ZipRecruiter

Log In

1

Order Administrator Jobs (NOW HIRING)

Italian Terrazzo & Tile

Be Seen First

Project Administrator - New Homes Order Writing

Melbourne, FL · On-site

$19 - $20/hr

General Summary Responsible for processing homebuilder order for installation of flooring, writing order in JDE, scheduling material for order based on builders' installation schedule, acting as ...

next page

Showing results 1-20

All JobsOrder Administrator Jobs

Order Administrator information

See salary details

$13

$20

$30

How much do order administrator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for order administrator in the United States is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.36 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Order Administrator typically does not earn $10,000 a month without a degree; such high salaries are uncommon in this role. High-paying jobs without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require experience, skills, or certifications rather than formal education. Achieving a $10,000 monthly income generally involves specialized skills, industry experience, or management positions.

What are the key skills and qualifications needed to thrive in the Order Administrator position, and why are they important?

To thrive as an Order Administrator, you need strong organizational skills, attention to detail, and experience with order processing systems, often supported by a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) software, customer relationship management (CRM) tools, and spreadsheet applications is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask are valuable soft skills in this role. These skills ensure accurate order fulfillment, timely communication between teams and customers, and efficient workflow management.

What does an order administrator do?

An order administrator manages and processes customer orders, ensuring accuracy and timely fulfillment. They handle order entry, coordinate with logistics and sales teams, and use software systems to track order status and resolve issues efficiently.

What does an Order Administrator do?

An Order Administrator is responsible for processing customer orders, ensuring accuracy, and coordinating with different departments like sales, logistics, and finance. They monitor order status, update records, and handle any discrepancies or issues that arise. Strong attention to detail, organizational skills, and the ability to communicate effectively with customers and internal teams are crucial for this role.

What are the typical daily responsibilities of an Order Administrator?

Order Administrators are responsible for processing customer orders, verifying order details, tracking shipments, and ensuring that all documentation is complete and accurate. They frequently communicate with customers, sales teams, and logistics partners to resolve any order issues and provide updates. In addition, they may handle invoicing, maintain records, and monitor inventory levels to support smooth operations. This role often requires juggling multiple tasks simultaneously and prioritizing urgent orders to meet delivery deadlines. Being detail-oriented and organized is essential for success in ensuring customer satisfaction and maintaining efficient order management processes.

What is the highest paying administrative job?

The highest paying administrative jobs are often executive assistant roles supporting top executives, office managers in large corporations, or administrative directors. These positions typically require extensive experience, strong organizational skills, and sometimes specialized certifications, with salaries reaching six figures in some cases.

What is the highest paying job in a warehouse?

In a warehouse setting, the highest paying roles are often supervisory or managerial positions such as Warehouse Manager or Operations Manager, which require leadership skills and experience. These roles typically offer higher salaries compared to entry-level positions like order pickers or packers, and may include additional responsibilities and certifications. Salary levels vary based on company size, location, and individual experience.
More about Order Administrator jobs
What cities are hiring for Order Administrator jobs? Cities with the most Order Administrator job openings:
What are the most commonly searched types of Order Administrator jobs? The most popular types of Order Administrator jobs are:
What states have the most Order Administrator jobs? States with the most job openings for Order Administrator jobs include:
What job categories do people searching Order Administrator jobs look for? The top searched job categories for Order Administrator jobs are:
What are popular job titles related to Order Administrator jobs? For Order Administrator jobs, the most frequently searched job titles are:
Order Administrator jobs near you
Order Processing and Customer Support Administrator

Order Processing and Customer Support Administrator

We Ship Express

Saint Charles, MO • On-site

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

WHO WE ARE
We Ship Express is an industry leading e-commerce specialized logistics company with over 20 years of compliance and shipping experience. Our all-hands-on deck team is dedicated to providing a reliable and efficient delivery experience. An entrepreneurial spirit with a commitment to our partners is the foundation of our culture and guides our vision. We Ship Express is rapidly growing our core business and expanding into new verticals and delivery systems. We are looking for enthusiastic, motivated, and creative people to join our team.
WHO YOU ARE
  • The glass is half full kind of person
  • Extremely customer focused, able to bring cheer and solutions to any situation
  • Willing to step up to challenges
  • Enjoys finding the solution...that last puzzle piece
  • Ready to be part of a team that supports not only the customer but each other
  • Eager to speak up with ideas and observations
  • Detailed oriented but sees the forest from the trees
  • Keeps calm and steady during the busy times
  • Finds joy in learning and discovering new strengths every day

