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Seasonal Customer Service Rep Jobs (NOW HIRING)

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Customer Service Representative

Fitchburg, MA

$16.25 - $22/hr

The Seasonal Customer Service Representative (CSR) is responsible for delivering high-quality customer support and sales services during the seasonal operational period. This is a desk-based role ...

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How much do seasonal customer service rep jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for seasonal customer service rep in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Service Rep vs Customer Service Associate?

AspectSeasonal Customer Service RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, peak seasons, retail or call centersYear-round, retail stores, call centers, or service desks
Employer & IndustryRetail, hospitality, e-commerce during busy seasonsRetail, hospitality, telecommunications, and service industries
Search & Comparison IntentTemporary roles, seasonal employment, holiday staffingOngoing customer service roles, career development

The main difference between a Seasonal Customer Service Rep and a Customer Service Associate is the duration and timing of employment. Seasonal reps work temporarily during peak seasons, while associates typically hold year-round positions. Both roles require similar skills and training, but seasonal roles focus on handling increased customer interactions during busy periods.

What cities are hiring for Seasonal Customer Service Rep jobs? Cities with the most Seasonal Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Seasonal Customer Service Rep jobs? States with the most job openings for Seasonal Customer Service Rep jobs include:
Seasonal Customer Service Rep jobs near you
Seasonal Customer Service Representative

Seasonal Customer Service Representative

Thomas Jefferson's Monticello

Charlottesville, VA • On-site

$15 - $16/hr

Full-time, Part-time

Retirement

Re-posted 4 days ago

Job description

About The Thomas Jefferson Foundation
The Thomas Jefferson Foundation was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored at Monticello. Monticello is recognized as a Historic Landmark, a United Nations World Heritage Site and a Site of Conscience. As a private, nonprofit organization, the Foundation's regular operating budget does not receive ongoing government support to fund its twofold mission of preservation and education. For information, visit Monticello.org.
Seasonal Customer Service Representative (Day and Evening Shifts)
Job Purpose
The seasonal customer service representative will be responsible for assisting customers with order placement and status updates.
Compensation
$15.00 - $16.00 per hour
Essential Functions
  • Answer order line and process customer's orders.
  • Update customers on order status.
  • Answer Customer Service line when needed and forward customer's concerns to the full-time staff.

Knowledge, Skills, and Abilities
  • Must be proficient in email and phone etiquette.
  • Must possess basic reading, math, and computer/data entry skills.
  • Must be able to follow oral and written instructions.
  • Must be knowledgeable in conflict resolution skills.
  • Must be able to work on-site.

Physical Demands and Work Considerations
  • This position is based in our distribution center located in Ivy, Virginia. Customer Server Representatives should be able to switch between the evening and day shifts as needed during the busy holiday season (mid-October to December 31). We have multiple shifts from 8:00 am to 10:00 pm.
  • Weekend hours required during busy season.
  • Saturday hours 9:00 am to 5:00 pm and Sunday hours 12:00 pm to 5:00 pm.
  • This position will begin on September 8, 2026 and end on December 18, 2026.

Education
  • High-school diploma or GED preferred.
  • Customer Service experience required.

We provide the following benefits for our part-time employees:
  • 401(k) retirement savings plan + up to a 6% match.
  • Fitness club membership discount.
  • Discount in the Monticello Café, gift shop, and Monticello online catalog.
  • Employee Assistance Program (EAP) - free for employee and dependents.
  • $500 employee referral bonus.

If you believe this opportunity is the right fit for you, we encourage you to apply!

Apply