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Seasonal Customer Service Rep Jobs (NOW HIRING)

Signet Jewelers Ltd.

Seasonal Customer Service

Peoria, IL · On-site

$16 - $17/hr

SEASONAL Customer Service & Shipping Associate - Watch Repair We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support.

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How much do seasonal customer service rep jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for seasonal customer service rep in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Service Rep vs Customer Service Associate?

AspectSeasonal Customer Service RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, peak seasons, retail or call centersYear-round, retail stores, call centers, or service desks
Employer & IndustryRetail, hospitality, e-commerce during busy seasonsRetail, hospitality, telecommunications, and service industries
Search & Comparison IntentTemporary roles, seasonal employment, holiday staffingOngoing customer service roles, career development

The main difference between a Seasonal Customer Service Rep and a Customer Service Associate is the duration and timing of employment. Seasonal reps work temporarily during peak seasons, while associates typically hold year-round positions. Both roles require similar skills and training, but seasonal roles focus on handling increased customer interactions during busy periods.

What cities are hiring for Seasonal Customer Service Rep jobs? Cities with the most Seasonal Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Seasonal Customer Service Rep jobs? States with the most job openings for Seasonal Customer Service Rep jobs include:
Seasonal Customer Service Rep jobs near you
Seasonal Customer Service

Seasonal Customer Service

Signet Jewelers Ltd.

Peoria, IL • On-site

$16 - $17/hr

Full-time

Re-posted 18 days ago

Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

17th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
SEASONAL Customer Service & Shipping Associate - Watch Repair
We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support. This role serves as a key point of contact for customers while also assisting with shipping and data entry tasks.
Key Responsibilities:
  • Answer incoming calls and provide timely, professional support to customers regarding repair status, shipping, and general inquiries
  • Document customer interactions and update order details in internal systems
  • Coordinate with internal teams to resolve customer questions and issues
  • Support shipping functions, including preparing and tracking outgoing and incoming packages
  • Maintain accurate data entry and ensure order information is up to date

Qualifications:
  • Previous customer service experience (call center experience preferred)
  • Strong communication and problem-solving skills
  • Experience with data entry and basic shipping/logistics processes
  • Detail-oriented with the ability to multitask in a fast-paced environment

This is a seasonal role with the potential for extension based on business
needs.
The pay range for this this opportunity is $16.00 - 17.00 per hour. Final pay rate shall be determined and is based on experience and qualifications.

What Signet Jewelers employees say

Pay

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Hours and flexibility

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Get the full story on Breakroom

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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