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Customer Service Rep Manager Jobs (NOW HIRING)

The Hire Solution

CSR Manager

Franklin Park, IL

Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.

AmeriVet

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

In a general practice setting, the CSR manages a high volume of routine appointments, preventive care visits, and client communications while maintaining accuracy, efficiency, and empathy. Key ...

C.H. Hanson Company

Be Seen First

Customer Service Representative

Naperville, IL · On-site

$55K - $60K/yr

Customer Service REPORTS TO: CSR Manager Delivers exceptional customer service by providing accurate product and service information for industrial and retail brands (e.g., Palmgren, Superior Tool, C.

Urgent

Wieland

Customer Service Team Lead

Lima, OH · On-site

Partner with management on capacity planning and process improvement initiatives * Continue to perform CSR duties as assigned * Mentor lower-level CSRs informally * Provide coverage support for other ...

New

Amerivet

Customer Service Representative

San Rafael, CA

$18 - $24/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our ...

New

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Customer Service Rep Manager information

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$24.5K

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How much do customer service rep manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for customer service rep manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and provide training. These roles help develop communication, problem-solving, and customer management skills, which are valuable for advancing in many industries.

What is the difference between Customer Service Rep Manager vs Customer Service Representative?

AspectCustomer Service Rep ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role overseeing teams, office or call centerFrontline role interacting directly with customers, call center or retail
Employer UsageUsed in companies with large customer service teamsCommon across retail, telecom, finance, and service industries
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionSeeking entry-level customer service roles or daily job duties

The Customer Service Rep Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, the Customer Service Representative handles direct customer interactions, providing support and resolving issues. While both roles require strong communication skills, the manager position involves supervisory responsibilities and strategic planning, whereas the representative role emphasizes frontline customer engagement.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as Customer Service Director or Customer Experience Executive, with salaries exceeding $100,000 annually. These positions typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Rep Manager, understanding these elements helps in training staff to deliver consistent and effective service, focusing on customer needs and satisfaction.

What does a customer service manager do?

A customer service manager oversees a team of customer service representatives, ensuring high-quality support and satisfaction. They handle escalated issues, develop training programs, analyze performance metrics, and implement policies to improve service efficiency and customer experience.
What cities are hiring for Customer Service Rep Manager jobs? Cities with the most Customer Service Rep Manager job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Customer Service Rep Manager jobs? States with the most job openings for Customer Service Rep Manager jobs include:
Customer Service Rep Manager jobs near you

CSR Manager

The Hire Solution

Franklin Park, IL

Full-time

Posted 26 days ago

Job description

Job Description

Job Summary:
Under general supervision, create and maintain the accounting records for multiple clients using QuickBooks Desktop and Online Versions. Input data and reconcile accounts as needed. Assist the CFO in running and customizing reports that provide business analysis and results. Perform banking functions as required.
Transactions:
Organize multiple client files and maintain schedules of daily, weekly and monthly task requirements for multiple clients.
Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments.
Process and record multiple client deposits and match to invoices and maintain client files.
Inventory tracking and data entry of production activities.
Reconcile Credit Card transactions and statements for multiple clients.
Report creation and customization from within QuickBooks and QuickBooks Statement Writer.
Create and maintain time tracking records, if applicable.
Make journal entries and general bookkeeping tasks as directed.
Administrative support, including mailings, filing, reception and other support tasks as needed.

Qualifications

Knowledge and Education Requirements:
Accounting degree or equivalent work experience.
Three Five years of hands on QuickBooks experience.
QuickBooks certifications a plus but not required.
Ability and knack for working with numerical data. Attention to detail.
Accurate solid understanding of QuickBooks Desktop Pro and Premier versions and the
QuickBooks Online application.
Knowledge of double-entry bookkeeping is preferred but not required.
Knowledge of business and accounting terms such as profit, ROI, assets, liabilities, etc.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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