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Order Operations Jobs (NOW HIRING)

KENNICOTT BROS CO

Order Operations Analyst

Alsip, IL · On-site

$55K - $62K/yr

The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and seasonal pipeline of vendor offers while identifying ways to improve how the program runs. Floral ...

Genesys

We're looking for a finance-minded leader to run our Americas Order Management and billing operation - someone who understands revenue recognition (ASC 606) deeply enough to make judgment calls on ...

New

Genesys

We're looking for a finance-minded leader to run our Americas Order Management and billing operation - someone who understands revenue recognition (ASC 606) deeply enough to make judgment calls on ...

New

Genesys

We're looking for a finance-minded leader to run our Americas Order Management and billing operation - someone who understands revenue recognition (ASC 606) deeply enough to make judgment calls on ...

New

Lucid Motors

Head of Sales Operations

Phoenix, AZ

Oversee order finalization, contract validation, and payment processing across SAP and Salesforce * Manage complex customer escalations and buyback processes * Coordinate title operations including ...

Lucid Motors

Head of Sales Operations

Phoenix, AZ · On-site

Oversee order finalization, contract validation, and payment processing across SAP and Salesforce * Manage complex customer escalations and buyback processes * Coordinate title operations including ...

Ziply Fiber

$150K - $185K/yr

Commercial Order Operations * Provide executive oversight of the commercial order-to-cash lifecycle, from order intake through service activation, billing readiness, and operational handoff.

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How much do order operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for order operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is order operations?

Order Operations refers to the processes and activities involved in managing customer orders from receipt to fulfillment. This role typically includes tasks like order processing, tracking shipments, handling returns, and ensuring timely delivery. Professionals in Order Operations work closely with sales, logistics, and customer service teams to ensure a smooth and efficient order lifecycle. Their goal is to optimize the order process, minimize errors, and enhance customer satisfaction.

How does order operations typically collaborate with other departments to ensure smooth order fulfillment?

Order Operations professionals work closely with teams such as Sales, Inventory Management, and Shipping to ensure orders are processed accurately and delivered on time. They often act as a central point of communication, troubleshooting order discrepancies and coordinating solutions across departments. Effective collaboration is key, as it helps prevent delays and ensures a seamless customer experience. Regular cross-functional meetings and clear communication channels are common practices to maintain efficient workflows.

What are the key skills and qualifications needed to thrive as an order operations specialist, and why are they important?

To thrive as an Order Operations Specialist, you need strong organizational skills, attention to detail, and experience in order processing or supply chain management, often backed by a relevant degree or equivalent experience. Proficiency in ERP systems like SAP or Oracle, as well as Excel and inventory management software, is typically required. Exceptional communication, problem-solving abilities, and teamwork are vital soft skills for efficiently resolving order issues and collaborating with multiple departments. These skills ensure accurate, timely order fulfillment and enhance overall customer satisfaction and operational efficiency.

What is the difference between Order Operations vs Order Fulfillment Specialist?

AspectOrder OperationsOrder Fulfillment Specialist
Primary FocusManaging overall order processing, tracking, and coordination across departmentsPicking, packing, and shipping products to customers
ResponsibilitiesOrder entry, status updates, issue resolution, process optimizationInventory handling, packaging, shipping logistics
Work EnvironmentOffice-based with some warehouse coordinationWarehouse or distribution center
Required SkillsProcess management, communication, software proficiencyAttention to detail, physical dexterity, inventory knowledge

Order Operations focuses on managing the entire order process, ensuring smooth coordination and resolving issues, while Order Fulfillment Specialists handle the physical aspects of preparing and shipping products. Both roles are essential in the supply chain but differ in scope and daily tasks.

Is order fulfillment a stressful job?

Order fulfillment jobs can be stressful due to tight deadlines, high volume of orders, and the need for accuracy. Workers often need good organizational skills and may work in fast-paced environments, especially during peak seasons.
More about Order Operations jobs

What are popular job titles for Order Operations?

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Order Operations jobs near you
Infographic showing various Order Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Order Operations Analyst

Alsip, IL • On-site

KENNICOTT BROS CO
Florists • 201 - 500 employees
Learn more about KENNICOTT BROS COexternal

$55K - $62K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview of Position - This position is onsite in Alsip, Il and is not eligible for hybrid work
Kennicott Grab & Go Floral Programs is looking for an Order Operations Analyst to own the sourcing, ordering, and systems side of the business. This role is built for someone who can bring structure and efficiency to a fast-moving program. The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and seasonal pipeline of vendor offers while identifying ways to improve how the program runs.
Floral industry knowledge is not required and can be learned. What matters is the ability to organize complex information, manage vendors and orders with discipline, and bring a sharper, more digital approach to how orders are managed.
Duties & Responsibilities
Vendor Relationship Management
  • Build and maintain relationships with farm and supply vendors supporting the Grab & Go program.
  • Serve as the primary point of contact for incoming vendor communication, pricing updates, and availability.
  • Follow up directly with vendors on delays, shortages, or fulfillment issues.
  • Request credits from vendors and track them through to resolution.

Offer Pipeline Management
  • Collect and organize incoming vendor offerings into a single, consistent format.
  • Feed a steady weekly and seasonal pipeline of curated offers for the Manager and VP to select from for retail guides.
  • Maintain both the working data and presentation-ready views of the offering pipeline, keeping records current so decisions can be made quickly as availability changes.
  • Place all purchase orders based on finalized selections and track every order through to delivery.

Systems & Process Improvement
  • Develop a thorough working understanding of the current order management system, end to end.
  • Bring an eye toward improving processes - questioning how things are currently done and proposing better, more digital ways of working.

Required Skills & Abilities
  • Strong process improvement mindset, comfortable questioning how things are done and proposing better systems.
  • Working knowledge of order management systems, or the ability to learn one quickly and thoroughly.
  • Tech-confident and curious, eager to explore new tools and smarter ways of working.
  • High proficiency in Microsoft Excel (comfortable with formulas, pivot tables, and data organization) and PowerPoint.
  • Strong organizational skills with the ability to manage multiple vendor relationships and deadlines at once.
  • Clear, direct communication style, comfortable working closely with a Manager and VP.

Education/Experience Requirements
  1. Bachelor's degree in business, supply chain, or operations preferred, though not required with equivalent experience
  2. 3 to 5 years of experience in operations, purchasing, supply chain, or vendor management
  3. Experience with an ERP or order management system preferred, ideally in distribution, wholesale, or perishables
  4. Exposure to process improvement or systems implementation is a strong plus
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About Kennicott Brothers

Sourced by ZipRecruiter

Kennicott is a leading importer and distributor of fresh flowers, plants, and floral design materials. Our expertise lies in sourcing and delivering a wide range of top-quality floral products to local florists, event planners, and major retailers nationwide. While our roots run deep in the Chicago area, we now cater to our customers through 15 wholesale floral distribution centers across the Midwest, Southeast, and East Coast. As a wholly employee-owned company for more than two decades, we are a sizable organization dedicated to preserving the close-knit, family-like culture that paved the way for our success over 140 years ago. This is how hundreds of farmers, suppliers, and partners perceive us every day: as an industry leader, setting high standards in floral excellence, exceptional customer service, and unwavering commitment to ethical business practices.

Industry

Florists

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1881

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