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Customer Service Rep Entry Level Jobs (NOW HIRING)

Join our growing outreach and marketing team as a Customer Service Representative, where you'll support nationally recognized nonprofit organizations through live events, public engagement, and ...

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We are seeking a Customer Service Representative to join our team! After training, you will be responsible for processing customers orders by phone, scheduling service calls and other administrative ...

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Customer Service Rep Entry Level information

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How much do customer service rep entry level jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service rep entry level in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What does a Customer Service Rep Entry Level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

More about Customer Service Rep Entry Level jobs
What cities are hiring for Customer Service Rep Entry Level jobs? Cities with the most Customer Service Rep Entry Level job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Customer Service Rep Entry Level jobs? States with the most job openings for Customer Service Rep Entry Level jobs include:

Customer Service Representative - Entry Level Management

NY Marketing Firm

Chicago, IL

$16.50 - $22.50/hr

Other

Posted 24 days ago


Job description

Customer Service Representative - Entry Level Management

Filling 9 Entry Level Positions!

START A CAREER NOW!

CUSTOMER SERVICE - FULL TRAINING ENTRY LEVEL

PROVIDING PROFESSIONAL, EXCEPTIONAL, AND DISTINCTIVE CUSTOMER SERVICE AND

ADVERTISING CAMPAIGNS IN NY

NY Marketing Firm is an outsourced marketing and advertising company in the NY area. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth.

We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications! OPENINGS INCLUDE:

  • ENTRY LEVEL
  • CUSTOMER SERVICE
  • MANAGEMENT
  • EVENT SET UP
  • PROMOTIONS/DEMONSTRATIONS

REQUIREMENTS

  • PROFESSIONAL IMAGE IS A MUST
  • ABILITY TO COMMUNICATE EFFECTIVELY
  • ALL GREAT LEADERS WERE ONCE STUDENTS, SO A STUDENT MENTALITY IS VITAL

We have 9 ENTRY LEVEL openings that we are looking to fill ASAP.

Graduates Welcome! All positions must be filled ASAP!

Requirements

  • Experience in a team related field.
  • Desire to travel at least 1 or 2 weeks a year to other branch offices for further training.
  • Great communication skills.
  • Ability to excel in unsupervised solo assignments with members of opposite sex, as well as team projects.
  • The personality that thrives in a merit based environment.