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Customer Service Rep Manager Jobs in Oklahoma (NOW HIRING)

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will be the first point of contact for our customers ... management of said business. All inquiries about employment at this location should be made ...

Customer Service Representative

Oklahoma City, OK · On-site

$13 - $17.75/hr

As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in ...

$14 - $19/hr

Customer Service Representative - St. Louis, MO Concordia Publishing House | A Ministry of the ... Process sales orders, credits, returns, and order updates through our order management system

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

New

Customer Service Representative

Okmulgee, OK · On-site

$12.75 - $17.50/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Muskogee, OK · On-site

$11.75 - $16/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Owasso, OK · On-site

$13.50 - $18.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

Customer Service Manager Cooperates with: All departments and external customers Primary Responsibility: We are seeking a dedicated Customer Service Representative to join our team. The ideal ...

Customer Service Representative D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a ...

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Customer Service Rep Manager information

What is the difference between Customer Service Rep Manager vs Customer Service Representative?

AspectCustomer Service Rep ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role overseeing teams, office or call centerFrontline role interacting directly with customers, call center or retail
Employer UsageUsed in companies with large customer service teamsCommon across retail, telecom, finance, and service industries
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionSeeking entry-level customer service roles or daily job duties

The Customer Service Rep Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, the Customer Service Representative handles direct customer interactions, providing support and resolving issues. While both roles require strong communication skills, the manager position involves supervisory responsibilities and strategic planning, whereas the representative role emphasizes frontline customer engagement.

What does a customer service representative manager do?

A customer service representative manager oversees a team of customer service reps, ensuring they provide quality support to customers. They handle staffing, training, performance monitoring, and resolve escalated issues to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service Rep jobs in Oklahoma?

The most popular types of Customer Service Rep jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Service Rep Manager jobs?

Cities in Oklahoma with the most Customer Service Rep Manager job openings:

Customer Service Representative

Oklahoma City, OK • On-site

D3S Service
11 - 50 employees

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, PTO

Re-posted 10 days ago


Job description

Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Location: 501 N Meridian Ave #108 Oklahoma City, OK 73107

Position Type: Full-time

Company Overview: D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support.

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our products/services. The ideal candidate should possess excellent communication skills, empathy, and a strong desire to help others.

Key Responsibilities:

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Provide accurate information about our products/services, pricing, and policies.

Assist technicians with placing orders, processing returns, and resolving any issues or concerns they may have.

Troubleshoot technical problems and provide basic technical support to customers.

Collaborate with other departments, such as parts and office, to ensure seamless customer experiences.

Maintain customer records and update information in the database.

Follow up with customers to ensure their concerns have been resolved satisfactorily.

Identify opportunities for process improvements and contribute to enhancing overall customer satisfaction.

Adhere to company policies and procedures at all times.

Qualifications:

High school diploma or equivalent.

Previous customer service experience preferred.

Excellent communication skills, both verbal and written.

Strong interpersonal skills and the ability to remain calm and courteous under pressure.

Problem-solving skills and the ability to think quickly on your feet.

Proficiency in using customer service software.

Ability to work in a fast-paced environment and multitask effectively.

Benefits:

Competitive salary

Health Insurance

Dental Insurance

Paid time off

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.