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ICONMA

Associate Customer Service Rep

Springfield, IL · On-site

$14.25 - $19.75/hr

Associate Customer Service Rep Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for an Associate Customer Service Rep for their Springfield, IL location.

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As of Sep 12, 2026, the average hourly pay for associate customer service rep in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Associate Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Associate Customer Service Rep

Springfield, IL • On-site

ICONMA
Recruiting and Staffing Services • 1 - 5K employees
Learn more about ICONMAexternal

$14.25 - $19.75/hr

Other

Medical

Posted 8 days ago

Job description

Associate Customer Service Rep

Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for an Associate Customer Service Rep for their Springfield, IL location. Responsibilities include:

  • Develop quotes for Aftermarket requests
  • Enter orders into SAP when PO received
  • Interface with shipping/warehouse to get urgent orders processed
  • Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
  • Process good receipts when parts/instruments arrive
  • Assist other personnel with other duties when demand peaks

Requirements include:

  • Data Entry experience.
  • High school diploma with 2 years of experience in data entry and customer service.
  • or
  • Associate degree with minimum data entry and customer service experience.
  • No Overtime available currently but depends on the role.
  • Extensions based on the requirement.

Why Should You Apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
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About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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