Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
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Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Oceanside, CA · On-site
$17 - $23/hr
Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...
Oceanside, CA · On-site
$17 - $23/hr
Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...
Jackson, MS · On-site
$24K - $31K/yr
One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in ...
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Jackson, MS · On-site
$24K - $31K/yr
One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in ...
Hadley, MA · On-site
$20.81 - $28.61/hr
Florence Bank Customer Service Representative Are you looking for an employer that provides 4+ ... Ability to wear head set for extended period to communicate with drive-up customers. Equipment Used:
Hadley, MA · On-site
$20.81 - $28.61/hr
Florence Bank Customer Service Representative Are you looking for an employer that provides 4+ ... Ability to wear head set for extended period to communicate with drive-up customers. Equipment Used:
$25 - $29/hr
Customer Service Representative (CSR) Ballard Natural Gas and Home Services Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036 $25-$29/hr. + bonus potential Full Benefits | Growth Opportunity ...
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$25 - $29/hr
Customer Service Representative (CSR) Ballard Natural Gas and Home Services Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036 $25-$29/hr. + bonus potential Full Benefits | Growth Opportunity ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Benton, AR · On-site
$13.50 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Benton, AR · On-site
$13.50 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$12.50 - $17/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Baton Rouge, LA · On-site
$12.50 - $17/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
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North Little Rock, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Lake Charles, LA · On-site
$14.75 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Lake Charles, LA · On-site
$14.75 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Montgomery, AL · On-site
$13.25 - $18/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Benton, AR · On-site
$13.50 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Benton, AR · On-site
$13.50 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Anderson, SC · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Anderson, SC · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...
Fayetteville, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fayetteville, AR · On-site
$15.25 - $20.75/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Anderson, SC · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Anderson, SC · On-site
$14 - $19/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
La Place, LA · On-site
$14.50 - $20/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fort Smith, AR · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
Fort Smith, AR · On-site
$13.75 - $18.50/hr
Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Head Customer Service Rep | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service team, develops strategies, handles escalations | Manages daily team operations, trains staff, monitors performance |
| Credentials | Experience in customer service, strong communication skills | Similar experience, often with leadership training |
| Work Environment | Customer service department, collaborative setting | Office-based, team management environment |
| Industry Usage | Common in large organizations, call centers | Widely used across industries for team oversight |
The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.
Cities with the most Head Customer Service Rep job openings:
The most popular types of Customer Service Rep jobs are:
States with the most job openings for Head Customer Service Rep jobs include:
For Head Customer Service Rep jobs, the most frequently searched job titles are:
Saint Petersburg, FL • Remote
$16.50 - $22.25/hr
Full-time
Re-posted 12 days ago
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative ResponsibilitiesHandle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Some proven customer support experience or experience as a client service representative
Track record of not just reaching, but exceeding quota requirements
Strong phone administration skills and active listening capabilities
Experience with CRM systems and practices
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
