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How much do seasonal customer service rep jobs pay per hour?

As of May 29, 2026, the average hourly pay for seasonal customer service rep in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Service Rep vs Customer Service Associate?

AspectSeasonal Customer Service RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, peak seasons, retail or call centersYear-round, retail stores, call centers, or service desks
Employer & IndustryRetail, hospitality, e-commerce during busy seasonsRetail, hospitality, telecommunications, and service industries
Search & Comparison IntentTemporary roles, seasonal employment, holiday staffingOngoing customer service roles, career development

The main difference between a Seasonal Customer Service Rep and a Customer Service Associate is the duration and timing of employment. Seasonal reps work temporarily during peak seasons, while associates typically hold year-round positions. Both roles require similar skills and training, but seasonal roles focus on handling increased customer interactions during busy periods.

What cities are hiring for Seasonal Customer Service Rep jobs? Cities with the most Seasonal Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Seasonal Customer Service Rep jobs? States with the most job openings for Seasonal Customer Service Rep jobs include:
Seasonal Customer Service Rep jobs near you
Seasonal Customer Service Representative

Seasonal Customer Service Representative

A. Duie Pyle, Inc.

Devens, MA

$15.50 - $20/hr

Full-time

Posted 24 days ago

A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

84th of 335 rated logistics

Job description

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

Start time: 8:00 AM; Monday-Friday

Position Summary: 

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

The responsibilities of the position include, but are not limited to:

  • Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
  • Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
  • Scheduling delivery appointments and handle re-consignments
  • Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
  • Ensuring the accurate billing of shipments
  • Compiling and delivering custom reports; performing daily audits of reports
  • Documenting all customer interactions for follow up and record keeping purposes
  • Assisting customers with “My Pyle” registration and utilization of our web site
  • Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, “Make Busy” %, Contacts per Hour)

To be qualified for this position, you must possess the following:

  • Experience in a fast-paced work environment; strong attention to detail
  • Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
  • Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
  • Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays

The following skillsets are preferred, but not required:

  • Minimum 1 year of prior customer service experience

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What A. Duie Pyle employees say

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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924

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