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Customer Service Rep Entry Level Jobs in Silver Spring, MD

Gig.com

Entry-Level Customer Service Representative

Springfield, VA · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

... Entry-Level Customer Service Representative positions. This is a great opportunity to gain professional experience while developing skills in customer service, community engagement, events, and ...

GEM

Entry-Level Customer Service Representative

Fairfax, VA

$16.25 - $22.25/hr

We are seeking an enthusiastic, customer-focused Entry-Level Customer Service Representative to join our growing team. This is an excellent opportunity for someone who enjoys helping people, solving ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Entry Level JobsCustomer Service Rep Entry Level Jobs in Silver Spring, MD

Customer Service Rep Entry Level information

See Silver Spring, MD salary details

$10

$19

$27

How much do customer service rep entry level jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service rep entry level in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What does a customer service rep entry level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

What are the key skills and qualifications needed to thrive as a customer service rep entry level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the most commonly searched types of Customer Service Rep jobs in Silver Spring, MD?

The most popular types of Customer Service Rep jobs in Silver Spring, MD are:

What are popular job titles related to Customer Service Rep Entry Level jobs in Silver Spring, MD?

For Customer Service Rep Entry Level jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep Entry Level jobs in Silver Spring, MD look for?

The top searched job categories for Customer Service Rep Entry Level jobs in Silver Spring, MD are:

Customer Service Rep Entry Level jobs near you
Infographic showing various Customer Service Rep Entry Level job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative - Entry Level

GEM VA INC.

Springfield, VA • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision

Posted 2 days ago

New

Job description

Are you looking for an entry-level customer service job with immediate hiring opportunities? We are expanding our team and seeking motivated, outgoing individuals for Entry-Level Customer Service Representative positions.

This is a great opportunity for candidates who enjoy working with people, want to gain professional experience, and are looking for paid training and long-term career growth.

What You’ll Do

As an Entry-Level Customer Service Representative, you will:

  • Interact with customers and community members at live events and promotional campaigns.
  • Provide friendly, professional customer service and answer questions.
  • Communicate information about nonprofit campaigns, fundraising initiatives, and community programs.
  • Represent partner organizations in a positive and professional manner.
  • Assist with event setup, logistics, and on-site customer support.
  • Build strong relationships with customers, supporters, and community members.
  • Work closely with a team to create a positive and engaging event experience.
What We’re Looking For

No previous customer service experience is required. We provide paid training and hands-on support.

Ideal candidates are:

  • Outgoing, friendly, and comfortable speaking with people.
  • Strong communicators with a positive attitude.
  • Reliable, professional, and motivated.
  • Team players who enjoy a fast-paced environment.
  • Coachable and eager to learn.
  • Available for an immediate start.
  • Experience in customer service, retail, hospitality, sales, fundraising, or events is a plus—but not required.
What We Offer
  • Immediate hire opportunities
  • Full-time positions
  • Paid training
  • Ongoing coaching and mentorship
  • Competitive weekly pay
  • Performance-based bonuses
  • Medical, Dental, and Vision benefits
  • Career advancement opportunities
  • Training for future leadership and management positions
  • A supportive, energetic, team-oriented work environment
Apply Today – Immediate Customer Service Openings

If you're searching for an entry-level customer service representative job, customer service jobs hiring immediately, or a career opportunity that provides training and advancement, we want to hear from you.

Apply today to become an Entry-Level Customer Service Representative and start building your career with our growing team.

Apply