Operations Program Coordinator Jobs (NOW HIRING)

ROLES AND RESPONSIBILITIES
The Tax & Operations Program Coordinator will provide reporting and data analysis support their mobility programs. This position will be responsible for supporting the client's mobility program by working closely with the tax, finance/payroll, account management, and operations teams.
This position is open to be filled hybrid in Austin, TX or virtual in the US.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
% of time
(must total to 100%)
Description of Duty
30%
TRWA/Work program management - Assist in monitoring group mailbox for requests, manage tracker, and facilitate follow ups as necessary. Respond to TRWA policy and tax question. Review cost estimates that are provided by client's tax firm.
20%
Monitoring of dedicated global e-mail box and routing inquiries to the relevant parties. Tracking of international assignment cost estimates and providing to Finance for tax accrual set up. Provide Cigna report to tax provider as required. Provide responses for basic tax questions, as outlined by the client.
15%
Review of initiations and authorizations (cost centers, relocation dates, assignment types etc.) to ensure complete information is provided to the tax service provider for global tax services. Maintaining global tax service authorization list and liaising with tax provider on any questions. Review of US domestic cost estimates received by the Program Coordinator team and/or facilitation of cost estimates to/from client's tax firm.
15%
Coordination and tracking of proof of fund deposits, deposits of tax refunds from employees, and payments of taxes due for employees. Facilitation of Tax Equalization Payment Process including respective followups.
10%
Escalation point of contact for tax provider for non responsive population who require tax consultations and be able to answer basic tax questions.
5%
Quarterly review with Finance team on status of tax accounts for final release of tax accrual based on review of tax payments made by the company, collections of payments from employees, tax return preparation status etc. Quarterly review for reasonability of relocation costs for US Payroll reporting purposes. Assistance with quarterly budget to actual tax spend and payroll recharge report.
5%
Ad hoc questions from Finance, internal team members, or tax provider.
Assistance with projects and other assigned tasks as defined by the Client
QUALIFICATIONS AND PREFERRED SKILLS (Qualifications, Skills, Education or Certification Requirements, etc.)
Education/Experience

• High school diploma required
• Undergraduate degree preferred

Qualifications & Preferred Skills

• 3+ years of experience in talent mobility, reporting or project management
• Intermediate accounting skills required
• Tax background preferred
• Intermediate Excel skills (v-lookup, pivot table, etc)
• Ability to work with large volume of data with attention to details and analytical skills to identify anomalies
• Critical thinking ability to develop solutions or improvements based on business environment and business partner capabilities
• Ability to multi-task and to manage projects / task with competing deadlines and priorities
• Excellent team player
• Ability to adapt and embrace to different situations and new ideas with patience and agility
• Ability to effectively utilize AI tools/agents as provided by Sirva (CoPilot, etc.) to help with their caseload (if approved by client)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Tax & Operations Program Coordinator
• Salary Range: $50,000-$80,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.
For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.