... Administer and resolve customer and retailer chargebacks by investigating root causes, coordinating ...

Administrator, Service Center

Carteret, NJ · On-site

$18 - $24/hr

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with ...

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Freight Claims Administrator information

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$14

$26

$49

How much do freight claims administrator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for freight claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What is a freight claims administrator?

Freight claims administrators are professionals responsible for handling and processing claims related to lost, damaged, or delayed freight shipments. They work with shippers, carriers, and customers to investigate claims, gather necessary documentation, and ensure that claims are resolved efficiently and in accordance with industry regulations. Their role is crucial in minimizing financial losses and maintaining good relationships between transportation companies and their clients. Freight claims administrators must have strong organizational skills and a good understanding of logistics and transportation processes.

What are the key skills and qualifications needed to thrive as a freight claims administrator?

To thrive as a Freight Claims Administrator, you need strong analytical skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant experience or education. Familiarity with claims management software, transportation management systems (TMS), and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to handle stressful situations are critical soft skills for this role. These competencies ensure timely and accurate processing of freight claims, minimize financial losses, and maintain positive relationships with customers and carriers.

What are some common challenges faced by freight claims administrators and how can they be managed?

Freight Claims Administrators often encounter challenges such as managing a high volume of claims, adhering to strict deadlines, and ensuring accurate documentation for each case. These challenges can be effectively managed by developing strong organizational skills, utilizing claims management software, and maintaining clear communication with carriers, customers, and other departments. Staying up-to-date on industry regulations and best practices can also help streamline the claims resolution process and reduce errors.

What is the difference between Freight Claims Administrator vs Freight Coordinator?

AspectFreight Claims AdministratorFreight Coordinator
Primary RoleHandles claims related to damaged, lost, or delayed freight, ensuring proper documentation and resolution.Coordinates freight shipments, schedules, and communication between carriers and clients.
CredentialsKnowledge of shipping regulations, claims procedures, and often logistics certifications.Understanding of shipping processes, logistics software, and communication skills.
Work EnvironmentOffice-based, often within logistics or freight companies.Office or warehouse environment, involving coordination tasks.
Industry UsageCommonly found in freight, shipping, and logistics companies.Used in transportation, freight forwarding, and supply chain firms.

The Freight Claims Administrator focuses on managing and resolving claims related to freight issues, ensuring proper documentation and compliance. In contrast, the Freight Coordinator primarily manages the scheduling and coordination of shipments. Both roles are essential in logistics operations but serve different functions within the supply chain.

Is claims processing a stressful job?

Claims processing as a Freight Claims Administrator can be stressful due to tight deadlines, the need for accuracy, and handling complex or disputed claims. The role requires attention to detail, communication skills, and often involves managing multiple cases simultaneously, which can contribute to work-related stress.

What does a freight claims administrator do?

A freight claims administrator manages and processes claims related to damaged, lost, or delayed freight shipments. They review shipment documentation, coordinate with carriers and customers, and ensure proper resolution and reimbursement, often using claims management software. Strong attention to detail and knowledge of shipping regulations are essential for this role.
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What cities are hiring for Freight Claims Administrator jobs?

Cities with the most Freight Claims Administrator job openings:

What states have the most Freight Claims Administrator jobs?

States with the most job openings for Freight Claims Administrator jobs include:

Infographic showing various Freight Claims Administrator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 90% Full Time, 7% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Administrator, Service Center - TForce Freight

TForce Freight

Romulus, MI • On-site

$17 - $23/hr

Full-time

Posted 7 days ago


TForce Freight rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

257th of 366 rated logistics


Job description


Job Title: Clerk, Service Center
Job Summary:
This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.
Job Responsibilities:
  • Review invoices.
  • Work with both central and local dispatch offices to assist in managing load schedules.
  • Answer customer inquiries relating to rate quotes, appointments, etc.
  • Perform data entry functions (i.e. keying bills from manifests)

Job Requirements:
  • U.S. citizen or otherwise authorized to work in the U.S.
  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Basic computer skills

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