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Head Customer Service Rep Jobs (NOW HIRING)

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do head customer service rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for head customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What cities are hiring for Head Customer Service Rep jobs? Cities with the most Head Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Head Customer Service Rep jobs? States with the most job openings for Head Customer Service Rep jobs include:
Head Customer Service Rep jobs near you
Customer Service Representative I (VA)

Customer Service Representative I (VA)

F.N.B. Corporation

Winchester, VA • On-site

$14.75 - $20/hr

Other

Posted 13 days ago

Job description

Customer Service Representative I (VA)
BRANCH OPERATIONS
DEPARTMENT:
Branch Operations
REPORTS TO:
Branch Manager at any of the bank's locations or Head CSR
SUPERVISES:
None
SUMMARY: Provides basic cash receipt and payment services in accordance with financial institution procedures.
CSR I
MAJOR DUTIES&
RESPONSIBILITIES:

  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
  • Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
  • Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, Cashier's checks and money orders.
  • Receives mortgage, consumer loan and other payments and ensures the payments match balances due and are posted using proper transaction codes. Enters payments into computer. Generates customer receipts.
  • Issues money orders and Cashier's Checks.
  • Assists in the bank-by-mail function, where available
  • Places holds on accounts for uncollected funds.
  • Counts, checks and packages coins and currency.
  • Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
  • Ensures that the CSR station is properly stocked with forms, supplies, etc.
  • Reports malfunctions of CSR terminals and other equipment used at the CSR station.
  • Is responsible for checking night depository bags and recording proper information on the financial institution's forms.
  • Responsible for performing or assisting with ATM stocking/balancing, coin machine balancing, and utility bill processing/balancing.
  • Assists customers with debit card issuance and activation.
  • Through on-the-job training and attendance in approved classes, gains understanding of any applications of Federal and State laws concerning the processing of negotiable instruments.
  • Develops a strong working knowledge of all consumer regulations, including: Regulation CC, E, BSA, Privacy, Uniform Commercial Code, and State Statutes.
  • May be assigned other duties as deemed necessary.
EDUCATION &
EXPERIENCE:
  • High school diploma or equivalent.
  • Successful completion of in-house training program (if available) or other approved training program.
  • Ability to communicate in English (orally and in writing)
    • Bilingual in English/Spanish is a highly preferred skill for the position .
      • Working knowledge of bank technology and equipment, including cash recyclers, interactive teller machines, etc.

FNB Bank is an EOE/AA employer. We will not discriminate in our employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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