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Online Customer Service Rep Jobs (NOW HIRING)

Ail

Online Customer Service No Experience

Montgomery, AL · On-site

$16.75 - $22.25/hr

OPEIU Local 277 representation and life insurance policies with accidental death benefits. * Health ... Deliver Exceptional Service: Address client needs with professionalism and care. * Develop Tailored ...

Home - TWS

Customer Service Rep

Boca Raton, FL · Remote

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs, Pre-Paid ...

QCHI

Customer Service Representative

Bessemer, AL · On-site

$14.25 - $19.50/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

New

QCHI

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... online in the U.S. under the brands Lend Nation and 310-Loan in Canada. QCHI provides consumers ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

HILTI

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

As a Hilti Customer Service Representative, you'll combine expertise, empathy, and efficiency to ... Strong knowledge level of Hilti Online to increase overall customer base, drive online sales and ...

QCHI

Customer Service Representative

Shelbyville, TN · On-site

$13.75 - $18.50/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

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Online Customer Service Rep information

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How much do online customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for online customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

More about Online Customer Service Rep jobs
What cities are hiring for Online Customer Service Rep jobs? Cities with the most Online Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Online Customer Service Rep jobs? States with the most job openings for Online Customer Service Rep jobs include:
What job categories do people searching Online Customer Service Rep jobs look for? The top searched job categories for Online Customer Service Rep jobs are:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

C&S Employment Solutions

Jefferson City, MO • On-site

$16/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


C&S has immediate openings for full-time Seasonal Customer Service Representatives in Jefferson City. 

Salary/hours for Customer Service Representatives: $16/hr.; 8-hour shifts Monday-Friday between 7 a.m.-6 p.m.

Responsibilities: 
  • taking orders from customers by phone and email
  • entering order information into computer
  • assisting customers by phone and email
  • basic computer skills required
  • good customer service, phone and communication skills
  • ability to multi-task

Apply online and/or at 1731 Southridge Drive, Jefferson City.

111004

#BB
PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Jefferson City, MO-65107

Apply