WHAT YOU WILL DO
The Order Processing and Customer Support Administrator is responsible for overseeing daily order flow within the Warehouse Management System (WMS) to ensure timely, accurate and efficient processing. This role manages wave planning and release, monitors order queues, troubleshoots problem orders, special order requests, coordinates escalations with internal departments and tracks outbound volume performance to assist operational goals and customer service expectations. The role also supports Customer Service functions with client outreach on problem orders.
Key Responsibilities
Order Flow & Wave Management
  • Manage and release order waves within the WMS based on priority, carrier cutoff times, staffing and operational capacity.
  • Monitor order queues and system views to ensure smooth order movement through all fulfillment stages.
  • Coordinate order prioritization for expedited, VIP, first time customers, wholesale, weather holds, order notes or special handling orders.
  • Ensure wave execution aligns with daily shipping goals and SLA's

WMS Monitoring & System Management
  • Maintain and monitor operational views within the WMS for order status, exceptions, holds and backlog management.
  • Identify bottlenecks, aging orders, inventory discrepancies or system errors impacting fulfillment flow.

Exception Handling & Troubleshooting
  • Investigate and resolve problem orders, including inventory issues, allocation failures, address errors, payment holds or system exceptions.
  • Troubleshoot order processing issues and determine appropriate corrective actions.
  • Escalate issues requiring support from Inventory Control, Customer Service, IT or Operations Management.
  • Communicate status updates and resolution timelines to impacted departments.

Gift Message & Special Form Processing
  • Review and process gift messages, state-required forms or documentation, will call slips accurately and within service timelines.
  • Ensure compliance with company procedures and state-specific shipping requirements.
  • Coordinate with fulfillment teams to ensure special instructions are executed correctly.

Volume Tracking & Reporting
  • Track daily order volumes, wave releases, and shipment throughput
  • Monitor outbound performance against operational targets and shipping deadlines.
  • Provide updates to leadership regarding backlog risks, volume spikes, order delays or operational concerns.
  • Assist in preparing daily operational reports and performance metrics.

Team Coordination & Communication
  • Partner closely with warehouse supervisors, customer service, inventory teams, operations and IT support.
  • Delegate escalated issues to the appropriate departments and follow through to resolution.
  • Promote accuracy, urgency, and accountability within daily operations.

Customer Service Support
  • Customer outreach on problem orders that can't be fulfilled through ticketing system
  • Support returns resolution from customer service team and follow through with next steps to get the order re-shipped
  • Provide timely and professional support to customers
  • Demonstrate strong problem-solving skills, attention to detail, and a customer-first mindset
  • Collaborate with all teams to ensure smooth customer experience.

WHAT IS REQUIRED
  • Strong knowledge of account management and best practices
  • Experience with Warehouse Management Systems (WMS)
  • Two or more years' experience in a customer success, preferably in a logistics-driven environment
  • Strong organizational and project management skills
  • Excellent communication and presentation skills with keen attention to detail
  • Data-driven, analytically oriented with a commitment to process improvement
  • Proactive, taking the initiative to get things done on behalf of customers
  • Ability to plan and meet schedules
  • Able to use all related computer equipment and applications
  • Works well in a team environment
  • Effective working in both remote and office environments

WHAT WE OFFER
  • Opportunity to join a growing industry and company
  • Competitive compensation - $22 to $26 per hour, based on experience
  • Benefits package includes Medical, Dental, and Vision
  • Additional benefits available for Life and AD&D, Disability, Critical Illness, Accident, Hospital Indemnity, Identity Protection, Pet Insurance, and Legal Services
  • Flexible Spending (FSA) and Health Savings (HSA) Accounts
  • 401K retirement plan with company match
  • Profit share eligibility
  • Paid time off including and floating holidays
  • Coaching and mentoring to take your career to the next level

Apply