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Customer Service Rep Manager Jobs (NOW HIRING)

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

Manage incoming/outgoing calls from law firms, medical facilities, courthouses * Obtain legal ... Requirements for Customer Service Representative: * Minimum of 2 years call center experience ...

Duct CSR

Houston, TX ยท On-site

$15.25 - $20.75/hr

Duct CSR Houston, TX 77041 SUMMARY The Duct Logistics Coordinator / Customer Service Representative manages domestic customer orders from order entry through final delivery. This role works closely ...

Duct CSR Houston, TX 77041 SUMMARY The Duct Logistics Coordinator / Customer Service Representative manages domestic customer orders from order entry through final delivery. This role works closely ...

Customer Service Representative

El Paso, TX ยท On-site

$14.50 - $19.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

Customer Service Representative

Memphis, TN ยท On-site

$14.25 - $19.50/hr

The Customer Service Representative assists the Project Manager with field calls. The Representative receives initial reports of field issues from customers (Builders). The Customer Service ...

Customer Service Representative

Lima, OH ยท On-site

$15.50 - $21/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

Customer Service Rep

Saint Cloud, MN ยท On-site

$15.75 - $21.50/hr

About the job Customer Service Rep Customer Service Rep needs 1 years experience Customer Service ... Manage customer late lists, moving late jobs through the lab and communicating with customers.

CSR Customer Service Representative

Benton, AR ยท On-site

$13.50 - $18.50/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities

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Customer Service Rep Manager information

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$24.5K

$58K

$101K

How much do customer service rep manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer service rep manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Rep Manager vs Customer Service Representative?

AspectCustomer Service Rep ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role overseeing teams, office or call centerFrontline role interacting directly with customers, call center or retail
Employer UsageUsed in companies with large customer service teamsCommon across retail, telecom, finance, and service industries
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionSeeking entry-level customer service roles or daily job duties

The Customer Service Rep Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, the Customer Service Representative handles direct customer interactions, providing support and resolving issues. While both roles require strong communication skills, the manager position involves supervisory responsibilities and strategic planning, whereas the representative role emphasizes frontline customer engagement.

What does a customer service representative manager do?

A customer service representative manager oversees a team of customer service reps, ensuring they provide quality support to customers. They handle staffing, training, performance monitoring, and resolve escalated issues to improve customer satisfaction and operational efficiency.

What cities are hiring for Customer Service Rep Manager jobs?

Cities with the most Customer Service Rep Manager job openings:

What are the most commonly searched types of Customer Service Rep jobs?

The most popular types of Customer Service Rep jobs are:

What states have the most Customer Service Rep Manager jobs?

States with the most job openings for Customer Service Rep Manager jobs include:

What are popular job titles related to Customer Service Rep Manager jobs?

For Customer Service Rep Manager jobs, the most frequently searched job titles are:

CSR Manager

Oakbrook Terrace, IL โ€ข On-site

The Hire Solution
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

Full-time

Re-posted 22 days ago


Job description

Company Description
Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private.
Job Description
Responsible for responding to customer questions utilizing fact finding, information searching & gathering, pricing sheets, product knowledge and to resolve task-related issues.
Must use verification to ensure accuracy of information, data entry skills, routing/complexity issues.
Computer knowledge and accuracy are stressed. Able to recognize insufficient information to ensure resolving meets customer satisfaction.
The Manager will pay attention to detail, overseeing in a managerial position previously held, excellent verbal communication skills, ease with transitioning to one task to another, a background in manufacturing, call center experience is helpful.
Qualifications
A Bachelor's Degree in a related field. Manufacturing experience is helpful not required. A background in logistics or dispatching with a proven record of employment verification will suffice.
Microsoft Office Suite 2016 or recent is also preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.